Many users may find themselves surprised by recurring charges, often overlooking billing details until an unexpected fee surfaces, such as an automatic subscription renewal. This guide is designed to clarify how refunds work at The Body Language Guy, detailing who is eligible and providing you with clear steps to request your money back swiftly. Our aim is to ensure the process is as straightforward and stress-free as possible.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Make sure to have the order confirmation email on hand, which includes your transaction ID and details of the purchase.
Account Access: Log into your The Body Language Guy account to retrieve any relevant information, such as membership status and previous transaction history.
Service/Product Details: Note the specific service or product you are requesting a refund for, including the date of purchase and any applicable subscription details.
Refund Policy Documentation: Familiarize yourself with The Body Language Guy's specific refund policy, as this will guide your request and ensure you meet the requirements.
Reason for Refund: Clearly articulate the reason for your refund request, ensuring it aligns with acceptable reasons as defined by The Body Language Guy.
Previous Communication: Gather any correspondence related to your purchase or refund request, including emails or chat transcripts with customer service.
Proof of Issues: If applicable, provide evidence of any issues experienced with the product or service (screenshots, error messages, etc.).
Payment Method Details: Have your payment method details ready, as you may be asked for the last four digits of the card used for the purchase.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Apple Pay
2-4 working days
Google Pay
2-4 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from The Body Language Guy
At The Body Language Guy, we strive to ensure a positive experience for all our users, and understanding your rights regarding eligibility for refunds is essential. Our services primarily focus on educational courses and coaching programs designed to help individuals enhance their understanding of body language and non-verbal communication. Refund eligibility varies based on specific circumstances related to the nature of these services and user engagement.
Refund eligibility may apply in the following situations:
Course Cancellation: If you have enrolled in a course and are unable to attend due to unforeseen circumstances, you may qualify for a refund if the request is made within a specified timeframe outlined in our policy.
Service Quality Concerns: If you have genuinely experienced an issue with the content or delivery of a course or coaching session that did not meet the described standards, you might be eligible for a partial refund, depending on the nature of the concern.
Access Issues: In cases where users face technical difficulties preventing access to purchased content within the designated period, there may be grounds for requesting a refund or credit for future use.
Subscription Management: For users who are subscribed to monthly coaching or membership programs, there may be protocols for requesting refunds in cases where cancellations were made prior to the next billing cycle but within the stipulated timeframe.
Special Circumstances: Any unique situations, such as unexpected life events that impact your ability to utilize our services, could potentially qualify for a review of refund eligibility based on documentation provided.
We encourage all users to familiarize themselves with our detailed refund policy and reach out with any specific inquiries regarding their individual circumstances. Our goal is to provide clarity and support throughout your experience with us.
Step-by-Step Process to Request Your The Body Language Guy Refund Like a Pro
If you purchased through The Body Language Guy.com:
Go to knesix.com and log into your account.
Navigate to the Account section, typically found in the top right corner of the page.
Locate the Billing or Subscriptions tab.
Find the subscription you wish to refund and look for an option labeled Request a Refund.
Fill out the refund request form. In the message box, mention that the subscription renewed without notice and specify that the account was unused.
Submit the form and take note of any confirmation message you receive.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the settings menu.
Select Subscriptions.
Find and tap on Your Subscription to The Body Language Guy.
Take note of the last billing date, then scroll down and select Report a Problem.
Select Subscription Problems and choose your subscription.
In the message box, phrase your request like: ‘The subscription renewed unexpectedly’ and add that the account has been inactive since the last charge.
Submit the report and check your email for a confirmation from Apple.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Profile Icon in the top right corner.
Select Payments & Subscriptions, then choose Subscriptions.
Locate your subscription to The Body Language Guy and select it.
Tap on Manage, then select Cancel Subscription.
After cancellation, return to the Subscriptions section and select Request a Refund on the original payment.
In your refund request, mention that the subscription was renewed without my prior notice and that the account has been unutilized.
Submit the refund request and await a confirmation email from Google Play.
If you purchased through Roku:
Go to the Roku homepage and log in to your account.
Navigate to the Your Account section.
Scroll down to Manage Your Subscriptions.
Find The Body Language Guy subscription and select Manage Subscription.
Select Cancel Subscription.
After cancellation, go back to the Your Account section and choose Request a Refund.
In your refund request, state that the renewal was unexpected and that there has been no usage since the last payment.
