Many users often overlook billing details until an unexpected charge catches their attention, such as an automatic subscription renewal. This guide aims to clarify how refunds for the Viral Post Toolkit work, detailing who is eligible and outlining the simple steps to request a refund efficiently. Whether you're seeking to understand the process or need assistance in getting your money back, we've got you covered with helpful insights.
What You Should Prepare Before Applying For Refund
Account Information: Your registered email address associated with your Viral Post Toolkit account.
Transaction ID: The unique ID for the purchase or subscription transaction you wish to refund.
Date of Purchase: The specific date you made the transaction to help locate your order in the system.
Reason for Refund: A detailed explanation of why you are requesting the refund, as per the refund policy guidelines.
Proof of Purchase: A copy of your purchase confirmation email or any other documentation showing the transaction.
Subscription Plan Details: Information about the specific subscription plan you subscribed to, including its price and features.
Any Relevant Communication: Copies of any email or support tickets exchanged regarding the issue prompting the refund request.
Screenshot Evidence: Screenshots of any errors or issues experienced while using the Viral Post Toolkit that justifies your refund request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Stripe
3-5 working days
Google Pay
2-4 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Viral Post Toolkit
User rights regarding refunds at Viral Post Toolkit (julievance.com) are based on the subscription services and tools offered to enhance social media engagement. Understanding the specific circumstances that may qualify for a refund is crucial for users managing their accounts and subscriptions. Below are scenarios where users might find eligibility for a refund:
Subscription Cancellation Within Grace Period: Users who choose to cancel their subscription within the specified grace period may be eligible for a refund retrospectively, based on the terms outlined during sign-up.
Service Disruption: Users affected by significant service interruptions or downtimes that prevent the use of features can inquire about a possible refund for the impacted period.
Billing Errors: If users identify discrepancies in their billing that do not align with the subscription plan chosen, they may inquire about adjustments that could lead to a corrective refund.
Inaccessibility: Users unable to access previously purchased features due to technical issues that persist beyond the standard resolution time may qualify for a refund for those features.
Account Mismanagement: In cases where users are unable to utilize their subscription due to account management issues, such as unresolved login problems verified through support, refunds may be considered.
It's important for users to review the specific terms of service and reach out to customer support for further clarification concerning their individual situations regarding refunds and eligibility.
Step-by-Step Process to Request Your Viral Post Toolkit Refund Like a Pro
If you purchased through Viral Post Toolkit.com:
Visit julievance.com and scroll to the bottom of the page.
Click on Contact Us in the footer.
Fill out the contact form with the following details:
Your Name
Email Address
Description of Refund Request – mention that your subscription renewed without notice.
Submit the form and wait for a confirmation email.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on Viral Post Toolkit.
Scroll down and select Report a Problem.
Choose Request a Refund and provide a brief explanation – emphasize that the subscription was unused or did not meet your needs.
Follow any additional prompts and submit your request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the Menu (three horizontal lines) in the upper left corner.
Select Subscriptions.
Find and tap on Viral Post Toolkit.
Under Manage Subscription, select Refund.
Provide your reasoning – mention that renewal happened without sufficient prior notice.
Submit your request and await a response.
If you purchased through Roku:
Log into your Roku account on a web browser.
Click on My Account at the top of the page.
Scroll down to find Manage Subscriptions.
Locate Viral Post Toolkit and click Unsubscribe if required.
Email Roku support at support@roku.com or use their Contact Us page:
Subject: Refund Request
Message: State that your subscription was unused and request a refund.
Send the email and wait for a confirmation.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Viral Post Toolkit for Refund
Script
Copy
Subject: Refund Request – Viral Post Toolkit Account [Your Email]
Dear Viral Post Toolkit Team,
I hope this message finds you well.
I am writing to address a billing situation regarding my account. [describe reason]
I would like to request a refund in the amount of [Amount].
If applicable, I have attached documentation supporting my request for your review.
Additionally, I would appreciate confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but not yet processed.
