Many users often overlook billing details until they encounter an unexpected charge, such as an automatic subscription renewal. This guide provides essential information on how refunds work for TruthSeek: AI People Search, including eligibility requirements and a step-by-step process for requesting your money back efficiently. With clear instructions and helpful tips, we aim to make the refund experience as smooth and straightforward as possible.
What You Should Prepare Before Applying For Refund
Account Information: Have your registered email address and username ready for verification.
Transaction ID: Locate the specific transaction ID associated with your purchase, which can usually be found in the confirmation email or in your account transactions.
Service Details: Be prepared to specify which report or service you purchased and any relevant details on its content or accuracy.
Refund Policy Review: Familiarize yourself with the specific refund policy outlined on the TruthSeek website to ensure your request is valid.
Communication Records: Gather any previous correspondence with customer support regarding your issue, including emails and chat transcripts.
Reason for Refund: Clearly articulate the reason for your refund request, whether it's due to dissatisfaction with the service, technical issues, or incorrect information provided.
Date of Purchase: Note the date the service was purchased, as this may be relevant to the timeline of your request.
Payment Method: Have the details of the payment method used (credit card, PayPal, etc.) as verification may be required.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
2-4 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
Bitcoin
5-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from TruthSeek: AI People Search
At TruthSeek: AI People Search, users have specific rights and eligibility criteria regarding refunds based on the nature of the services provided. As a digital service focused on delivering comprehensive people search results, users can access a variety of reports based on their subscription plan. Understanding the conditions under which users may qualify for a refund is essential for managing expectations and ensuring clarity regarding subscriptions and services.
Account Subscription Issues: Users who encounter difficulties accessing their accounts or services during their subscription period may be eligible for a refund if the issues could not be resolved in a timely manner.
Service Quality Concerns: If users feel that the results provided did not meet specific expectations as outlined in their chosen subscription plan, they may inquire about a potential refund based on unsatisfactory service experience.
Technical Glitches: Instances where users experience significant technical issues that impede their ability to utilize the service effectively may qualify for a refund, provided these issues are acknowledged and unresolved.
Subscription Cancellation in Trial Periods: Users who opt to cancel their subscription during any applicable trial period may have eligibility for a refund, contingent on the timing of their cancellation relative to the start date of their subscription.
Access to Reports: Should users purchase a report but face restrictions or access issues that prevent them from viewing the purchased content, they might be eligible for a refund if the problem persists after reaching out for assistance.
Each of these situations highlights potential scenarios that may prompt users to consider refund inquiries. It is important for users to engage with TruthSeek's support channels to clarify their specific circumstances and understand any applicable guidelines related to refunds.
Step-by-Step Process to Request Your TruthSeek: AI People Search Refund Like a Pro
If you purchased through TruthSeek: AI People Search.com:
Visit the TruthSeek website and log into your account.
Navigate to the Account Settings section.
Select Billing Information.
Look for the Request Refund option and click on it.
Fill out the refund request form; mention that the subscription renewed without notice and that you have not been able to use the service.
Submit the form and await confirmation via email.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on the TruthSeek subscription.
Tap on Report a Problem and then choose Request a Refund.
In your message, mention that the subscription renewed without notice and that you did not utilize the service.
Submit your request and wait for a response from Apple.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the Profile Icon in the top right corner.
Select Payments & Subscriptions.
Tap on Subscriptions and find TruthSeek.
Tap on Manage and then select Refund.
In the message, emphasize that the account has been unused since renewal.
Complete the refund request process as directed.
If you purchased through Roku:
Go to the Roku website and log into your account.
Find the My Account section on the main page.
Locate the Manage Account option.
Scroll down to Subscriptions and find TruthSeek.
Click on Request a Refund.
In your message, mention that you were charged without advance notice and that you did not use the service.
Submit your request and wait for a response.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to TruthSeek: AI People Search for Refund
Script
Copy
Subject: Refund Request – TruthSeek: AI People Search Account [Your Email]
Dear TruthSeek Support Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund in the amount of [Amount]. I have attached relevant documentation for your review.
Could you please confirm the status of my request within 3-5 business days?
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been submitted and is awaiting review.