Submit the request and monitor your email for acknowledgment from Roku.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to The Body Language Guy for Refund
Script
Copy
Subject: Refund Request – The Body Language Guy Account [Your Email]
Dear The Body Language Guy Team,
I hope this message finds you well.
I would like to bring to your attention a billing situation: [describe reason].
I would like to request a refund for the amount of [Amount]. Please find attached documentation for your reference.
I would appreciate a confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but not yet processed.
You will receive an update within 3-5 business days.
Processing
Your refund is currently being reviewed and processed.
Please allow additional 2-4 business days for completion.
Refunded
Your refund has been successfully completed.
The amount will reflect in your account shortly (1-3 business days).
Partially Refunded
A portion of your original payment has been refunded.
Check your account for the updated balance.
Completed
The refund process is fully completed, and your account is updated.
Thank you for your patience. Enjoy your next purchase!
Canceled
Your refund request has been canceled.
Please contact customer support if you need further assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
In the realm of body language coaching and analysis, customers occasionally need to navigate specific situations regarding their subscriptions and services. Here are some brief scenarios illustrating how users successfully claimed refunds with The Body Language Guy:
A user signed up for a three-month coaching package but found that their schedule became unexpectedly packed. After reaching out to The Body Language Guy's support team, they explained their situation and were able to receive a prorated refund for the remaining sessions they could not attend.
A customer initially enrolled in a group workshop realized that the timing conflicted with another commitment. They promptly contacted support to inquire about the possibility of a refund and received a full refund as they provided notice before the workshop began.
After purchasing a subscription for exclusive video content, a user encountered technical difficulties accessing the material. They communicated their concerns to the customer service team, who quickly issued a refund, ensuring the user felt supported despite the technical issues.
A subscriber noticed a billing error regarding the subscription plan they intended to select. Upon contacting The Body Language Guy to clarify the issue, they were assisted in correcting the plan and were refunded the difference based on the initial charge.
The Easiest Way to Get a The Body Language Guy Refund
If you're frustrated trying to get a refund from The Body Language Guy—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with The Body Language Guy is straightforward, thanks to our dedicated communication channels and user-friendly platform. Here are the efficient ways to stay updated on your refund progress:
Check Your Email: Refund updates are communicated directly to your registered email address. Look for emails with the subject line "Your Refund Status Update" to find information on processing times and confirmations.
Use the Mobile App: If you have The Body Language Guy app installed, you can easily track your refunds by navigating to the "Notifications" section. Here, you’ll find real-time updates regarding your refund status.
Visit Your Account Dashboard: Log into your account on our website, and go to the "Order History" section. This dashboard lists all your previous transactions, including detailed information about your current refund requests.
Review the Billing Section: Within the account settings, find the "Billing" section. Here, you can view specific details about the refund process, including the expected timeframe and any potential holds.
Real-time Processing Information: Our system provides updated processing statuses on refunds, indicating whether they are "Pending," "In Process," or "Completed." This way, you know exactly where your refund stands at any moment.
In-app Notifications: For app users, enable push notifications to receive immediate alerts regarding any changes or confirmations related to your refund. This ensures you're always up-to-date without needing to log in.
FAQ
Refunds for subscriptions at The Body Language Guy are typically only issued if cancellations are made within the specified timeframe. If users forget to cancel on time, they may not be eligible for a refund, but it's advisable to reach out to customer support for assistance and to discuss any concerns.
Refund processing times can vary depending on your bank or credit card company, typically taking between 5 to 10 business days to reflect in your account. Once we've processed your refund, you should receive a notification confirming the transaction. If your refund has not appeared after this timeframe, we recommend checking with your financial institution for further assistance.
If you see a charge but do not have an active subscription, please check your purchase history or any associated accounts for possible transactions. If you need further assistance, reach out to our customer support team with your details, and they will help clarify the charge.
If you are unable to obtain a direct refund from The Body Language Guy, consider reaching out to their customer service team again for further assistance. You may also explore escalating your inquiry within their support system for additional guidance. Additionally, reviewing your account details may help clarify your options.
If The Body Language Guy refuses to issue a refund, we recommend reviewing the refund policy to ensure eligibility for a refund was met. Additionally, consider reaching out to customer support again for clarification or assistance. It may also be helpful to verify your account details to ensure all information is accurate and up to date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)