Many users often overlook billing details until an unexpected charge catches them off guard, such as an automatic subscription renewal. This guide is designed to clarify how refunds for the trading bundle at InvestGurus work, including who qualifies for a refund and the steps necessary to request your money back efficiently. Whether you're seeking clarity on the process or need assistance with your refund request, we're here to help you navigate your options with ease.
What You Should Prepare Before Applying For Refund
Account Information: Your registered email address associated with your InvestGurus account.
Transaction ID: The unique transaction ID for the purchase you wish to request a refund for.
Subscription Details: The specific trading bundle subscription plan you purchased, including start and end dates.
Proof of Purchase: A copy or screenshot of the transaction receipt or confirmation email from InvestGurus.
Reason for Refund: A clear written explanation of why you are requesting the refund, detailing any issues experienced.
Usage History: Any relevant data or logs showing the use (or non-use) of the service to support your refund request.
Cancellation Confirmation: Any confirmation emails or notifications regarding the cancellation of your subscription, if applicable.
Contact Records: Any previous correspondence with InvestGurus support related to your issue.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-2 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from trading bundle
At trading bundle, we believe in providing our users with clear and concise information regarding their rights and potential eligibility for refunds. Our services involve subscription-based trading tools and educational content designed to enhance your trading experience. Understanding the circumstances under which you might be eligible for a refund can help you manage your account effectively.
Users may qualify for a refund under certain scenarios related to their service usage and account status. Here are the specific situations relevant to trading bundle:
Subscription Issues: If users encounter technical difficulties accessing their subscription that persist despite repeated attempts to resolve them, they may be entitled to a refund for the affected period.
Content Satisfaction: Users who find that the educational materials or tools within the trading bundle do not meet their expectations, based on the description provided at the time of purchase, might be eligible for a refund on the initial purchase.
Billing Discrepancies: If there are any discrepancies in billing that users believe are related to their subscription plan or active promotions, these situations could qualify for reimbursement after verification.
Account Management Inquiries: Users who experience issues with account access or account status clarification may have avenues for reimbursement based on the resolution of those specific inquiries.
Subscription Cancellation: Upon canceling a subscription, users should review their terms, as some users might be eligible for a refund for the unused portion of their subscription, depending on the specific policies in place at the time of cancellation.
Please review the specific terms and conditions of your subscription and reach out to our support team for tailored assistance regarding your situation. This will ensure you have the most accurate information regarding potential refunds.
Step-by-Step Process to Request Your trading bundle Refund Like a Pro
If you purchased through investgurus.co:
Visit investgurus.co and log into your account.
Navigate to the Account section located in the upper right corner.
Click on Billing Information.
Find the subscription you wish to refund and select Request Refund.
Fill out the refund request form with your reason:
Mention the subscription renewed unexpectedly without notice.
Emphasize the account was not utilized during the subscription period.
Submit the form and keep an eye on your email for confirmation.
If you purchased through Apple:
Open the Settings app on your iOS device.
Tap on your Apple ID at the top.
Select Subscriptions.
Locate investgurus.co from the list of subscriptions.
Tap on Report a Problem.
Choose the reason for requesting a refund:
Indicate that the subscription charged without prior notification.
Highlight that the service was not used or benefitted from during the subscription period.
Submit your request and monitor your email for a response.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon on the top left.
Select Subscriptions.
Find the investgurus.co subscription and select it.
Tap Cancel Subscription to initiate the refund process.
Follow the on-screen instructions and include a message:
State that the subscription renewed without notice.
Provide details that the subscription was unused.
Monitor your email for updates regarding your refund request.
If you purchased through Roku:
Go to Roku.com and log into your account.
Select Manage Your Account.
Click on Subscriptions to view your active services.
Find investgurus.co and click on Cancel Subscription.
After cancellation, go to the Contact Us section.
Fill out the request form with a message:
Indicate that the subscription renewed without prior notification.
Specify that you did not use the subscription.
Submit your request and await a reply for the refund outcome.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to request a refund in the amount of [Amount].
Attached you will find the relevant documentation for your reference.
Could you please confirm the status of my request within 3-5 business days?
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted but not yet approved.
Please allow up to 3 business days for a review.
Processing
Your refund is being processed by our team.
Expect to see the refund applied within 5-7 business days.
Refunded
Your refund has been completed successfully.
The amount has been credited back to your account.
Partially Refunded
A part of your total amount has been refunded.
Check your account for the partial refund amount received.
Completed
The refund process is complete.
No further action is required. You are all set!
Canceled
The refund request has been canceled.
If you believe this is an error, please contact support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Many users of Trading Bundle have successfully navigated refund claims due to specific situations they encountered. Here are some examples:
Subscription Plan Change: A user realized that the advanced trading plan they had subscribed to included features they weren't utilizing. They reached out to customer service to downgrade to a basic plan and were issued a refund for the difference in pricing for the remaining subscription period.
Accidental Renewal: After deciding not to renew their annual subscription, a user accidentally left auto-renewal turned on. Upon contacting support, they explained the oversight and were able to receive a refund for the renewal charge since they had not yet accessed any new content.
Service Interruption: A trader experienced disruption in access to their account due to scheduled maintenance that lasted longer than expected. After communicating with customer support, they were provided a refund for the downtime which affected their ability to use the service during that period.
Billing Clarification: A user noted an unexpected charge related to a feature add-on they had not intended to purchase. After reviewing their account with the support team, they clarified their subscription choices and received a refund for the unintended charge, as it was quickly acknowledged that it was a misunderstanding in the selections made.
The Easiest Way to Get a trading bundle Refund
If you're frustrated trying to get a refund from trading bundle—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Trading Bundle is straightforward when you know where to look and what information to expect. Here are some efficient ways to stay updated on your refund progress:
Email Notifications: Keep an eye on your registered email inbox. Trading Bundle communicates refund updates via emails, detailing the status of your refund and any actions required from your side.
In-App Notifications: If you have the Trading Bundle mobile app, check the notifications section regularly. Here, you will find real-time updates about your refund request.
Account Dashboard: Log in to your Trading Bundle account and navigate to the Order History section. This area provides a detailed view of all your transactions, along with the current status of your refund requests.
Billing Section: Visit the Billing section in your account settings to access specific details about initiated refunds, including dates and expected timelines.
Refund Progress Information: Trading Bundle provides information such as the refund amount, reason for the refund, and the expected processing time, helping you manage your finances effectively while awaiting your funds.
Customer Support: If you have further questions, utilize the customer support feature within the app or website to get direct assistance regarding your refund status.
FAQ
If you forgot to cancel your trading bundle on time, our refund policy typically does not cover late cancellations. We encourage users to review the terms of service for specific refund guidelines and to contact customer support for assistance with your unique situation.
Refund processing times can vary depending on your bank or payment method, but typically, you can expect to see the funds credited back to your account within 5 to 10 business days after the refund is processed. Please note that it may take additional time for your bank to reflect the changes in your account.
If you notice a charge but don’t have an active subscription, please first check your email for confirmation of any purchases or subscriptions. Next, contact our customer support team with your transaction details so they can assist you in resolving the issue.
If you are unable to receive a refund directly from Trading Bundle, consider reaching out to customer service again for further assistance. You may also want to escalate the matter within their support system to ensure your request is properly reviewed. Additionally, reviewing your account details may provide insights into alternative options available to you.
If your request for a refund is not processed, consider reviewing the refund policy on the website to ensure all conditions are met. You might also reach out to customer support again for clarification on your case and to check if there is additional information needed from your end.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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