It's common for users to overlook billing details until they encounter an unexpected charge, such as an automatic subscription renewal. This guide aims to clarify how Vaso Calm refunds operate, highlighting eligibility criteria and providing a straightforward process for requesting your money back. Whether you're seeking to understand your options or need assistance navigating the refund request, we are here to help you every step of the way.
What You Should Prepare Before Applying For Refund
Order Number: Have your unique order ID ready, which can be found in your confirmation email.
Purchase Date: Know the exact date when you purchased Vaso Calm to verify refund eligibility within the window.
Reason for Refund: Prepare a detailed explanation of why you are seeking a refund, whether due to dissatisfaction, adverse effects, or other issues.
Purchase Receipt: Attach a digital copy or screenshot of your receipt as proof of purchase.
Account Details: Ensure you have your Vaso Calm account information ready, including the email address associated with your account.
Product Condition: If applicable, document the state of the product (e.g., unopened, partially used) to support your refund request.
Return Method: Familiarize yourself with the return shipping instructions if you need to send back physical products.
Contact Information: Provide accurate contact details in case Vaso Calm needs to reach you for further clarification.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
2-4 working days
Health Savings Account (HSA)
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Vaso Calm
At Vaso Calm, we are dedicated to ensuring that our users have a clear understanding of their rights regarding refunds for our services. Our refund policy is tailored specifically to the nature of our offerings, which include wellness products and subscription-based services focused on relaxation and stress relief. Users may be curious about their eligibility for a refund based on various situations related to their purchases or subscriptions.
The following scenarios may qualify users for a refund:
Product Defects or Issues: If a user receives a product that is defective or does not meet the quality standards outlined by Vaso Calm, they may be eligible for a refund or replacement.
Subscription Cancellations: Users who decide to cancel their subscription before the next billing cycle may have the opportunity to receive a refund for any unused portion of their subscription, in accordance with the specific terms of service agreed upon at signup.
Product Satisfaction Guarantee: If a user is not satisfied with their purchase within a certain timeframe, they might qualify for a return and refund, subject to product return policies.
Service Downtime or Interruptions: In the event of significant service downtime which impacts a user's ability to access wellness content as promised, they could be eligible for a prorated refund for that period of disruption.
It's important for users to review the specific terms associated with each purchase or subscription to understand the full context of their eligibility for refunds. We encourage users to reach out to our customer service team for assistance and clarification regarding their individual situations.
Step-by-Step Process to Request Your Vaso Calm Refund Like a Pro
If you purchased through VasoCalm.com:
Visit the Vaso Calm website and log in to your account.
Navigate to the Account Settings in your profile.
Select Billing History to locate the subscription or charge.
Click on the specific transaction that you want to request a refund for.
Look for an option labeled Request Refund and click on it.
Fill in the form with details about your request:
Mention that the subscription renewed without notice.
Emphasize that the account was unused to strengthen your request.
Submit your request and note any confirmation number or email.
Monitor your email for a response regarding your refund.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Locate and tap on Vaso Calm from your list of subscriptions.
Select Cancel Subscription at the bottom of the page.
To initiate the refund, go to Apple's Report a Problem website.
Sign in and find the subscription listing with the charge.
Select Report a Problem, then choose Request a Refund.
Mention that the subscription renewed unexpectedly.
Submit your request and await confirmation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap your profile icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Locate your Vaso Calm subscription and select it.
Tap Cancel Subscription.
To request a refund, tap on Request a refund under the subscription details.
Emphasize that the account was unused or not beneficial.
Follow the prompts to complete your refund request.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Navigate to Manage Account.
Find Billing Information to view your subscriptions.
Identify the Vaso Calm subscription and click on it.
Select Cancel Subscription.
To request a refund, go to the Contact Us section on the Roku website.
Follow the prompts to start a chat or email request.
Mention that the subscription renewed without prior notice.
Submit your request and keep a record of any confirmation you receive.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to address a billing situation regarding my account. [describe reason]
I would like to request a refund in the amount of [Amount].
If applicable, I have attached relevant documentation to assist with this request.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted and is waiting for review.
