How to Get a Tyler Johnson Chiropractic Refund

• Appointment Details: Prepare your appointment date, time, and the specific services received during your visit to Tyler Johnson Chiropractic.
• Patient Information: Have your full name, date of birth, and contact details readily available to ensure accurate identification in their system.
• Invoice or Receipt: Keep a copy of the invoice or receipt provided by the clinic, which will serve as proof of payment and details of services rendered.
• Transaction ID: Locate the transaction ID from your payment method (credit card, insurance, etc.) for easy reference during the refund process.
• Refund Reason: Clearly articulate the reason for the refund request, whether it's due to dissatisfaction, appointment cancellation, or billing errors.
• Previous Communication: Gather any emails or messages exchanged with Tyler Johnson Chiropractic regarding your appointment or refund to reference previous discussions.
• Insurance Information: If applicable, have your insurance details on hand, including any claims submitted and their statuses, as this may affect the refund process.
• Authorization Signature: Be prepared to provide authorization for the refund if it involves insurance claims or third-party payments.

At Tyler Johnson Chiropractic, we strive to provide high-quality chiropractic services that meet the needs of our clients. Understanding your rights and eligibility for refunds is important in managing your health care expenses effectively. Below are some specific scenarios related to our services that may qualify for refunds or billing adjustments.

• Cancellation of Appointment: If you cancel an appointment with less than a 24-hour notice, the service fee may not be refundable. However, if there were extenuating circumstances that prevented you from attending, please reach out for consideration.
• Service Disruption: In the rare event that a scheduled service cannot be provided due to an unforeseen circumstance from our side, you may be eligible for a refund or credit towards future services.
• Billing Adjustments: If you believe there has been an error in the billing of your chiropractic services, please contact us. Each situation will be reviewed to determine eligibility for adjustment or refund based on the specifics of the charge.
• Package Purchases: If you purchased a package of services and have not used any of the sessions, you may qualify for a full refund upon request. If some sessions have been utilized, refunds may be prorated based on remaining services.
• Promotional Services: If you participated in a promotional offering and were not satisfied with the initial evaluation or care provided, it may be possible to receive a refund or credit, depending on the specific terms of the promotion.

We encourage you to contact our office directly should you have any questions regarding your billing or potential refunds, as each case is evaluated based on its unique circumstances.

At Tyler Johnson Chiropractic, clients may occasionally find themselves in situations where they need to clarify or adjust their billing or service plans. Below are some real user scenarios where individuals successfully navigated the refund process:

• Service Plan Adjustment: A client realized that their weekly adjustment plan was not aligned with their current schedule. After discussing their situation with staff, they successfully adjusted their plan to a bi-weekly frequency, resulting in a prorated refund for the remaining sessions in their original plan.
• Appointment Rescheduling: A client needed to reschedule their chiropractic appointment due to a scheduling conflict. They reached out to Tyler Johnson Chiropractic, who provided flexibility in rescheduling, allowing the client to receive a refund for the same-day cancellation fee, given their active communication prior to the appointment.
• Out-of-Pocket Expenses: After purchasing a wellness service package, a client discovered that their insurance partially covered some sessions. They contacted the office to inquire about their coverage and received a refund for the overpayment based on the insurance adjustments made during their last visit.
• Gift Certificate Use: A client gifted a chiropractic session to a friend who was unable to use it due to health reasons. The recipient of the gift contacted the clinic, and after confirming the situation, they were able to process a refund back to the original purchaser, ensuring both parties were satisfied.

Tracking your refund status at Tyler Johnson Chiropractic is simple and straightforward, thanks to our user-friendly systems. Here’s how you can efficiently keep tabs on your refund progress:

• Check Your Email: After initiating a refund, keep an eye on your email for updates. We send confirmation emails detailing your refund request's status and any progress notifications.
• Utilize Your Account Dashboard: Log into your account on chirosc.com and navigate to the Billing Section under Account Settings. Here, you can view the status of your refund along with any relevant details.
• Look at Your Order History: In the Order History tab, you'll find a comprehensive overview of your past transactions, including any refunds processed, their amounts, and dates.
• Mobile App Notifications: If you have our mobile app, check for in-app notifications regarding your refund. We provide real-time updates that inform you of any changes to your refund status.
• Customer Support: If you have specific questions or need further clarification, feel free to reach out to our customer support team via the chat feature on our website. They can provide detailed information about your refund status.