Unexpected charges can often catch users off guard, especially when a subscription renews automatically. This guide is designed to help you understand how TST* ROLL EM UP refunds work, who qualifies for a refund, and the simple steps to request your money back efficiently. By following this guide, you’ll be equipped with all the information you need to navigate the refund process with ease.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Ensure you have the original order confirmation email from TST* ROLL EM UP containing your order details.
Transaction ID: Gather the unique transaction ID associated with your purchase for quick tracking.
Account Details: Log into your TST* ROLL EM UP account and have your account information ready, including your username and associated email.
Purchase Date: Note the date of your original purchase to confirm eligibility for a refund.
Payment Method: Have the details of your payment method available, including the last four digits of your credit/debit card or transaction reference number.
Reason for Refund: Clearly outline the reason for your refund request, such as product defect or service issue.
Photos or Screenshots: If applicable, prepare any relevant images or screenshots that support your refund claim.
Communication Records: Keep copies of any previous correspondence with TST* ROLL EM UP regarding the issue.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Bitcoin
1-3 working days
Apple Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from TST* ROLL EM UP
At TST* ROLL EM UP, users may have certain rights regarding billing and refund eligibility based on the nature of our services and user circumstances. Understanding these situations helps ensure that users can manage their subscriptions and accounts effectively.
Refund eligibility might apply to the following situations:
Subscription Cancellations: Users who cancel their subscriptions may inquire about potential refunds for the remaining period of service if applicable terms are met.
Service Delivery Issues: If users experience significant issues with the delivery or accessibility of services purchased, this could lead to eligibility for a refund based on our specific guidelines.
Account Management Queries: Users might have questions regarding their account status that could affect billing, such as pauses or changes made to their subscription.
Billing Adjustments: In cases where users believe there has been a discrepancy in the subscription pricing or services received, this might qualify them for a review regarding their billing charges.
It is important for users to review the specific terms associated with their subscriptions and avail themselves of customer support for detailed assistance on their unique situations. Refund eligibility may vary based on these factors and the nature of the services grown in user needs.
Step-by-Step Process to Request Your TST* ROLL EM UP Refund Like a Pro
If you purchased through TST* ROLL EM UP.com:
Go to the rollemup.com website and log into your account.
Navigate to Your Account or Account Settings.
Select Memberships or Subscriptions from the menu.
Find the subscription you wish to get a refund for and click on Manage.
Look for an option to Request a Refund.
In the message box, mention that the subscription renewed without notice or that the account was unused.
Submit your refund request.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find TST* ROLL EM UP from the list of subscriptions.
Tap on the subscription and then select Report a Problem.
Choose the option that indicates you want a refund, then explain that the subscription renewed without notice or that you did not use the service.
Submit your request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the three horizontal lines in the upper-left corner to open the menu.
Select Subscriptions.
Find TST* ROLL EM UP and tap on it.
Scroll down and select Cancel Subscription (if required).
After cancellation, tap on Report a Problem.
Indicate that you want a refund and mention that the subscription renewed without notice or that the account was not used.
Follow the prompts to submit your refund request.
If you purchased through Roku:
Press the Home button on your Roku remote.
Scroll down and select Streaming Channels.
Choose Your Channels and select TST* ROLL EM UP.
Go to Manage Subscription.
Select Cancel Subscription (if required).
Visit the Roku support page and navigate to the Help Center.
Submit a ticket for a refund, including details like the subscription renewed without notice or the account was unused.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to TST* ROLL EM UP for Refund
Script
Copy
Subject: Refund Request – TST* ROLL EM UP Account [Your Email]
Dear TST* ROLL EM UP Team,
I hope this message finds you well.
I would like to clarify my billing situation regarding the transaction on [Billing Date]. [describe reason]
I would like to request a refund for the amount of [Amount].
Attached is the necessary documentation related to this request, if applicable.