Your refund has not yet been processed, and you will be notified once it is reviewed.
Processing
The refund is currently being reviewed and processed by our team.
Your refund is in progress. Please allow up to 5 business days for completion.
Refunded
The refund has been completed and the funds have been returned to your account.
The amount you requested has been successfully returned. Check your account for the funds.
Partially Refunded
A portion of your refund request has been approved and processed.
You will receive some of your requested funds back. The remaining amount will be explained in your refund notification.
Completed
The refund process is complete, and no further action is needed.
All aspects of your refund have been finalized. Thank you for your patience.
Canceled
The refund request has been canceled, and no further action will be taken.
Your refund request is no longer active. If this was an error, please contact customer support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At TruthSeek: AI People Search, users often engage with the service for various needs related to people searching and data access. Here are some scenarios where users successfully claimed refunds based on their circumstances:
Subscription Cancellation Timeliness: A user decided to cancel their subscription shortly after realizing they no longer required the service. They contacted support to confirm the timing of their cancellation and were advised that they were eligible for a refund for the unused portion of their subscription.
Account Downgrade: After initially subscribing to a premium plan, a user felt that a lower-tier plan would better suit their needs. Upon contacting TruthSeek to downgrade, they received a proportional refund for the difference in service costs for the remainder of the billing cycle.
Access Issues: A user experienced technical difficulties accessing their account, preventing them from retrieving essential information. Once the issue was resolved, and the user expressed concern about billing during the downtime, TruthSeek provided a refund for that period as a goodwill gesture.
Inadvertent Service Charge: An individual signed up for a free trial and was unintentionally billed for the following month when they meant to cancel. After reaching out to customer support for clarification, they were informed that due to their request, a refund for the recent charge was processed.
The Easiest Way to Get a TruthSeek: AI People Search Refund
If you're frustrated trying to get a refund from TruthSeek: AI People Search—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently with TruthSeek: AI People Search is vital to stay informed about your transactions. Here are some specific tips to effectively monitor your refund progress:
Email Notifications: Ensure that your registered email address is correct and check your inbox for updates from TruthSeek. They send out notifications regarding the status of your refund, including when it is processed and the expected completion date.
Account Dashboard: Log in to your TruthSeek account and navigate to the Account Dashboard. Here, you will find a dedicated section for Order History where your recent purchases and their refund statuses are listed.
In-App Notifications: If you are using the TruthSeek mobile app, check for in-app notifications that may provide real-time updates on your refund. Tap on the notifications icon for any alerts or messages concerning your refund status.
Billing Section: Visit the Billing section of your account settings. This area typically outlines your transactions and will highlight any refunds that have been initiated, including the amount and date of the request.
Refund Progress Details: For each refund, TruthSeek provides specific details such as the amount refunded, the date of initiation, and estimated time of completion. This information can help you plan accordingly.
Contact Support: If you have concerns or do not see updates regarding your refund, do not hesitate to reach out to TruthSeek's customer support. They can provide personalized assistance and details regarding your refund status.
FAQ
Refunds for subscriptions with TruthSeek: AI People Search are generally not provided if users forget to cancel on time. It's important to review the cancellation policy at the time of signing up, as it provides guidance on managing your subscription effectively. For specific concerns, please reach out to customer support for assistance.
Refund processing times can vary based on your bank or financial institution, but typically, it may take 5 to 10 business days for the refund to appear in your account. If you do not see the refund after this period, please check with your bank for more specific timelines.
If you see a charge but do not have an active subscription, please check your account to ensure you haven't inadvertently signed up for any services. If you still believe there is an error, contact our customer support team with your account details and the charge information for further assistance.
If you are unable to obtain a refund directly from TruthSeek: AI People Search, consider reaching out to their customer service team again for further assistance. You may also explore escalating your inquiry within their support system to seek additional options. Additionally, reviewing your account details may provide insights into your subscription or transaction history.
If TruthSeek: AI People Search does not issue a refund, consider reviewing their refund policy for specific guidelines. You might also try contacting customer support again to clarify any concerns or issues. Additionally, ensure that your account details are accurate to assist with the resolution process.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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