Many of us only consider billing when an unexpected charge catches us off guard, like an automatic renewal. At Total Wrapture Medi Spa, we understand how important it is to be informed about your financial transactions. This guide will walk you through the refund process, outline who is eligible for refunds, and provide clear steps to help you request your money back swiftly. We are here to assist you every step of the way.
What You Should Prepare Before Applying For Refund
Booking Confirmation Email: Have the original booking confirmation email handy to reference your appointment details.
Transaction ID: Locate your transaction ID from your purchase confirmation, as this is essential for processing your refund.
Proof of Payment: Include a copy of your payment receipt or bank statement indicating the debit to verify the transaction.
Service Date and Type: Note the specific date and type of service you received, as this information aids in your refund request.
Cancellation Policy Details: Familiarize yourself with Total Wrapture's cancellation policy to ensure your eligibility for a refund based on the time frame of your cancellation.
Feedback Documentation: Prepare any communication or feedback given post-service, which can substantiate your refund reason.
Contact Information: Make sure to provide your up-to-date contact information for follow-ups regarding your refund request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
Debit Card
3-5 working days
Interac e-Transfer
1-3 working days
Cash
Immediate
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Total Wrapture Medi Spa
At Total Wrapture Medi Spa, clients have specific rights regarding services and products, particularly concerning refunds. Understanding your eligibility for a refund can help clarify account management and service satisfaction. The spa offers a range of aesthetic services and products, including skin treatments, body contouring, and wellness therapies. Below are some circumstances specific to Total Wrapture Medi Spa that may qualify you for a refund:
Service Cancellation: If you have scheduled an appointment and need to cancel more than 24 hours in advance, you may be eligible for a full refund of your deposit or prepayment.
Service Not Rendered: If a service you pre-purchased has not been performed by the spa, you may be entitled to a full refund.
Product Returns: Unopened and unused products purchased at Total Wrapture Medi Spa might qualify for a refund within 14 days of purchase, subject to the original packaging being intact.
Satisfaction Guaranteed: For certain services, if you are not satisfied with the results, you might qualify for a service redo or a partial refund, depending on the specific treatments and policies outlined at the time of service.
Medical Issues: In cases where medical issues arise that prevent you from receiving a service, a refund may be applicable provided proper documentation is submitted.
For any questions regarding your specific situation or to discuss potential refund eligibility, it is advisable to contact Total Wrapture Medi Spa directly to ensure you receive accurate information based on your account history and service agreements.
Step-by-Step Process to Request Your Total Wrapture Medi Spa Refund Like a Pro
Scroll down to the bottom of the homepage and click on Contact Us.
Fill out the contact form with your information:
Your Name
Your Email
Subject: Refund Request
Message: Clearly state that you wish to request a refund for your subscription membership. Mention that you haven’t used the service recently.
Submit the form and wait for a confirmation email.
Check your email for any follow-ups, and respond promptly with any additional information they may require.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find the Total Wrapture subscription and tap on it.
Scroll down and select Report a Problem.
Choose the Subscription option and fill out the issue details. Emphasize that the subscription renewed without notice and that you wish to request a refund.
Submit the request and monitor your email for responses.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines) and select Subscriptions.
Locate the Total Wrapture subscription and tap on it.
Tap on Cancel Subscription, if required.
Now, go back to the Menu and select Account > Purchase History.
Find the Total Wrapture transaction, tap on it, and click on Report a Problem.
Choose Request a Refund and state that you have not utilized the service. Highlight any relevant details that could support your request.
Submit the refund request and wait for an email confirmation.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
Hover over the Streaming Channels menu and select My Account.
Click on Manage Your Subscriptions.
Locate Total Wrapture in your subscriptions list.
Click on Cancel Subscription.
Go back to the My Account section and find Order History.
Locate your Total Wrapture transaction and click on Report a Problem.
State that you are requesting a refund since the service was not used, and make sure to provide any additional context that supports your claim.
Submit your request and wait for feedback via your registered email.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Total Wrapture Medi Spa for Refund
Script
Copy
Subject: Refund Request – Total Wrapture Medi Spa Account [Your Email]
Dear Total Wrapture Medi Spa Team,
I am writing to request a refund regarding my account with Total Wrapture Medi Spa. [describe reason]
I would like to request a refund in the amount of [Amount]. I have attached supporting documentation for your review, if applicable.
