For many users, billing often becomes an afterthought—until an unexpected charge catches their attention. If you've found yourself questioning a renewal or a charge related to The New Black AI Small Pack, you’re not alone. This guide is designed to help you understand how refunds work, determine eligibility, and outline the straightforward steps to request your money back quickly and efficiently. Let's walk through the process together, ensuring you feel informed and supported every step of the way.
What You Should Prepare Before Applying For Refund
Account Information: Your registered email address associated with The New Black AI Small Pack.
Transaction ID: The unique transaction ID from your order confirmation email.
Purchase Date: The date you purchased the Small Pack, as indicated in your confirmation email.
Payment Method: Details of the payment method used (credit card, PayPal, etc.), including the last four digits of the card if applicable.
Reason for Refund: A brief explanation of why you are seeking a refund.
Proof of Purchase: A screenshot or PDF of the confirmation email or receipt.
Subscription Details: If applicable, the specific plan or subscription tier you purchased, including renewal dates.
Contact Information: A reliable way for The New Black AI Small Pack's support team to reach you, such as your phone number.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from The New Black AI Small Pack
The New Black AI Small Pack provides various digital services aimed at enhancing user experiences. Understanding your rights and eligibility for a refund is important in managing your account effectively. While The New Black AI Small Pack strives for customer satisfaction, certain scenarios may allow you to qualify for a refund based on service usage and account management.
Here are some specific situations that may be relevant for refund eligibility within The New Black AI Small Pack:
Service Downtime: If you experienced significant downtime or service interruptions that affected your use of the provided tools and resources.
Subscription Cancellation: In instances where you have canceled your subscription but have not yet utilized any services within the billing cycle, you may be eligible for a prorated refund.
Billing Discrepancies: If you notice a discrepancy in your billing amount compared to the services you signed up for and utilized.
Account Mismanagement: If you believe that there has been a misunderstanding regarding the features and services included in your package that directly affected your subscription experience.
Product Malfunction: In cases where a purchased service did not function as intended, potentially affecting your ability to benefit from the offering.
For detailed information regarding your specific situation and to confirm eligibility, it is advisable to refer to The New Black AI Small Pack’s customer service or help resources.
Step-by-Step Process to Request Your The New Black AI Small Pack Refund Like a Pro
If you purchased through The New Black AI Small Pack.com:
Log in to your account on thenewblack.ai.
Navigate to the 'Account Settings' section.
Select 'Billing Information' or 'Payment History.'
Locate the recent subscription charge and click on 'Request Refund.'
Clearly state that you weren't aware of the renewal, and mention that you have not used the service recently.
Submit your request and wait for confirmation.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID (your name at the top).
Tap 'Subscriptions.'
Find and select The New Black AI Small Pack subscription.
Tap on 'Cancel Subscription' if required, then select 'Report a Concern.'
Select the option that reflects your issue, like "I didn't authorize this payment" or "The subscription renewed without notice."
State that the account was unused if that applies.
Submit your report for review.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on your profile icon in the top right corner.
Select 'Payments & subscriptions.'
Tap on 'Subscriptions' and find The New Black AI Small Pack.
Select 'Cancel subscription.'
Once canceled, go back to 'Payments & subscriptions' and select 'Refunds.'
Choose the charge you want refunded and state it was a mistake or that you were unaware of the renewal.
Submit the request.
If you purchased through Roku:
Navigate to your Roku Home screen.
Select 'Settings' from the menu.
Choose 'Account' and then 'Manage account.'
Click on 'Manage your subscriptions.'
Locate The New Black AI Small Pack and select it.
Select 'Unsubscribe.'
Visit the Roku website and go to the help section.
Choose the option for refund requests and specify that you wish to get a refund for the recent charge, mentioning that the service was not utilized.
Complete the required fields and submit your request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to The New Black AI Small Pack for Refund
Script
Copy
Subject: Refund Request – The New Black AI Small Pack Account [Your Email]
Dear The New Black AI Team,
I am writing to request a refund regarding my account associated with the email address [Your Email]. I would like to bring to your attention the following billing situation: [describe reason].
I would like to request a refund in the amount of [Amount]. If necessary, I have attached relevant documentation to this email.
