Many users often overlook billing details until an unexpected charge appears, such as when a subscription is renewed automatically. This guide aims to clarify how refunds work with True Naked Yoga, outlining eligibility criteria and providing step-by-step instructions for requesting a refund swiftly. Whether you have questions about your subscription or need assistance with a refund, this resource is here to help you navigate the process with ease.
What You Should Prepare Before Applying For Refund
Account Information: Have your True Naked Yoga account details ready, including your username and the email associated with your account.
Transaction ID: Locate the specific transaction ID from your purchase confirmation email or account history related to the service you wish to refund.
Date of Transaction: Note the exact date when the transaction occurred, as this will help expedite the process.
Purchase Details: Prepare details of the service you are requesting a refund for, such as the type of class, subscription plan, or workshop attended.
Reason for Refund: Be ready to explain your reason for the refund clearly and concisely; True Naked Yoga may require this for processing.
Proof of Service: Include any relevant communication regarding the service (e.g., confirmation emails, correspondence relating to the service). This can help validate your claim.
Refund Policy Awareness: Review the refund policy on the True Naked Yoga website to ensure you meet the eligibility criteria.
Contact Information: Find the appropriate customer service contact or refund request form as specified on the True Naked Yoga website to begin the process.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
PayPal
3-5 working days
Gift Card
1-3 working days
Bank Transfer
5-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from True Naked Yoga
At True Naked Yoga, we value our users and strive to maintain clarity around the eligibility criteria for refunds related to our subscription services. Users may have questions regarding their billing status or circumstances that could make them eligible for a refund. The service provided by True Naked Yoga is designed to offer flexibility and tranquility, and we understand that sometimes situations arise that require clarification or adjustment to your subscription.
Subscription Cancellation: Users who cancel their subscription may be eligible for a refund for any unused days in their billing cycle. To qualify, you must ensure the cancellation is processed prior to the next billing date.
Service Access Issues: If a user experiences technical difficulties that prevent them from accessing the yoga sessions for a prolonged period, they may inquire about eligibility for partial refunds corresponding to the affected sessions.
Billing Errors: In instances where users notice discrepancies in their billing or charges that do not align with their subscription plan, they may be eligible for a refund upon verification of the issue.
Promotional Offer Adjustments: If users signed up during a promotional period but did not receive the benefits advertised, they might qualify for adjustments or refunds based on the specifics of the promotion.
These situations are dependent on individual account circumstances and may require verification to determine eligibility for refunds. For detailed inquiries, users are encouraged to reach out to True Naked Yoga support for assistance.
Step-by-Step Process to Request Your True Naked Yoga Refund Like a Pro
If you purchased through True Naked Yoga.com:
Visit the True Naked Yoga website and log into your account.
Navigate to the Account Settings section.
Look for the Billing or Subscription tab.
Locate your recent transactions and identify the charge for which you are requesting a refund.
Click on the option to Request Refund next to the relevant charge.
In the message box, clearly mention that the subscription renewed without notice and that you did not utilize the service since the last payment.
Submit your request and keep an eye on your email for any communication from customer support.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find the True Naked Yoga subscription in the list and tap on it.
Scroll down and select Report a Problem.
Choose the appropriate issue (e.g., Item didn't work as expected).
In the message box, emphasize that the subscription renewed without notice or that the account was unused.
Submit the report and check your email for further instructions.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines) in the upper left corner.
Select Subscriptions.
Find the True Naked Yoga subscription and tap on it.
Scroll down and select Report a Problem.
Choose the relevant issue (e.g., Subscription not as described).
In your explanation, mention that the subscription renewed unexpectedly and your account was inactive.
Submit your request and monitor your email for updates.
If you purchased through Roku:
Go to your Roku device and press the Home button on the remote.
Navigate to Settings.
Select System, then Manage Account.
Choose Subscriptions and locate your True Naked Yoga subscription.
Click on Cancel Subscription.
After cancellation, visit the True Naked Yoga website and log into your account.
Navigate to the Account Settings and check the Billing section for refund options.
When prompted, mention that the subscription renewed automatically or that you had not used the service since the last billing.
Submit the refund request and await confirmation via email.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to inquire about a billing situation regarding my account. The details are as follows:
[describe reason]
I would like to request a refund of [Amount]. If applicable, I have attached the relevant documentation for your review.
