It's not uncommon for users to only consider billing when an unexpected charge comes to light, especially with auto-renewing subscriptions like Volume+ Pro Premium. This guide is designed to help you navigate the refund process with ease, detailing who is eligible for a refund and providing clear steps to request your money back swiftly. Our goal is to ensure you feel supported and informed as you explore your options.
What You Should Prepare Before Applying For Refund
Order Confirmation Email - Gather the original order confirmation email which includes your purchase details.
Transaction ID - Locate the unique transaction ID associated with your purchase, as this is essential for tracking and processing your refund.
Account Information - Be ready to provide your username or account ID registered on Volume+ Pro Premium, ensuring they can quickly identify your account.
Purchase Date - Keep track of the purchase date to confirm you are within the eligible refund period.
Reason for Refund - Prepare a clear and concise explanation for the refund request, detailing any issues encountered with the service or product.
Payment Method - Note the payment method used, as this may be needed to process your refund back to your account.
Screen Captures or Documentation - Collect any relevant screen captures or documentation that support your refund claim, especially if there's a service issue or billing discrepancy.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
Google Pay
2-4 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Volume+ Pro Premium
At Volume+ Pro Premium, we value our users and strive to provide clarity regarding your rights and potential eligibility for refunds. Our service focuses on enhancing audio experiences through an innovative subscription model that grants access to advanced features and tools. While we aim to deliver exceptional quality, there may be circumstances under which users could explore refund eligibility based on their individual situations.
Users may qualify for a refund under the following scenarios:
Subscription Issues: If a user experiences significant technical difficulties that prevent the use of the service for an extended period, this might lead to eligibility for a refund.
Account Management Requests: In instances where users find discrepancies in their subscription status that lead to confusion about their current billing cycle, potential eligibility for a refund could be considered.
Service Satisfaction: If a user feels that the service does not meet the advertised promises, they may inquire about their eligibility for a potential refund.
Trial Period Considerations: Users who have engaged in a trial period and decide not to continue post-trial might request clarification on eligibility for refunds if they did not transition into a paid subscription as expected.
We encourage users to reach out with any questions or clarifications regarding their accounts or billing to determine the best course of action based on their specific situations. At Volume+ Pro Premium, we aim to maintain transparency while supporting our users' needs.
Step-by-Step Process to Request Your Volume+ Pro Premium Refund Like a Pro
Scroll to the bottom of the homepage and click on the ‘Contact Us’ link.
Fill out the contact form with your account details.
Include your full name and the email associated with your account.
Specify that you want to request a refund for your Volume+ Pro Premium membership.
Mention that the subscription renewed without notice if applicable.
Highlight that the account was unused during the billing period.
Submit the form and wait for a confirmation email regarding your refund request.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top.
Tap on Subscriptions.
Select your Volume+ Pro Premium subscription from the list.
Tap on Cancel Subscription if it's still active.
Go to the App Store, scroll to the bottom, and click on your profile icon.
Tap on Purchased and find the Volume+ Pro Premium purchase.
Scroll down and tap on Report a Problem.
Choose Request a Refund and follow the prompts.
Mention that the subscription renewed unexpectedly or the account was unused.
Submit your refund request and wait for an email confirmation.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines) in the upper-left corner.
Select Subscriptions.
Find and tap on Volume+ Pro Premium.
Tap on Manage and then select Cancel Subscription.
Open the Play Store app again and tap on your profile icon.
Select Payments & subscriptions, then tap on Budget & history.
Find the Volume+ Pro Premium charge and tap on it.
Select Request a refund and follow the prompts.
Emphasize that the subscription renewed without prior notification.
State that the account was not used during the billing period.
Submit your refund request and check your email for confirmation.
If you purchased through Roku:
Go to the Roku website and sign into your account.
Select Manage Account from the menu.
Click on Subscriptions and locate Volume+ Pro Premium.
Select Cancel Subscription.
Go to the Roku Support page and log in.