You will receive an update within 3 business days regarding the status of your refund.
Processing
Your refund is currently being reviewed and processed.
This typically takes 5-7 business days. Please check back for updates.
Refunded
Your refund has been completed and the amount has been credited back to your payment method.
You should see the refunded amount in your account within 3-5 business days.
Partially Refunded
A part of your refund request has been approved, resulting in a partial refund.
The remaining balance might be eligible for further review. Check your account for more details.
Completed
Your refund process is complete, and no further action is required.
You have finalized your transaction, and all applicable amounts have been processed.
Cancelled
Your refund request has been cancelled, either by you or due to ineligibility.
Please contact our support team for clarification or to possibly reinstate your request.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Viral Post Toolkit provides essential tools for social media management and content scheduling. Here are some real user scenarios where customers successfully claimed refunds:
A user mistakenly upgraded their subscription plan while trying to modify their existing plan. After realizing the error and reaching out to support, they received a prompt refund for the extra charge, allowing them to reset their plan without hassle.
After subscribing to a monthly plan for only a week, a user found that the features didn’t meet their needs for a specific campaign. They contacted customer support to request a cancellation and a refund for the unused portion of the month. Their request was processed efficiently, and the refund was issued promptly.
A customer experienced a temporary issue with the connectivity of the tool due to a scheduled maintenance window, which impacted their ability to schedule posts. Upon contacting support, they were offered a refund for that billing cycle as a courtesy for the inconvenience, ensuring satisfaction with their experience.
A business owner realized that they no longer required the advanced features of their subscription after a project concluded. They reached out to Viral Post Toolkit to downgrade their plan and requested a pro-rata refund for the unused days remaining in their billing period, which was approved quickly and with transparency.
The Easiest Way to Get a Viral Post Toolkit Refund
If you're frustrated trying to get a refund from Viral Post Toolkit—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently with Viral Post Toolkit is essential to staying informed about your financial transactions. Here’s how you can easily monitor the progress of your refund requests:
Email Notifications: Keep an eye on your inbox for updates from Viral Post Toolkit. You’ll receive detailed email notifications regarding the status of your refund, including when it’s processed and expected timelines.
Account Dashboard: Log into your Viral Post Toolkit account and navigate to the Billing Section of your dashboard. Here, you’ll find a dedicated section for refund requests where you can view the status and any notes pertaining to your refund.
Order History: Check your Order History tab to see the status of past transactions. Each order will display refund statuses, allowing you to track any pending or completed refunds quickly.
In-App Notifications: If you access Viral Post Toolkit via the mobile app, ensure push notifications are enabled. You’ll receive timely updates about your refund directly through the app, making it easy to stay informed on the go.
Refund Progress Tracker: Within your account settings, utilize the Refund Progress Tracker feature, which provides real-time updates on your refunds, including when they’ve been initiated, approved, and completed.
FAQ
While we understand that life can get busy, our refund policy typically does not allow for refunds if the cancellation is not made within the designated time frame. We recommend reviewing our cancellation policy for more details, and please feel free to reach out to our support team if you have any specific concerns.
Refund processing times can vary based on your payment method and banking institution. Typically, you can expect to see the refund reflected in your account within 5 to 10 business days after it has been processed. Please check with your bank for specific details related to your account.
If you see a charge but do not have an active subscription, please check your bank statement for any possible previous subscriptions or purchases. If you still have questions, contact our customer support team with your details for further assistance.
If you're unable to secure a refund directly from Viral Post Toolkit, consider reaching out to their customer service team for further assistance. You may also explore escalating your inquiry within their support system to ensure your request is addressed. Additionally, reviewing your account details may provide further clarity on your options.
If Viral Post Toolkit has declined your refund request, consider reviewing their refund policy for specific guidelines that apply to your situation. You may also want to reach out to customer support again for further clarification or additional options that may be available. Additionally, checking your account details and usage history could provide more context for your request.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)