Please confirm the receipt of this request within 3-5 business days. Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is under review.
This means we're processing your request and will notify you once it’s approved.
Processing
Your refund is in the process of being finalized.
We're working on issuing your refund, which typically takes 3-5 business days.
Refunded
Your refund has been successfully processed.
The total amount has been credited back to your original payment method.
Partially Refunded
A part of your order has been refunded.
You will receive a refund for the items that were returned or canceled, with the remaining balance still on your account.
Completed
Your refund process has been completed.
All necessary actions have been taken, and you should see the funds in your account shortly.
Canceled
Your refund request has been canceled.
This might be due to various reasons, including expiration of the refund period or decision to keep the product. Please check your email for more details.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Understanding the process of claiming refunds can be crucial for users of The New Black AI Small Pack. Below are some realistic scenarios that illustrate how users have successfully navigated refunds due to various account management issues.
Subscription Downgrade: A user decided to downgrade their subscription plan but mistakenly paid for the next higher tier. They contacted customer support and, after confirming their requested changes, received a full refund for the difference in the subscription fee.
Unused AI Credits: A client purchased a set of AI credits but found they were unable to utilize them due to scheduling conflicts with their projects. Upon reaching out to support, they were able to successfully claim a refund for the unused credits within the stipulated time frame.
Service Interruption: A small business experienced an unexpected service interruption that affected their project timelines. After documenting the issue and contacting support, they were issued a pro-rated refund for the duration of the downtime, ensuring they were compensated for the inconvenience.
Billing Clarification: A user noticed a charge on their account that didn’t align with their expected billing cycle. Upon inquiring with customer service, they learned it was related to an additional feature they had previously activated. After discussing their account history, the support team offered to issue a refund for the extra charge as a goodwill gesture.
The Easiest Way to Get a The New Black AI Small Pack Refund
If you're frustrated trying to get a refund from The New Black AI Small Pack—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with The New Black AI Small Pack is streamlined through several channels, ensuring you stay informed throughout the process. Follow these tips for efficient tracking:
Check Your Email Updates: After initiating a refund, look for an email from The New Black AI Small Pack that confirms receipt of your refund request. Updates regarding the status of your refund will also be sent periodically, so keep an eye on your inbox.
Use the Mobile App: If you’re using the mobile app, navigate to the 'Refund Status' section. This will provide real-time updates and notifications about your refund progress directly on your device.
Access Your Account Dashboard: Log into your account on The New Black AI Small Pack's website. From there, head to the ‘Order History’ section where you will find detailed information about your refunds, including dates and amounts.
Visit the Billing Section: For a comprehensive overview of all transaction-related activities, including refunds, check the ‘Billing’ section in your account settings. This area will have the most current status and any actions required from you.
Refund Progress Indicators: The New Black AI Small Pack provides specific indicators for refund progress. Look for status updates such as 'Pending', 'Processed', or 'Completed' to gauge where your refund is in the cycle.
Customer Support: If you have questions or need further assistance, The New Black AI Small Pack has a dedicated customer support feature within the app that can provide personalized updates about your refund status.
FAQ
Refunds for The New Black AI Small Pack subscriptions typically depend on the specific terms outlined at the time of purchase. If users forget to cancel by the deadline, it may not be possible to obtain a refund for that billing period. We recommend reviewing the cancellation policy or contacting customer support for personalized assistance.
Refunds typically take 5 to 10 business days to process, depending on your bank or payment provider. Once we initiate the refund, the time it takes for the funds to reflect in your account can vary based on their individual processing times.
If you see a charge but do not have an active subscription, we recommend checking your account for any recently completed trials or different email addresses associated with subscriptions. If you still need assistance, please contact our support team with the transaction details for further investigation.
If you are unable to secure a refund directly, you might consider reaching out to The New Black AI Small Pack's customer service team again for further assistance. Additionally, reviewing your account details and checking for any relevant support options provided by their help center may be beneficial. Escalating your inquiry within their support system can also help address your concerns more effectively.
If The New Black AI Small Pack refuses to issue a refund, review their refund policy for any specific criteria that may apply to your situation. You may also consider contacting customer support again for further clarification or assistance. Additionally, double-check your account details to ensure that all information is accurate and complete.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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