Unexpected billing charges can often catch users off guard, especially when it comes to subscriptions like Tracker & Skins from Fortnite. This guide aims to clarify the refund process for these services, explaining who is eligible and outlining the straightforward steps to request your money back quickly and efficiently. Whether you’re new to Fortnite or a seasoned player, our goal is to make navigating refunds as simple and stress-free as possible.
What You Should Prepare Before Applying For Refund
Account Username: Ensure you have the username associated with your Tracker & Skins account.
Email Address: Have the email address linked to your account handy for verification purposes.
Transaction ID: Locate the unique transaction ID of the purchase you wish to refund.
Purchase Date: Note the exact date of the transaction for accurate processing.
Reason for Refund: Be prepared to provide a detailed explanation for your refund request.
Proof of Purchase: Gather any email receipts or order confirmations received post-purchase.
Device Information: Note the device you used to access Tracker & Skins, as this may be relevant for support verification.
Screen Captures: If applicable, take screenshots showing the issue with the skin or service that prompts the refund request.
Service Terms: Familiarize yourself with Tracker & Skins' refund policy to ensure your request aligns with their criteria.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Venmo
3-5 working days
Gift Card
Up to 10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Tracker & Skins from Fortnite,
When using Tracker & Skins for Fortnite, users have specific rights regarding their purchases and subscriptions. These rights primarily relate to the digital services and products offered, including skins tracking and item management. Refund eligibility may vary based on the individual circumstances of the user's account activity and service usage.
Failed Transactions: If a payment was processed but the user did not receive the digital service or item, this situation may qualify for a refund upon verification of the transaction.
Service Disruptions: Users who experience significant interruptions in service that affect their ability to use the Tracker & Skins features may inquire about potential eligibility for a refund.
Subscription Changes: If users decide to change their subscription tier or experience issues during the transition, they might be eligible for a partial refund depending on the timing and terms of service.
Inadvertent Charges: Any charges related to unused portions of the subscription could potentially be eligible for a refund if the request is made within the designated timeframe.
Product Deficiencies: In cases where a purchased item does not meet the expected standards or fails to function as intended, the user may qualify for a refund upon demonstrating the deficiency.
For all situations mentioned, users are encouraged to review the specific terms provided by Tracker & Skins to ensure they are aware of the potential for refunds and any necessary steps to pursue them.
Step-by-Step Process to Request Your Tracker & Skins from Fortnite, Refund Like a Pro
If you purchased through fnbr.co:
Visit the fnbr.co website.
Scroll down to the bottom of the homepage and click on "Contact Us".
In the contact form, select "Billing Inquiry" from the dropdown menu.
Write a concise message, emphasizing that you wish to request a refund for your membership or subscription.
Mention that the subscription renewed without notice or that your account remained unused.
Provide your account details, such as your email and username.
Submit the form and wait for a confirmation email.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and select the fnbr.co subscription you wish to cancel.
Choose Cancel Subscription and highlight that you would like a refund.
Follow the on-screen instructions to report a problem, and emphasize the need for a refund due to automatic renewal without notice.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines) in the top-left corner.
Select Subscriptions.
Find the fnbr.co subscription and tap on it.
Tap on Cancel Subscription and request a refund, including that your account has not been used recently.
Follow the instructions that appear, focusing on your request for a refund.
If you purchased through Roku:
Go to my.roku.com and log into your Roku account.
Click on Manage Account.
Scroll down to Subscriptions and locate the fnbr.co subscription.
Click on Unsubscribe and highlight that you would like to request a refund.
Follow the prompts to reach customer service and mention that the subscription renewed without your knowledge.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Tracker & Skins from Fortnite, for Refund
I am writing to address a billing situation: [describe reason].
I would like to request a refund for the amount of [Amount].
Attached to this email are any relevant documents pertaining to this request.
I kindly ask for confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been received and is under review.
Your refund is being processed. Please wait while we review it. This may take up to 3 business days.
Processing
The refund has been approved and is currently being processed.
