Understanding billing can sometimes feel like a daunting task, especially when unexpected charges arise, such as an automatic subscription renewal. This guide is designed to help you navigate the refund process with This Routine Life, providing clear information on who is eligible for refunds and outlining the simple steps for requesting your money back efficiently. Whether you're new to the platform or just need a refresher, we are here to ensure you have the support you need.
What You Should Prepare Before Applying For Refund
Order Number: Locate the unique order number associated with your purchase from This Routine Life.
Email Confirmation: Have your original email confirmation handy, which includes details of your purchase.
Payment Method Information: Prepare details of the payment method used, such as the last four digits of your credit card or PayPal transaction ID.
Account Details: Ensure you have your account username or email linked to This Routine Life, as this will help in identifying your transaction.
Reason for Refund: Clearly outline the reason you are requesting a refund, following the service-specific guidelines from This Routine Life.
Communication Records: Gather any previous correspondence with customer support regarding your refund request.
Condition of Product: If applicable, prepare information on the condition of the product as required by This Routine Life’s return policy.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
2-4 working days
Apple Pay
3-5 working days
Shop Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from This Routine Life
This Routine Life offers a subscription-based service centered around lifestyle and wellness resources. Users may have queries regarding their eligibility for refunds based on their specific account circumstances and subscription management. Understanding these situations can help clarify when a refund might apply.
Cancellation During Trial Period: If a user cancels their subscription during a designated trial period and does not utilize the full features or content offered, they may qualify for a refund of any associated charges.
Service Disruption: In the event of significant downtime or technical issues affecting the user experience that exceed a specified timeframe, users might be eligible for a prorated refund for the period during which the service was unavailable.
Changing Subscription Levels: Users who transition between different subscription tiers may inquire about adjustments in their billing. If a higher tier fee was charged erroneously during a switch, this situation could apply for a potential refund.
Non-Usage: Users who feel they have not accessed or utilized the service adequately within a billing cycle may explore the option of a refund, particularly in cases where specific satisfaction guarantees are indicated.
Billing Errors: If discrepancies occur in the subscription amount charged compared to what was agreed upon during the registration process, users might be eligible for a refund of the difference upon proper verification.
Step-by-Step Process to Request Your This Routine Life Refund Like a Pro
Navigate to the "Account" or "Profile" section, usually found in the top-right corner.
Look for a link labeled "Billing" or "Subscriptions".
Find the specific subscription you wish to request a refund for and click on it.
Click on the "Request Refund" button or link.
In the message box, mention that the subscription renewed without notice, and that you wish to request a refund for the most recent charge.
Submit your request and keep an eye on your email for any follow-up communication.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions from the list.
Locate the subscription for This Routine Life and tap on it.
Choose Cancel Subscription. After cancellation, go back to the previous screen.
Tap on Report a Problem next to the subscription listing.
Select the option for I didn't authorize this charge or This subscription is unwanted, and explain that the charge was unexpected.
Submit your request for a refund.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Profile icon in the top-right corner.
Select Payments & Subscriptions.
Tap on Subscriptions and find the This Routine Life subscription.
Tap on it, then select Cancel Subscription.
Go back to the Google Play store and tap on Account.
Look for the Purchase History section and find the relevant charge.
Click on Report a problem and select the option that aligns with your situation, such as stating the account was unused or the subscription was renewed unexpectedly.
Submit your refund request.
If you purchased through Roku:
On your Roku device, press the Home button on your remote.
Navigate to the Streaming Channels section.
Select My Subscriptions and find This Routine Life.
Select Manage Subscription.
Choose Cancel Subscription.
Go to your Email and locate the confirmation of the subscription.
Reply to that email stating the subscription renewed without notice and request a refund.
Keep an eye on your inbox for any responses regarding your refund request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to This Routine Life for Refund
Script
Copy
Subject: Refund Request – This Routine Life Account [Your Email]
Dear This Routine Life Support Team,
I hope this message finds you well.