Your refund is currently being evaluated. Please allow 3-5 business days for processing.
Processing
Your refund is being processed by our team.
You should expect the refund to be completed within 3-7 business days.
Refunded
Your refund has been successfully issued.
The amount has been credited back to your original payment method.
Partially Refunded
A portion of your refund request has been fulfilled.
You will receive the specified refund amount within 3-5 business days.
Canceled
Your refund request has been canceled.
If you still need assistance, please contact our support team.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Vaso Calm, users occasionally find themselves needing to navigate refunds due to various circumstances related to their digital health services. Here are some real user scenarios illustrating how refunds were successfully claimed:
Trial Expiration: A user enrolled in the free trial found that they were inadvertently charged once the trial period ended. They reached out to Vaso Calm's support team, explaining the situation. The team promptly reviewed the account and issued a refund citing the successful end of the trial period.
Account Downgrade: After a few months, a user decided to switch from a premium subscription to a basic plan for budget reasons. Following the downgrade, they noticed an error in their billing statement. They contacted Vaso Calm, and the customer service team verified the account changes, resulting in a refund for the difference in subscription fees.
Service Interruption: During an unexpected service outage, a user was unable to access their account for several days. After the service was restored, they reached out for clarification and expressed their concerns regarding the downtime. Vaso Calm offered a refund for the downtime period, ensuring customer satisfaction.
Unintended Add-on Purchase: A user added an extra service but quickly realized it was not necessary. They contacted Vaso Calm’s support within 24 hours, detailing their request to remove the add-on. The team efficiently rectified the account and issued a refund for the last transaction.
The Easiest Way to Get a Vaso Calm Refund
If you're frustrated trying to get a refund from Vaso Calm—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Vaso Calm is straightforward and efficient. You can stay updated through various channels that Vaso Calm utilizes to keep you informed about your refund progress.
Email Notifications: Once your refund is processed, Vaso Calm sends an email update detailing the status of your refund. Make sure to check your inbox for emails from Vaso Calm, as they will provide crucial information regarding any actions taken on your refund request.
Account Dashboard: To check the status of your refund directly, log into your Vaso Calm account and navigate to the Order History section. Here, you can view all past orders along with their current refund statuses. Look for any updates that indicate whether your refund is pending, completed, or requires further action.
Mobile App Updates: If you’re using the Vaso Calm mobile app, you can easily track your refund status under the Billing section. The app will display real-time updates and notifications, ensuring you have the most current information at your fingertips.
Refund Progress Information: Vaso Calm provides detailed tracking for your refund process, including dates and notes on the status. Make sure to review any timestamps mentioned in your order history or email notifications to stay informed about when to expect your funds back.
Customer Support: If you have any questions or need further clarification, Vaso Calm offers a dedicated customer support channel. You can reach out via the help section in your account dashboard or through the contact form available on their website.
By utilizing these features, you can efficiently monitor your refund status and ensure that you are always informed about your financial transactions with Vaso Calm.
FAQ
If you forgot to cancel your Vaso Calm subscription on time, we understand that this can happen. However, our policy typically does not allow for refunds in such circumstances. We recommend reviewing our cancellation policy for further details and to ensure you are aware of upcoming renewal dates.
Refunds typically take 5 to 10 business days to process, depending on your bank's policies. Once the refund has been initiated, you'll receive a confirmation email, and the funds should appear in your account shortly thereafter. Please keep in mind that processing times may vary by financial institution.
If you see a charge but don't have an active subscription, please check your email for any previous order confirmations which may indicate a one-time purchase. If you're still uncertain, feel free to contact our customer support team for assistance in clarifying the charge.
If you are unable to get a refund directly from Vaso Calm, consider reaching out to their customer service team again for further assistance. You may also wish to explore the escalation process within their support system to receive more information on your situation. Additionally, reviewing your account details may provide further insights on options available to you.
If Vaso Calm is unable to issue a refund, consider reviewing their refund policy for specific guidelines. You may also want to reach out to their customer support team again for further assistance or clarification. Additionally, check your account details to ensure all information provided is correct, as this may affect the status of your refund request.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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