Often, users only consider billing matters when an unexpected charge catches them off guard, such as an automatic subscription renewal. This guide is designed to clarify how refunds work at Total Futbol Academy, ensuring you understand eligibility criteria and the process for requesting your money back promptly. We aim to provide straightforward, friendly assistance to help you navigate any refund questions you may have.
What You Should Prepare Before Applying For Refund
Account Login Details: Ensure you have your Total Futbol Academy account username and password to access your account.
Transaction ID: Locate the specific transaction ID for the payment associated with your refund request, which can typically be found in your account history.
Registration Details: Provide the relevant registration confirmation or receipt for the program or course for which you are requesting a refund.
Reason for Refund: Be prepared to outline the reason for your refund request, such as a schedule conflict or dissatisfaction with the program.
Communication History: Gather any emails or messages exchanged with Total Futbol Academy regarding your registration or refund request.
Documentation of Participation: If applicable, include proof of attendance or participation in the program or any related activities.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
5-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Total Futbol Academy
Total Futbol Academy provides a range of training programs focused on developing soccer skills for players of all ages. As a user of these services, understanding your rights regarding refunds is important, particularly in scenarios where services may not meet your expectations or suit your circumstances.
Users may qualify for refunds under specific conditions related to the services offered by Total Futbol Academy. The following situations might be relevant:
Program Cancellation: If a training program is canceled by Total Futbol Academy, users may be eligible for a refund for any remaining sessions that were prepaid.
Session Rescheduling: If a user is unable to attend a rescheduled session and provides notice within the designated timeframe, this may warrant a consideration for a refund or credit towards future sessions.
Injury or Health Issues: Users who experience an injury or health-related issues that prevent participation in the program may be eligible for a refund, provided appropriate documentation is submitted within the specified period.
Service Quality Concerns: If users feel that the quality of a delivered training session did not align with the expectations set forth at the time of enrollment, they may inquire about a potential refund or credit.
Account Management Requests: Any inquiries related to the management of your account, including the transition between different programs or service offerings, may provide further clarification on eligibility for any adjustments or refunds.
It's important for users to communicate directly with Total Futbol Academy regarding their specific circumstances to understand their eligibility for refunds or credits effectively.
Step-by-Step Process to Request Your Total Futbol Academy Refund Like a Pro
If you purchased through Total Futbol Academy.com:
Scroll to the bottom of the homepage and click on "Contact Us".
Fill out the contact form with your details.
In the subject line, mention "Refund Request".
Explain that you want to request a refund due to unutilized membership or renewal without prior notice.
Submit the form.
Wait for a confirmation email regarding your request.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Locate and tap on your Total Futbol Academy subscription.
Tap Cancel Subscription if you want to stop future charges.
Immediately after, tap on Report a Problem on the subscription page.
Select Request a Refund.
Highlight that your subscription renewed without notice or emphasize that the account was unused.
Submit the refund request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on your profile icon in the upper right corner.
Select Payments & subscriptions.
Tap Subscriptions to find your Total Futbol Academy subscription.
Tap on Cancel Subscription if necessary.
Tap on Report a problem within the subscription page.
Choose Request a Refund.
Mention that you were unaware of the renewal or that you did not use the service.
Complete and submit your request.
If you purchased through Roku:
Go to my.roku.com and log in to your account.
Select Manage Your Subscriptions.
Find your Total Futbol Academy subscription.
Click on Unsubscribe.
Immediately after unsubscribing, navigate to the main Roku support page.
Click on Contact Support.
Select the Billing option to request a refund.
Indicate that the subscription renewed unexpectedly or emphasize that you did not use the service.
Submit your refund request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Total Futbol Academy for Refund
Script
Copy
Subject: Refund Request – Total Futbol Academy Account [Your Email]
Dear Total Futbol Academy Team,
I hope this message finds you well.
I am writing to bring to your attention a matter regarding my account billing. [describe reason]
I would like to request a refund in the amount of [Amount].
If applicable, I have attached the necessary documentation for your review.