Please confirm receipt of this request and provide a response within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
You will be notified once your request is processed, typically within 3-5 business days.
Processing
Your refund is currently being processed by our system.
Please allow 5-7 business days for the refund to be completed.
Refunded
Your refund has been successfully issued back to your original payment method.
Check your account; it may take up to 5 business days to reflect in your balance.
Partially Refunded
Only a portion of your original payment has been refunded.
You will receive an email outlining the refund amount; the remaining balance can be used for future services.
Completed
Your refund request is fully resolved and closed.
No further action is needed; you have been refunded as per your request.
Canceled
Your refund request has been canceled, either by you or due to non-compliance with our policy.
If you have questions regarding this cancellation, please contact our support team.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At True Naked Yoga, customers may occasionally have questions or concerns that lead to successful refund claims. Below are some realistic scenarios that showcase how users navigated the refund process effectively.
Subscription Plan Change: A user decided to upgrade their monthly subscription to an annual plan after realizing they would be practicing consistently. Upon reaching out to customer support, they received a pro-rated refund for the remaining days of their monthly subscription, which was then credited towards their new annual plan.
Class Cancellation: A participant booked a special workshop, but due to unforeseen scheduling conflicts, they had to cancel their spot. True Naked Yoga’s flexible refund policy enabled them to successfully receive a refund for the workshop, as they had notified the studio within the designated time frame.
Account Access Issue: A user experienced difficulties accessing their account due to a technical glitch shortly after a renewal charge processed. After contacting customer support to resolve the issue, they were granted a refund for the period they couldn’t access their classes, ensuring they only paid for the services they could fully utilize.
Unexpected Travel Plans: A member had to travel unexpectedly and wouldn’t be able to participate in online classes during their trip. They reached out to True Naked Yoga to inquire about options, leading to a refund for their upcoming monthly subscription, with assistance to pause the account until they returned.
The Easiest Way to Get a True Naked Yoga Refund
If you're frustrated trying to get a refund from True Naked Yoga—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with True Naked Yoga is straightforward and user-friendly. Here’s how you can efficiently keep tabs on your refund progress:
Email Notifications: Keep an eye on your email inbox for updates regarding your refund. True Naked Yoga sends notification emails when your refund request is received, processed, and completed, so ensure you check your spam folder if you don’t see them.
Account Dashboard: Log in to your True Naked Yoga account and navigate to the Account Settings section. Here, you can find details regarding your recent transactions and any refund requests submitted.
Order History: Visit the Order History tab in your account. This section provides a comprehensive view of your past purchases and displays the current status of any pending refunds.
Billing Section: In the Billing section of your account, you will find details about payments made and refunds in progress. Each entry should indicate whether a refund is pending or completed.
Mobile App Notifications: If you use the True Naked Yoga mobile app, enable push notifications to receive real-time updates about your refund status. The app's notifications will keep you informed without needing to constantly check your account.
Customer Support: If you have any questions or need clarification about your refund status, reach out to True Naked Yoga’s customer support via the Help Center. They can provide you with specific updates regarding your refund.
FAQ
Unfortunately, if users forget to cancel their subscription on time, refunds cannot be processed for the billing period that has already started. It's always a good practice to set reminders for cancellation to avoid unexpected charges. For specific inquiries, you can reach out to customer support for assistance.
Refunds from True Naked Yoga typically take 5 to 10 business days to process. The exact time may vary based on your financial institution's policies. Once processed, you will receive a confirmation of your refund.
If you notice a charge but do not have an active subscription, please first check your email for any confirmation of a subscription or recent activity. If you still have questions or believe this is an error, contact our customer support team for assistance and clarification.
If you're unable to receive a refund directly from True Naked Yoga, consider reaching out to their customer service team again to discuss your situation further. You might also explore escalating your inquiry within their support system to ensure it's reviewed by a different representative. Additionally, reviewing your account details and any correspondence related to your request can provide clarity on your options.
If True Naked Yoga refuses to issue a refund, you can start by reviewing the refund policy on their website to ensure you understand the terms. Alternatively, consider reaching out to customer support again to clarify any misunderstandings or provide additional details regarding your request. Checking your account details may also help ensure that all relevant information has been accurately submitted.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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