Many users seldom consider their billing statements until an unexpected charge catches their attention, such as an automatic subscription renewal. This guide is designed to help you navigate the refund process for Tivly Insurance - Vapes And Snacks, LLC, ensuring you understand who is eligible for refunds and the straightforward steps to request your money back efficiently. Whether you have questions about the refund policy or need assistance with a specific situation, our aim is to provide clear guidance for a smooth experience.
What You Should Prepare Before Applying For Refund
Order Number: Your unique order ID received upon purchase for easy reference.
Transaction ID: The specific transaction ID from your payment confirmation email.
Proof of Purchase: A screenshot or a copy of the receipt confirming the transaction with Tivly Insurance - Vapes And Snacks, LLC.
Policy Details: Your insurance policy number and any related documentation associated with your coverage.
Reason for Refund: A clear explanation of the reason for the refund, including details about any product dissatisfaction or issues.
Communication History: Any correspondence you've had with customer support regarding your issue, such as emails or chat transcripts.
Refund Form: Complete any specific refund request form provided on their website, if applicable.
Identification: A copy of your government-issued ID to verify your identity if required.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
Debit Card
3-5 working days
PayPal
1-3 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Tivly Insurance - Vapes And Snacks, LLC
At Tivly Insurance - Vapes And Snacks, LLC, users have specific rights regarding their service and payment obligations. Eligibility for a refund primarily depends on the nature of transactions related to insurance coverage and any applicable policies. Understanding the relevant circumstances can help users assess their situations regarding refunds.
The following scenarios may qualify for a refund depending on individual account management and subscription status:
Service Cancellation: If a user has officially canceled their insurance policy within the established timeframe, they may be eligible for a refund for any unused premium for the period following the cancellation.
Policy Adjustments: In instances where changes to the policy were requested before the billing cycle, users might qualify for a refund if the adjustment results in a lower premium.
Billing Errors: If a discrepancy is identified in the billing for the insurance policy, users may be eligible for a refund after reviewing their account details and confirming any inaccuracies with the billing statement.
Inactive Accounts: Users with inactive accounts due to non-payment or lapse in coverage may inquire about the refund of any prepaid amounts for services that were not rendered due to the account status.
Promotional Adjustments: If a user has activated a promotional offer that was not correctly applied at the time of billing, they could be considered for a refund of the difference upon verification of eligibility for the promotion.
Each refund scenario is subject to specific policy terms and conditions as outlined by Tivly Insurance - Vapes And Snacks, LLC. Users are encouraged to review the applicable agreements and contact customer service for clarification based on their individual circumstances.
Step-by-Step Process to Request Your Tivly Insurance - Vapes And Snacks, LLC Refund Like a Pro
If you purchased through tivlyinsurance.com:
Visit tivlyinsurance.com and log into your account.
Navigate to the Account Settings section.
Select Manage Subscriptions.
Locate the subscription you wish to request a refund for.
Click on the Request Refund button.
In the reason for the refund, mention that the subscription renewed without notice.
Explain politely that the account was unused during the billing period.
Submit your request and wait for confirmation.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find the Tivly Insurance subscription in the list.
Tap on Cancel Subscription if it's still active.
Scroll down and select Report a Problem.
Choose the appropriate option to request a refund.
In your message, highlight that the subscription renewed without notice.
Emphasize that the account was not used during the billing period.
Submit your report and await a response.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the Profile Icon at the top right.
Select Payments & Subscriptions.
Tap on Subscriptions.
Locate your Tivly Insurance subscription.
Tap on Cancel Subscription.
After cancellation, visit the Google Play Refunds page.
Select the subscription you wish to request a refund for.
State that the subscription renewed without notice.
Mention the account was unused.
Submit your refund request.
If you purchased through Roku:
Press the Home button on your remote.
Scroll down to Streaming Channels.
Select My Channels.
Locate Tivly Insurance in the list of channels.
Select the channel, then click on Options.
Select Manage Subscription.
Choose Cancel Subscription.
After cancellation, go to the Roku website and log into your account.
Visit the Order History section.
Find the purchase and select Request a Refund.
In your message, state that the subscription renewed without notice.
Emphasize that the account was unused.
Submit your refund request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Tivly Insurance - Vapes And Snacks, LLC for Refund
I am writing to discuss my account concerning a billing situation: [describe reason].