Please confirm receipt of this email and provide an update on my request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted and is awaiting approval.
You will receive a notification once the request is reviewed. Expected timeframe: 1-2 business days.
Processing
The refund is being processed and the funds are being transferred.
Your refund is on its way! Processing usually takes 3-5 business days.
Refunded
The refund has been successfully processed.
The amount has been returned to your original payment method.
Partially Refunded
A portion of your original payment has been refunded.
You will receive the remaining balance as per the terms. Check your account for details.
Completed
The refund process is fully completed.
You can review your full refund history in your account.
Canceled
Your refund request has been canceled.
You may need to submit a new request if you still want a refund.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At TST* ROLL EM UP, users engage with our subscription services and digital content offerings. Here are some realistic scenarios where users successfully claimed refunds:
Subscription Change: A user decided to upgrade their subscription to access additional content but later realized they preferred the previous plan. After contacting customer support and explaining their situation, they received a refund for the difference in subscription fees.
Account Management Inquiry: A customer noticed they were charged for an annual subscription that they believed had expired. They reached out to TST* ROLL EM UP with their account details, whereupon the support team clarified the renewal date and processed a refund, as the renewal was processed without their intention.
Service Interruption: After experiencing a temporary service outage, a user felt they did not receive full value from their subscription. They submitted a request through the help center and, upon verification of the service interruption, were granted a partial refund for that billing cycle.
Accidental Purchase: A user accidentally purchased an add-on feature but changed their mind shortly after. They contacted support within the refund window, explained their mistake, and were issued a full refund for the unwanted add-on.
The Easiest Way to Get a TST* ROLL EM UP Refund
If you're frustrated trying to get a refund from TST* ROLL EM UP—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with TST* ROLL EM UP is straightforward when you know where to look. To ensure you stay updated on your refund progress, follow these efficient tips:
Email Notifications: Keep an eye on your email for notifications from TST* ROLL EM UP. You will receive updates whenever your refund request is processed, including confirmation of the refund and expected timelines.
In-App Notifications: If you have the TST* ROLL EM UP mobile app, check the notifications section. The app will provide real-time updates on the status of your refund directly to your device.
Account Dashboard: Log into your TST* ROLL EM UP account and navigate to the Order History section. Here, you can view the details of each order along with the current status of any refunds initiated.
Billing Section: Visit the Billing section within your account settings to find a comprehensive overview of all transactions, including pending and completed refunds.
Refund Progress Information: When checking your refund status, TST* ROLL EM UP provides important details like the reason for the refund, the original transaction date, and the estimated time for credit back to your account.
Customer Support: If you need more detailed information or if your refund seems delayed, don’t hesitate to reach out to TST* ROLL EM UP customer support. They can offer specific insights and assist with tracking your refund more effectively.
FAQ
Unfortunately, if you forgot to cancel your subscription by the designated deadline, refunds may not be issued for that billing cycle. However, we recommend reaching out to our customer support team directly, as they might be able to provide options or assistance tailored to your specific situation.
Refunds typically take 5 to 7 business days to process once they are initiated. The exact timing may vary depending on your bank or financial institution. Please keep an eye on your account during this period, as it may take some time for the funds to reflect.
If you see a charge from TST* ROLL EM UP but do not have an active subscription, please first check if you have any previous subscriptions or accounts associated with your email. If you still have questions, reach out to our customer support at support@rollemup.com for assistance.
If you're unable to obtain a refund directly from TST* ROLL EM UP, consider reaching out to their customer service again for further assistance. You may also want to explore escalating your concern through their support system to ensure it receives additional attention. Additionally, reviewing your account details and past transactions may provide clarity on your situation.
If TST* ROLL EM UP declines to issue a refund, you may want to review their refund policy for any specific conditions that might apply. Additionally, consider reaching out to their customer support team again for further clarification or assistance. It may also be helpful to ensure that all account details and transaction information are accurate when addressing your concerns.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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