Billing often slips our minds until an unexpected charge catches us off guard, like an automatic subscription renewal. If you’re navigating the refund process with Tuli Realty, this guide is here to help clarify how their refunds work, who is eligible, and provide clear steps for a quick request. We aim to ensure you have a smooth experience as you manage your finances with Tuli Realty.
What You Should Prepare Before Applying For Refund
Account Information: Ensure you have your Tuli Realty account login details and any associated email addresses ready.
Transaction ID: Locate the specific transaction ID for the service or fee that you are seeking a refund for.
Service Agreement: Review the terms and conditions related to the service provided and identify the refund eligibility criteria.
Documentation of Communication: Gather any communication with Tuli Realty regarding the service or issue, such as emails or chat transcripts.
Payment Method Details: Have the details of the payment method used, including the last four digits of the credit card or bank account used for the transaction.
Proof of Service: Assemble any documentation that confirms the service was not delivered as agreed, including photos or written correspondence.
Refund Request Form: Check if Tuli Realty requires a specific form to be filled out for processing refunds, and have it completed if applicable.
Timeframe Documentation: Note any timelines related to your service or issue that could support your refund request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
7-10 working days
Cash Payment
Refund at the time of request
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Tuli Realty
At Tuli Realty, understanding your rights regarding refunds is essential to ensuring a smooth experience as a valued customer. Our services primarily revolve around real estate transactions, including property management and leasing, which may involve specific circumstances where refunds could be considered. Below are some situations that may qualify for a refund under certain conditions:
Deposits on Rental Properties: Refund requests may be considered if a property rental is not finalized due to circumstances beyond the customer’s control, such as a failed background check or unexpected changes in lease terms.
Service Fees Related to Property Management: Should a service be deemed incomplete or unsatisfactory based on the agreed terms within a specified timeframe, users might be eligible for a refund for that particular charge.
Subscription Services for Property Listings: In the event a subscription is not utilized due to technical difficulties directly attributable to Tuli Realty's platform, customers may explore options for a prorated refund based on their subscription duration.
Errors in Billing: If there are discrepancies noted in billing related to service levels or property management fees, users could inquire about potential adjustments or refunds corresponding to applicable charges.
It's important for users to communicate directly with our support team regarding any inquiries related to these scenarios to clarify eligibility and address their specific circumstances effectively.
Step-by-Step Process to Request Your Tuli Realty Refund Like a Pro
If you purchased through Tuli Realty.com:
Visit the Tuli Realty website and log in to your account.
Navigate to the Account Settings section.
Select the Billing tab to view your active subscriptions.
Identify the specific subscription you wish to request a refund for.
Click on Request Refund next to the billing period in question.
In the message box, mention that the subscription renewed without notice.
State that the account was unused during the billing cycle.
Submit your request and retain confirmation for your records.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your Tuli Realty subscription.
Tap Cancel Subscription and confirm.
Open the App Store and scroll down to tap on your profile.
Select Purchased, then find Tuli Realty in the list.
Tap on the app, then scroll to the bottom and select Report a Problem.
Select Request a Refund and specify your reason: that the subscription renewed without notice.
Submit your refund request and await a follow-up email from Apple.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on your profile icon at the top right corner.
Select Payments & Subscriptions.
Tap on Subscriptions to view your active subscriptions.
Locate Tuli Realty and tap on it.
Tap on Cancel Subscription and confirm the cancellation.
Go back to the Payments & Subscriptions section.
Tap on Refunds and select the Tuli Realty subscription.
Choose your reason, emphasizing that the subscription renewed without notice.
Submit your request and monitor your email for confirmation.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
Navigate to the Manage account section.
Select Subscriptions from the menu.
Find Tuli Realty and click on Cancel Subscription.
Confirm the cancellation of the subscription.
Visit the Roku support page and select Submit a Request.
Fill out the refund request form, mentioning that the subscription renewed without notice.
Highlight that there was no activity in your account during the billing cycle.
Submit your request and keep an eye on your inbox.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Tuli Realty for Refund
Script
Copy
Subject: Refund Request – Tuli Realty Account [Your Email]
Dear Tuli Realty Team,
I hope this message finds you well.
