Many users only consider billing matters when an unexpected charge arises—often due to the automatic renewal of a subscription. This guide aims to clarify how refunds work at The Coaches Voice UK, ensuring that you understand who is eligible for a refund and the simple steps to request your money back promptly. Our goal is to provide you with the information you need to navigate the refund process smoothly and efficiently.
What You Should Prepare Before Applying For Refund
Account Information: Your registered email address associated with The Coaches Voice account.
Order Confirmation: Your original order confirmation email or digital receipt for the purchase.
Transaction ID: The unique transaction ID from your original payment confirmation, essential for tracking your transaction.
Subscription Details: If applicable, details of your subscription plan, including start and end dates, to clarify eligibility for refund.
Reason for Refund: A clear explanation of the reason for your refund request, adhering to their specific refund policy.
Access to Digital Content: Proof of access or usage of the services/products provided, which can be useful in the refund evaluation.
Payment Method Information: Details of the payment method used for the purchase to facilitate the refund process.
Customer Support Interaction: Any correspondence with customer support regarding the refund, to provide context to your request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Apple Pay
1-3 working days
Google Pay
1-3 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from The Coaches Voice UK
The Coaches Voice UK provides a range of digital coaching resources, including subscriptions to exclusive content and services tailored for coaches and football enthusiasts. Users seeking to understand their rights regarding refunds should consider various scenarios that may affect eligibility. Refund eligibility typically hinges on service usage, subscription tiers, and specific account management situations pertinent to The Coaches Voice UK's offerings.
Situations that may qualify for a refund from The Coaches Voice UK include:
Subscription Cancellations: If a user cancels their subscription before the renewal date but has not yet accessed any of the premium content, they may be eligible for a refund of the renewal fee.
Account Access Issues: Users experiencing technical difficulties that prevent them from accessing purchased content may inquire about refunds, particularly if these issues are significant and prolonged.
Content Inaccessibility: If specific purchased content is withdrawn or becomes unavailable due to changes in service offerings, users may be eligible for a refund for the content they can no longer access.
Eligibility for Special Promotions: Users who believe they were charged for a promotional offer that they were not eligible for may explore refund options, depending on the terms of the promotion.
For any considerations about refunds or eligibility, users are encouraged to review their specific account circumstances and reach out directly to The Coaches Voice UK for assistance and clarification.
Step-by-Step Process to Request Your The Coaches Voice UK Refund Like a Pro
If you purchased through The Coaches Voice UK website:
Visit coachesvoice.com and log into your account.
Navigate to the Account Settings section.
Locate and click on the Billing History or Subscriptions tab.
Identify the recent transaction you wish to refund.
Click on the Request Refund option next to the transaction.
Fill out the reason for the refund, mentioning that the subscription renewed without prior notice.
Submit the refund request by clicking the Send button.
Check your email for confirmation of your request within 24 hours.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and select your subscription for The Coaches Voice.
Tap on Report a Problem at the bottom of the screen.
Choose Request Refund and provide a brief reason, like the account was unused.
Submit your request, then check your email for a confirmation from Apple.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on your profile icon in the upper right corner.
Select Payments & Subscriptions.
Tap on Subscriptions and find your subscription for The Coaches Voice.
Tap on Manage and then select Refund.
Fill in a brief reason such as the subscription renewed without warning.
Complete the process to submit your refund request.
If you purchased through Roku:
Go to my.roku.com and log into your account.
Select Manage Account.
Click on Billing.
Find the most recent charge for The Coaches Voice.
Click on Request a Refund for that charge.
In the reason field, mention that the account was not actively used.
Follow prompts to submit your refund request. Check your email for confirmation.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to The Coaches Voice UK for Refund
Script
Copy
Subject: Refund Request – The Coaches Voice UK Account [Your Email]
Dear Coaches Voice Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund in the amount of [Amount].
Attached are the relevant documents for your reference.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Best regards, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
This means we are processing your request and you will be notified once it is approved or rejected.
Processing
Your refund is currently being processed by our team.
You can expect it to be completed within 5-7 business days.
Refunded
Your refund has been successfully issued.
The amount should reflect in your account within 5 business days.
Partially Refunded
A portion of your refund has been processed.
The remaining balance may take longer to process or be subject to further approval.
Completed
Your refund process is fully completed.
You will no longer see updates on this request.
Canceled
Your refund request has been canceled.
If you believe this is an error, please contact customer support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At The Coaches Voice UK, users often seek refunds due to specific situations related to their subscriptions and account management. Here are some real user scenarios highlighting successful refund claims:
Subscription Downgrade: A user realized that their coaching package included features they weren't using. After submitting a request to downgrade their subscription, they received a prorated refund for the unused portion of their prior plan, ensuring they only paid for what they needed.
Course Cancellation: A subscriber was unable to attend a scheduled coaching webinar and requested a refund based on their policy. After confirming their absence through the system, The Coaches Voice UK processed the refund promptly, allowing the user to redirect their investment to future courses.
Account Management Issue: A user faced challenges accessing their account and inadvertently was billed for an additional coaching service. Once they contacted customer support regarding the accessibility issue, they received clarification on their account status and were issued a full refund for the unnecessary charge.
Change of Plans: A customer decided to switch from an annual subscription to a monthly plan. After expressing their need for flexibility, they were able to receive a refund for the remaining months on their annual plan, allowing them to transition smoothly to the new payment structure.
The Easiest Way to Get a The Coaches Voice UK Refund
If you're frustrated trying to get a refund from The Coaches Voice UK—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with The Coaches Voice UK is simple and efficient when you know where to look. Here’s how you can stay updated on the progress of your refund:
Email Notifications: Keep an eye on your email for updates regarding your refund status. The Coaches Voice UK sends specific email notifications when your refund is processed, including unique tracking codes and estimated timelines.
Account Dashboard: Log into your account on The Coaches Voice UK website to access your Account Dashboard. Here, you can navigate to the Order History section, where you will find details about your past purchases and the current status of your refund.
In-App Notifications: If you are using the Coaches Voice mobile app, you will receive in-app notifications related to your refund. Make sure to enable notifications to get real-time updates right on your device.
Billing Section: Visit the Billing section in your account settings to view all financial transactions, including any pending refunds. This will provide you with comprehensive details about your refund request.
Refund Progress Information: When tracking your refund, The Coaches Voice UK provides updates on the status of your refund, such as "pending," "approved," or "completed." You can refer to these statuses in your Account Dashboard for clarity.
Customer Support: If you have questions about your refund, don't hesitate to contact customer support directly from the website. They can provide specific details and guidance based on your account information.
FAQ
Unfortunately, if you forget to cancel your subscription before the renewal date, we cannot process a refund for that billing cycle. We encourage you to review your account settings regularly and set reminders to help manage your subscription effectively.
Refund processing times can vary depending on your payment method and financial institution. Typically, it may take up to 5-10 business days for the refund to appear in your account after it has been processed.
If you notice a charge but do not have an active subscription, please first check your account for any previous subscriptions or trial periods. If you still have questions, we recommend reaching out to our customer support team for assistance in clarifying the charge.
If you're unable to secure a refund directly, consider reaching out to The Coaches Voice UK's customer service again for further assistance. You may also want to explore escalating your inquiry within their support system to ensure your concerns are thoroughly addressed. Additionally, reviewing your account details and any relevant communication can help clarify your situation.
If The Coaches Voice UK is unable to issue a refund, it may be helpful to review their refund policy for clarity on eligibility. You can also try contacting their customer support team again for further assistance or clarification. Additionally, ensure that your account details are accurate and up to date, as this can sometimes affect the refund process.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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