Could you please confirm receipt of this request within 3-5 business days? I appreciate your prompt attention to this matter.
Thank you for your assistance.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request is under review.
Please allow up to 5 business days for your request to be processed.
Processing
Your refund is being processed by our finance team.
You will receive an update once your refund is completed.
Refunded
Your entire refund has been successfully issued.
The refund amount will appear in your account within 3-5 business days.
Partially Refunded
Only a portion of your refund has been issued.
Please check your account for the refunded amount and contact us for details.
Completed
The refund process is fully completed.
You should see the funds in your account, or your credit will be applied to future fees.
Canceled
Your refund request has been canceled either by you or our team.
If you believe this is an error, please contact our support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Total Futbol Academy, users occasionally navigate situations that lead to successful refund claims. Here are some real user scenarios illustrating how refunds were effectively managed within the athletic training environment.
Session Cancellation: A parent registered their child for a specialized soccer skills clinic but was unable to attend due to a scheduling conflict. After contacting Total Futbol Academy's customer service, they received a prompt refund for the unused session.
Incorrect Subscription Level: A user signed up for a premium training plan by mistake. Upon realizing the error, they reached out to Total Futbol Academy's support team within the grace period. The team quickly adjusted the account to the correct plan and refunded the difference.
Weather-Related Cancellations: A player paid for a series of outdoor training sessions that were canceled due to inclement weather. After notifying Total Futbol Academy, the user successfully received a refund for the missed sessions that couldn't be rescheduled.
Billing Inquiry: A customer questioned a recent charge related to their annual membership and sought clarification on the billing cycle. After confirming that the charge was for the upcoming renewal, they decided to cancel and successfully obtained a refund for the unused months remaining on their membership.
The Easiest Way to Get a Total Futbol Academy Refund
If you're frustrated trying to get a refund from Total Futbol Academy—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Total Futbol Academy is simple and efficient. The academy provides multiple channels to keep you informed about your refund progress. Here’s how to stay updated:
Email Notifications: Once you initiate a refund, keep an eye on your email for updates. Total Futbol Academy sends notifications that detail the status of your refund, including initial confirmation, processing updates, and final completion notices.
Account Dashboard: Log into your account on the Total Futbol Academy website. Navigate to the Billing Section under your account settings. Here you will find a clear overview of your order history, including any active refund requests.
In-App Notifications: If you're using the Total Futbol Academy mobile app, ensure that notifications are enabled. When a refund status changes, you will receive a prompt notification directly through the app for quick updates.
Refund Progress Information: Each refund request you make will display its current progress in the app and on the website. Look for statuses such as "Requested," "Processing," and "Completed" to understand where you stand in the refund timeline.
Customer Support: If you have any concerns or need further assistance regarding your refund, don’t hesitate to contact Total Futbol Academy’s customer support. They can provide real-time updates and clarify any uncertainties regarding your refund status.
FAQ
Refunds for missed cancellations at Total Futbol Academy are typically not granted, as policies are in place to encourage timely changes. We recommend reviewing our cancellation policy during your enrollment to stay informed. If you have any specific concerns, please reach out to our support team for assistance.
Refunds from Total Futbol Academy are typically processed within 5-7 business days after the request has been approved. However, it may take additional time for the funds to appear in your bank account, depending on your financial institution's processing times.
If you see a charge but don't have an active subscription, please first check your email for any confirmation of a subscription or past services. If you still have questions or need clarification, reach out to our customer service team through the contact options on our website for assistance.
If you are unable to obtain a refund directly from Total Futbol Academy, consider reaching out to their customer service for further assistance. You may also want to explore escalating your query within their support system to ensure your concerns are addressed. Additionally, reviewing your account details might provide useful insights regarding your situation.
If Total Futbol Academy is unable to process your refund, it’s advisable to review their refund policy for any specific terms or conditions that may apply. You may also consider reaching out to their support team again for a more detailed explanation or clarification. Additionally, checking your account details to ensure all information is accurate may help in resolving any issues.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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