Regarding my account, I would like to address the following billing situation: [describe reason]
I would like to request a refund for the amount of [Amount]. I have attached relevant documentation for your review.
Could you please confirm receipt of this request and provide an update within 3-5 business days?
Thank you for your assistance.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted but is awaiting approval.
You will receive an update within 3-5 business days regarding the status of your request.
Processing
Your refund has been approved and is currently being processed.
Funds will be available in your account within 5-7 business days.
Refunded
Your refund has been successfully completed.
The total amount has been credited back to your original payment method.
Partially Refunded
A portion of your refund has been processed.
You will see the partial amount returned to your account shortly.
Completed
Your refund has been finalized and no further actions are needed.
Thank you for your patience! Your transaction is complete.
Canceled
Your refund request has been canceled either by you or our team.
If you believe this is an error, please contact customer support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At This Routine Life, users occasionally need to manage their subscriptions or services in ways that lead to successfully claiming refunds. Here are a few specific scenarios:
Subscription Misunderstanding: A user realized they had chosen the wrong subscription level during sign-up. After contacting customer support for clarification, they were quickly guided through the process of downgrading to their intended plan and received a prompt refund for the difference in charges.
Promotional Code Issue: Upon subscribing, a user discovered a promotional code they had missed. They reached out to support, who honored the promotion retroactively and applied it to their bill, processing a refund for the previously overcharged amount seamlessly.
Cancelling a One-Time Service: A customer scheduled a one-time consultation but found themselves unable to attend due to unforeseen circumstances. They contacted This Routine Life to cancel their booking more than 24 hours in advance and were able to receive a full refund without complications.
Billing Cycle Change: After reviewing their subscription, a user realized they preferred to switch to an annual payment plan instead of monthly billing. They communicated this preference through their account settings, and upon changing their subscription, the support team proactively issued a refund for the last month’s payment, aligning with the new billing cycle.
The Easiest Way to Get a This Routine Life Refund
If you're frustrated trying to get a refund from This Routine Life—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with This Routine Life is designed to be straightforward and efficient. By using the tools and features provided, you can stay updated on the progress of your refund without any hassle. Here’s how to do it:
Email Notifications: Keep an eye on your inbox for emails from This Routine Life. You’ll receive updates regarding the status of your refund, including confirmation when it has been processed.
In-App Updates: If you use the This Routine Life mobile app, check the notifications section regularly. Any changes to your refund status will be communicated directly through the app.
Account Dashboard: Log in to your account on This Routine Life’s website and navigate to the Order History section. Here, you can view detailed information about your past purchases, including any refunds that are in progress.
Billing Section: Under your account settings, check the Billing section. This area contains information on payment statuses and will update with the current status of any refunds.
Refund Progress Information: When checking your refund status, look for specific details such as the estimated time frame for processing. This information helps you understand when to expect your money back.
Support Option: If you have further questions, utilize the Help Center available in your account. You can submit a query regarding your refund, and a member of the support team will assist you.
FAQ
If you forget to cancel your subscription on time, we typically cannot process refunds for that billing period. We recommend reaching out to our customer support team for assistance, as they may be able to help you with your specific situation.
Refund processing times can vary depending on your bank or payment method, but typically it takes 5 to 10 business days for the refund to appear in your account after it's been processed. We process refunds as quickly as possible, and you will receive a confirmation once it's completed.
If you see a charge but do not have an active subscription, please start by checking your email for any confirmation messages related to subscriptions or purchases. If you still have questions, we recommend reaching out to our customer support team with your order details for further assistance.
If you're unable to secure a refund directly from This Routine Life, consider reaching out to their customer service again for further assistance. You may also want to explore their support system for escalation options or review your account details for any additional information that could help resolve your situation.
If This Routine Life has determined that a refund cannot be issued, you may want to carefully review their refund policy to ensure all criteria have been considered. Additionally, reaching out to customer support again for further clarification or assistance can be helpful. Checking your account details and transaction status might provide more insight into the situation.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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