As a result, I would like to request a refund in the amount of [Amount].
I have attached the necessary documentation related to this request for your reference.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted but not yet reviewed.
You will be notified once your request is under review, which usually takes up to 48 hours.
Processing
Your refund is being processed after approval from our team.
You can expect the refund to be completed within 3-5 business days.
Refunded
The refund has been successfully issued to your original payment method.
Check your account to confirm the refund. This may take a few days to reflect based on your bank's processing time.
Partially Refunded
A portion of your refund has been processed.
Review your transaction details; the remaining amount will be processed shortly if applicable.
Completed
The refund process has been finished successfully.
Your transaction is fully closed. If you have further questions, reach out to our support.
Canceled
Your refund request has been canceled.
This could be due to various reasons; please check your email for more information regarding the cancellation.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Tivly Insurance - Vapes And Snacks, LLC, customers occasionally find themselves in need of a refund due to various account situations. Here are a few scenarios illustrating how users successfully claimed refunds:
Subscription Overlap: A customer accidentally subscribed to a premium plan while already signed up for a basic plan. After contacting support to clarify the situation, they received a refund for the additional charge, allowing them to continue with their original plan.
Product Return After a Billing Cycle: After trying out a new vape product, a customer decided it didn’t meet their expectations. They reached out to Tivly Insurance to return the item, and upon processing the return, they received a refund for the cost, as per the return policy outlined during checkout.
Incorrect Billing Date: A user noticed that their subscription renewal occurred a few days earlier than expected due to a system update. Upon notifying customer service, they were promptly issued a refund for the extra charge based on the adjusted billing cycle.
Plan Change Cancellation: A customer initially upgraded their plan but later decided to downgrade within the same billing period. They contacted customer support to confirm the change and received a prorated refund for the difference, ensuring they only paid for the services used.
The Easiest Way to Get a Tivly Insurance - Vapes And Snacks, LLC Refund
If you're frustrated trying to get a refund from Tivly Insurance - Vapes And Snacks, LLC—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Tivly Insurance - Vapes And Snacks, LLC is straightforward and efficient. Here are some tips to help you stay informed about the progress of your refund request:
Email Notifications: Keep an eye on your email inbox for updates from Tivly Insurance. They will send you notification emails regarding the status of your refund, including confirmation when your request is received and when the refund has been processed.
In-App Notifications: If you use the Tivly mobile app, make sure notifications are enabled. You'll receive real-time updates about your refund status through the app, ensuring you're always in the loop.
Account Dashboard: Log into your Tivly account and navigate to the Account Dashboard. Here, you can check the Order History section to see all past transactions, including the status of your refunds.
Billing Section: In the Billing section of your account, you can find detailed information about your current transactions and any refunds that are being processed, including estimated completion dates.
Refund Progress Details: When you check your refund status, look for specific notes on processing times and whether any additional information is required from you. Tivly keeps you informed of any potential delays or issues.
Customer Support: If you need further assistance, you can contact Tivly Insurance's customer support through their website or app. They can provide updates on your refund status that may not yet be reflected in your account.
FAQ
If you forget to cancel your policy on time, we encourage you to reach out to our customer service team. While our standard policy typically does not allow refunds for late cancellations, we are here to help address your specific situation and explore any possible options.
Refunds typically take 5 to 10 business days to process and appear in your account, depending on your bank or credit card provider. Tivly Insurance works diligently to initiate refunds as quickly as possible, but the timeline for the funds to be available can vary.
If you see a charge but do not have an active subscription, please start by reviewing your account details on the Tivly Insurance website to ensure there are no existing subscriptions. If you still believe the charge is incorrect, contact our customer support team for assistance, and they will help clarify the situation and guide you on the next steps.
If you are unable to receive a direct refund from Tivly Insurance - Vapes And Snacks, LLC, consider reaching out to their customer service team again for further assistance. You may also explore escalating your inquiry within their support system for additional support. Reviewing your account details and understanding the terms related to refunds might provide further clarity on your situation.
If Tivly Insurance - Vapes And Snacks, LLC has refused to issue a refund, you can start by carefully reviewing their refund policy to ensure you understand the terms. It may also be helpful to reach out to their customer support team again for further clarification or assistance with your request. Additionally, checking your account details for any relevant information might provide more context regarding the situation.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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