I am writing to formally request a refund in the amount of [Amount] due to [describe reason]. I would appreciate your assistance in processing this request.
Attached to this email, you will find the relevant documentation for your reference.
I kindly ask for confirmation regarding this refund request within 3-5 business days.
Thank you for your attention to this matter. Please feel free to reach me at [Your Phone Number] if you require any further information.
Best regards, [Your Name]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but not yet processed.
You will receive an update once the request is under review, typically within 1-2 business days.
Processing
Your refund is being processed by our team.
This stage can take 3-5 business days before completion.
Refunded
Your refund has been successfully issued.
The amount will reflect in your account within 5-7 business days, depending on your bank.
Partially Refunded
A portion of your refund has been processed.
You will see the partial amount in your account soon, and the remaining amount is under review.
Completed
Your refund process has been completed successfully.
Everything is settled; check your account for the refund amount.
Cancelled
Your refund request has been cancelled.
If you believe this is an error, please contact our support team to discuss further options.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Tuli Realty, users occasionally find themselves in situations where refunds may be needed. Here are some realistic scenarios where customers successfully claimed refunds under specific circumstances:
Subscription Service Cancellation: A user decided to cancel their premium property listing service after only one month due to a change in personal circumstances. Upon reaching out to Tuli Realty's customer support, they were guided through the cancellation process and successfully received a pro-rated refund for the unused portion of their service.
Service Interruption: An agent experienced a temporary service interruption that hindered their ability to access critical property management tools during a busy period. After contacting Tuli Realty’s support team and explaining the issue, the agent was refunded one month of service fees as a goodwill gesture for the inconvenience.
Billing Clarification: A customer noticed an unexpected charge on their account for an upgrade they did not authorize. After reviewing their subscription details with Tuli Realty’s support staff, it was determined the upgrade was processed in error. The customer received a full refund promptly after the issue was clarified.
Early Termination of Services: A client decided to terminate their lease management service early due to relocating to another city. They communicated their situation to Tuli Realty, who reviewed their request and offered a partial refund for the remaining months of the service not utilized during the lease period.
The Easiest Way to Get a Tuli Realty Refund
If you're frustrated trying to get a refund from Tuli Realty—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
At Tuli Realty, we aim to make tracking your refund status as seamless as possible. Here are some efficient ways to stay updated on your refund progress:
Check Your Email: Tuli Realty sends regular email updates regarding your refund status. Look for subject lines that mention "Refund Update" or similar, which will provide specific details and next steps.
Utilize the Tuli Realty Mobile App: If you have the Tuli Realty app, you can easily check your refund status by navigating to the "Orders" section. Here, you will see a detailed list of all your transactions, including any pending refunds.
Visit Your Account Dashboard: Log into your Tuli Realty account and go to the "Account Settings". In the "Order History" section, you can find the status of your refunds along with the expected processing times.
Review the Billing Section: In the billing section of your account dashboard, Tuli Realty provides information on your refund history, including the dates when refunds were initiated and any applicable notes on their progress.
Contact Customer Support: If you’re unable to find the information you need, Tuli Realty’s customer support team is ready to assist. You can reach them via the support tab on our website or through the app for quicker responses.
FAQ
If you forget to cancel on time, Tuli Realty's refund policy generally does not allow for refunds after the cancellation deadline has passed. However, we encourage you to reach out to our customer service team to discuss your specific situation, as they may be able to assist you further.
Refunds typically take 5 to 10 business days to process after being approved. The exact time may vary depending on your financial institution's policies. Please keep an eye on your account during this period for any updates.
If you see a charge but do not have an active subscription with Tuli Realty, please check your account for any previous subscriptions that may not have been canceled. If you're still unsure, contact our customer support team with the details of the transaction for further assistance.
If you are unable to secure a refund directly from Tuli Realty, consider reaching out to their customer service team again for further assistance. You can also explore escalating your inquiry within their support system to ensure your concerns are addressed. Additionally, reviewing your account details might provide further clarity on your options.
If Tuli Realty has declined your refund request, consider reviewing their refund policy for any specific conditions that may apply. You can also reach out to their customer support once more for clarification or further assistance. Additionally, double-check your account details to ensure all information is correct and up to date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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