Many users only pay attention to their billing when an unexpected charge catches them off guard, such as an automatic subscription renewal. This guide is designed to help you understand how TUBBZ.com’s refund process works, who is eligible for refunds, and the steps you can take to request your money back quickly and easily. We are here to ensure that you have a smooth experience when it comes to managing your purchases and refunds.
What You Should Prepare Before Applying For Refund
Order Number: Locate your order number from the confirmation email or your account order history on TUBBZ.com.
Item Details: Have the specific product name and SKU for the TUBBZ figure you wish to return.
Payment Information: Prepare the payment method used for the purchase, including the last four digits of the card or PayPal account used.
Account Login: Ensure you can access your account on TUBBZ.com to view your order history and refund status.
Reason for Return: Clearly articulate the reason for the refund request, whether it’s due to defect, damage during shipping, or dissatisfaction.
Photos of the Product: If relevant, take photos of the item showing the condition, focusing on any defects or damages.
Shipping Receipt: If the item is being returned, keep a copy of the shipping receipt for proof of return shipment.
Contact Information: Verify your current email address and phone number associated with your TUBBZ account for any follow-up communication.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Amazon Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from TUBBZ.com
At TUBBZ.com, customers have rights regarding their purchases, especially concerning eligibility for refunds. TUBBZ.com specializes in collectible figurines inspired by popular culture, which are carefully crafted and intended to bring joy to collectors. However, we understand that there may be circumstances where a customer might seek a refund. Below are some situations specifically relevant to TUBBZ.com that may qualify for a refund.
Damaged Products: If a collectible figurine arrives in a condition that is damaged or defective upon delivery, customers may be eligible for a refund or replacement.
Wrong Item Sent: If the wrong product is shipped, customers might qualify for a refund to ensure they receive the correct TUBBZ collectible.
Unwanted Items: If a customer changes their mind about a purchase, they may be eligible for a refund within a specified time frame as per TUBBZ.com’s return policy, provided the items are unopened and in their original packaging.
Order Cancellation: If an order is cancelled before it has shipped, customers may qualify for a full refund, depending on the timing of the cancellation.
Account Management Issues: For situations involving account mismanagement that affect an order, applicants may request a refund if they can demonstrate that their ordering experience was impacted.
For any situation that may warrant a refund, customers are encouraged to refer to TUBBZ.com’s specific return and refund policy, ensuring they follow the outlined procedures for a smooth resolution.
Step-by-Step Process to Request Your TUBBZ.com Refund Like a Pro
Under the 'Order History,' find your TUBBZ purchase.
Click on 'Report a Problem.'
When writing your message, mention that you didn't receive a reminder before renewal.
Submit your query and check your email for a feedback update.
If you purchased through Roku:
Press the Home button on your Roku remote.
Scroll down and select 'Streaming Channels.'
Select 'Manage Your Subscriptions' from the menu.
Look for the TUBBZ subscription and select it.
Cancel the subscription to halt future billing.
Visit the Roku website and log in to your account.
Go to your 'Purchase History.'
Locate the TUBBZ transaction and select 'Report a Problem.'
In your message, express that the charge occurred without prior notification.
Submit your notification and await correspondence from Roku.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
In relation to my recent billing situation: [describe reason]
I would like to request a refund in the amount of [Amount].
If applicable, I have attached relevant documentation for your reference.
Could you please confirm the receipt of this email and the status of my refund request within 3-5 business days?
Thank you for your assistance.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received & is awaiting approval.
You will be notified when your refund is processed or if more information is needed.
Processing
Your refund is currently being processed by our team.
Typically takes 3-5 business days. Please wait for confirmation.
Refunded
Your refund has been successfully issued.
The amount will reflect in your account within 5-10 business days depending on your bank.
Partially Refunded
A portion of your refund has been processed.
Only specific items may qualify for a refund. Check your email for details.
Completed
Your refund process is finalized.
No further action is needed from you. Thank you for shopping with TUBBZ.com!
Canceled
Your refund request has been canceled and will not be processed.
You can contact customer service for further details or to reinitiate the request.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At TUBBZ.com, customers often find playful and nostalgic collectibles, but sometimes they encounter situations that lead to refund requests. Here are some real user scenarios where refunds were successfully claimed:
Shipping Delays: A customer ordered a limited-edition TUBBZ figure but experienced a significant shipping delay due to unforeseen weather conditions. After reaching out to TUBBZ.com’s customer service, they were offered a full refund on the shipping cost and a discount on their next purchase as an apology.
Incorrect Item Received: After eagerly awaiting their TUBBZ order, a user received the wrong character figure. They contacted TUBBZ.com’s support, provided the order details, and successfully received a refund for the incorrect item, along with a replacement sent out at no extra charge.
Product Quality Issues: A customer received a TUBBZ figure that had a slight manufacturing defect. Upon notifying TUBBZ.com with a photo of the issue, they were granted a refund for the item and given the option to keep it as a gesture of goodwill, which they appreciated.
Subscription Mix-up: A user who signed up for a TUBBZ subscription accidentally selected an incorrect tier. After reaching out to customer service for clarification, they managed to switch to their desired plan and received a refund for the difference in subscription fees.
The Easiest Way to Get a TUBBZ.com Refund
If you're frustrated trying to get a refund from TUBBZ.com—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status on TUBBZ.com is a straightforward process designed to keep you informed every step of the way. Use the following tips to ensure you know exactly where your refund stands:
Check Your Email: TUBBZ.com sends email notifications for every update related to your refund. Look for emails with the subject line "Refund Status Update" to stay informed about progress.
Account Dashboard: Log into your TUBBZ.com account and navigate to the Order History section. Here, you can view detailed information regarding your orders and any associated refunds.
Mobile App Notifications: If you use the TUBBZ.com mobile app, ensure notifications are enabled. Whenever there’s a change in your refund status, you will receive in-app alerts to keep you updated.
Billing Section Insights: In your account settings under the Billing section, you can find a dedicated area for refunds, detailing the amount refunded as well as the status of any outstanding refunds.
Refund Progress Updates: TUBBZ.com provides specific information regarding the stages of your refund process, including when it is initiated, approved, and completed, ensuring you know exactly how long to expect.
Customer Support: For any unresolved inquiries or if you're unable to find your refund status, you can directly contact TUBBZ.com customer support. They can provide personalized assistance and clarity on your refund timeline.
FAQ
If you forget to cancel your subscription on time, refunds may be limited, as our policy typically requires cancellations to be made before the renewal date. We recommend checking our refund policy on the website or reaching out to our customer service team for assistance, as they can provide specific guidance based on your situation.
Refunds typically take 3 to 5 business days to process after they are initiated. The exact time may vary depending on your bank or payment provider. Please keep an eye on your account during this period.
If you notice a charge but don’t have an active subscription, please check your order history on TUBBZ.com to identify any previous purchases. If you still have questions or need assistance, reach out to our customer support team with your order details for further help.
If you are unable to secure a refund directly from TUBBZ.com, consider reaching out to their customer service team for further assistance or clarification on your request. Additionally, you may explore escalating your inquiry within their support system to seek a resolution. Reviewing your account details and order history may also provide useful context that could help in your communication.
If TUBBZ.com refuses to issue a refund, it's advisable to review their refund policy to ensure your situation aligns with their guidelines. You may also consider reaching out to their customer support team again for further clarification or to discuss potential alternatives. Additionally, double-checking your account details and order history may provide helpful context for your inquiry.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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