Please confirm the receipt of this email and my refund request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted and is awaiting approval.
Please allow 1-3 business days for us to review your request.
Processing
Your refund is currently being processed by our team.
This stage may take up to 5 business days depending on your bank's processing times.
Refunded
The refund has been issued successfully.
You should see the amount reflected in your account within 3-7 business days.
Partially Refunded
A portion of your refund has been processed.
You will receive a confirmation of the amount refunded, along with the reason for partial refund.
Completed
The refund process is fully completed.
You can confirm receipt of the refund in your account.
Canceled
Your refund request has been canceled, either by you or our team.
If you still require a refund, please contact our customer service for further assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Total Wrapture Medi Spa, clients occasionally seek refunds for various reasons related to their treatments and service interactions. Here are some realistic scenarios where users successfully claimed refunds:
Last-Minute Appointment Cancellation: A client booked a facial treatment but was unable to attend due to an unexpected work commitment. Upon reaching out to Total Wrapture Medi Spa, they explained the situation and received a full refund as per the spa's cancellation policy.
Product Satisfaction Issue: After purchasing a skincare product, a customer realized it did not suit their skin type. Following a discussion with the staff, they were guided through the return process and successfully obtained a refund, adhering to the spa’s product return guidelines.
Service Package Adjustment: A loyal client had initially purchased a package of multiple body treatments but decided they preferred a different set of services after their first session. Total Wrapture Medi Spa accommodated their request, allowing a seamless transition and issuing a refund for the unused treatments.
Billing Discrepancy Clarification: A client noticed an unexpected charge on their account after renewing their membership. Upon contacting the spa's customer service, they clarified the billing details and resolved the confusion, resulting in a partial refund that matched the original package they intended to renew.
The Easiest Way to Get a Total Wrapture Medi Spa Refund
If you're frustrated trying to get a refund from Total Wrapture Medi Spa—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at Total Wrapture Medi Spa is straightforward and designed to keep you informed every step of the way. Here are the best ways to efficiently monitor your refund progress:
Check Your Email: Total Wrapture Medi Spa sends email notifications regarding your refund status. Look for messages with the subject line "Refund Update" to find the latest updates on your refund.
Account Dashboard: Log into your account on the Total Wrapture Medi Spa website. Navigate to the Order History section in your dashboard where you can view detailed information about your transactions, including refund requests and their current status.
In-App Notifications: If you use the Total Wrapture mobile app, make sure to enable notifications. You'll receive timely updates directly in the app about any changes to your refund status.
Billing Section: Within your account settings, specifically under the Billing section, you can find all financial transactions, including refunds. This section provides clarity on your refund amount and processing timeframe.
Customer Support: If you have any questions or need further details, reach out to Total Wrapture's customer support. They can provide specific information about your refund progress and any other related inquiries.
FAQ
At Total Wrapture Medi Spa, our cancellation policy requires notice within a specified timeframe to avoid any charges. If you forgot to cancel on time, we encourage you to contact our team directly to discuss your situation. We will do our best to address your concerns and assist you.
Refund processing times can vary depending on your bank or credit card company, typically ranging from 5 to 10 business days. After Total Wrapture Medi Spa processes your refund, you'll receive a confirmation, but the funds may take additional time to reflect in your account based on your financial institution's policies.
If you notice a charge but do not have an active subscription, please contact our customer support team through the contact information provided on our website. Be sure to include any relevant details such as the transaction date and amount. Our team will assist you in clarifying the charge and resolving any concerns.
If you're unable to obtain a refund directly from Total Wrapture Medi Spa, consider reaching out to their customer service team for further assistance or clarification on your request. You may also explore escalating your inquiry within their support system to ensure your concerns are addressed. Reviewing your account details and any relevant communication can provide helpful context when seeking a resolution.
If Total Wrapture Medi Spa is unable to issue a refund, you may want to review their refund policy for clarity on the process. Additionally, consider reaching out to their customer support team again for further assistance or to discuss your account details. Understanding all aspects of the situation can help you explore your options.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)