Your refund is on its way! You should see it reflected in your account soon, typically within 5-7 business days.
Refunded
The refund has been completed successfully.
The amount has been credited back to your account. Check your account balance to confirm.
Partially Refunded
A portion of your refund request has been processed.
You will receive a partial refund. Please check your account for the exact amount issued.
Completed
The refund process has been finished.
All actions related to your refund are finalized. Ensure you’ve received the funds.
Cancelled
The refund request has been canceled by the user or the merchant.
Your refund request is no longer active. If you believe this is an error, contact support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Here are some realistic scenarios illustrating how users have successfully claimed refunds when interacting with Tracker & Skins from Fortnite:
Subscription Changes: A user decided to switch from a monthly to an annual subscription for Tracker & Skins but mistakenly selected the wrong billing cycle during the transition. After reaching out for clarification, they were promptly issued a refund for the extra payment made and switched to the desired annual plan.
Skin Purchase Error: After purchasing a skin, a player realized they had bought a duplicate of a skin they already owned. They contacted customer support to explain the situation, and as a result, were able to receive a refund for the duplicate purchase, enhancing their gaming experience.
Service Interruption: During a scheduled maintenance period, a user was unable to access their Tracker & Skins features. Upon notifying customer service, they were informed of the issue and received a refund for the period of service disruption, showing the company's commitment to user satisfaction.
Billing Clarification: A player noticed a billing amount that differed from what was expected for their Tracker & Skins subscription renewal. Upon reaching out to support for clarification, they discovered it was an automatic upgrade to a premium plan. They opted to revert to their previous plan and received a refund for the difference in charges.
The Easiest Way to Get a Tracker & Skins from Fortnite, Refund
If you're frustrated trying to get a refund from Tracker & Skins from Fortnite,—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Tracker & Skins from Fortnite is streamlined and user-friendly. Here’s how you can efficiently follow the progress of your refund:
Check Your Email: Tracker & Skins communicates refund updates through email. Look for messages titled "Refund Status Update" or similar notifications to find the latest information regarding your refund.
Use the Account Dashboard: Log into your Tracker & Skins account and navigate to your account dashboard. Here, you can find a dedicated section for your Order History where each transaction is detailed, including any pending refunds.
In-App Notifications: If you utilize the mobile app for Tracker & Skins, keep an eye on the notifications tab. The app often sends real-time updates directly about your refund status, so enable notifications if you haven't already.
Billing Section Review: Within your account settings, visit the billing section. This area indicates any transactions that have been refunded, along with estimated timelines for completion.
Refund Progress Information: In the order history, Tracker & Skins provides detailed insights such as the date of the refund request, processing times, and the anticipated completion date for your refund.
Customer Support Interaction: If you have any questions or need further assistance, utilize the customer support chat feature available in the app or website. They can provide real-time updates regarding your refund status and clarify any specific queries you may have.
FAQ
If you forgot to cancel your Tracker & Skins subscription on time, refunds are typically not issued for the billing period. However, it’s always a good idea to contact customer support directly; they may be able to assist on a case-by-case basis.
Refunds from Tracker & Skins for Fortnite typically take between 3 to 5 business days to process. Once your refund is initiated, it can vary depending on your payment method and the financial institution involved. Be sure to check with your bank for any additional processing times that may apply.
If you see a charge but do not have an active subscription, please check your payment history to ensure it's not associated with another account. You can also contact Fortnite support for clarification on the charge and to resolve any discrepancies.
If you're unable to secure a refund directly from Tracker & Skins from Fortnite, consider reaching out to customer service again for further assistance. You might also explore escalating your inquiry within their support system to ensure your issue receives additional attention. Additionally, reviewing your account details and transaction history may help clarify your situation.
If Tracker & Skins from Fortnite refuses to issue a refund, it's helpful to review their refund policy for any specific criteria or timeframes. You may also consider contacting their support team again for clarification or further assistance. Additionally, ensuring that all account details and eligibility for a refund are correctly in order can be beneficial.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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