Click on Contact Us, then choose Email.
Draft an email including your account details.
Request a refund for the recent billing period.
Mention that the subscription renewed without notice.
Highlight the fact that the account was unused.
Send the email and await a response regarding your request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Volume+ Pro Premium for Refund
Script
Copy
Subject: Refund Request – Volume+ Pro Premium Account [Your Email]
Dear Volume+ Pro Premium Team,
I hope this message finds you well.
I am writing to address a billing situation. [describe reason]
I would like to request a refund of [Amount].
I have attached relevant documentation for your reference.
Could you please confirm receipt of this request and provide an update within 3-5 business days?
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received by Volume+ Pro Premium and is awaiting processing.
You will receive an update once the refund is reviewed, usually within 3-5 business days.
Processing
Your refund is currently being processed by our system.
Please allow up to 7 business days for processing. You will be notified upon completion.
Refunded
The refund has been successfully issued to your original payment method.
Expect to see the funds in your account within 3-5 business days, depending on your bank.
Partially Refunded
A portion of your order has been refunded.
You will receive an email detailing the amount refunded and what remains for your subscription.
Completed
The refund process has been finalized and all necessary updates have been made.
You can now see updated subscription status and any new billing cycles.
Canceled
Your refund request has been canceled, either by you or due to a policy violation.
Please check your email for details on why the cancellation occurred, and options available to you.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Volume+ Pro Premium provides a suite of advanced audio editing tools and services. Below are scenarios where users have successfully claimed refunds due to specific circumstances during their interactions with the platform.
Subscription Upgrade Confusion: A user intended to upgrade their subscription from Basic to Pro but accidentally selected the family plan, resulting in an unexpected charge. They contacted customer support, explained the mix-up, and quickly received a refund for the difference in price, allowing them to switch to their intended plan.
Account Inactivity: A long-time user realized they had forgotten to cancel their subscription as they were not actively using the service for several months. After reaching out to Volume+ Pro Premium for clarification and expressing their situation, the support team facilitated a refund for the unused months, helping the user adjust their account more appropriately.
Temporary Service Interruption: During a scheduled maintenance period, a user found themselves unable to access the features necessary for a project deadline. After submitting a support request detailing their experience, they were granted a refund for that month's subscription, acknowledging their inconvenience while ensuring they could return to their work smoothly.
Billing Clarity Request: A user received an unexpected billing notice for an additional feature they believed they had opted out of. By contacting support and verifying their account choices, the team clarified the billing issue and promptly issued a refund for that month’s charge, empowering the user to regain clearer control over their subscription features.
The Easiest Way to Get a Volume+ Pro Premium Refund
If you're frustrated trying to get a refund from Volume+ Pro Premium—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently on Volume+ Pro Premium is essential for ensuring a smooth experience. With specialized tools and notifications, you can easily stay updated on your refund progress. Here’s how to do it:
Check Your Email Updates: Volume+ Pro Premium sends automatic email notifications regarding the status of your refund. Keep an eye on your inbox for updates, which will indicate when your refund has been processed or if additional information is needed.
Utilize the Mobile App: If you’re using the Volume+ Pro Premium mobile app, you can quickly check your refund status by navigating to the 'Orders' section. Here, you will find the most recent updates and details regarding your refunds.
Access Your Dashboard: Log into your Volume+ Pro Premium account and visit the 'Account Dashboard.' Here, you can view all transactions, including refund statuses, in one convenient place. Look for any changes in the order history that indicate refund progression.
Order History Section: The 'Order History' section of your account will provide comprehensive details about each transaction, including timestamps for when your refund request was submitted and processed.
Billing Section Insights: Navigate to the 'Billing' section where you can find specific notes on your refund. This area often includes information about the method of refund (credit to your original payment method, store credit, etc.) and expected timelines for completion.
Live Chat for Support: If you have specific questions or need more immediate updates about your refund, use the live chat feature available on the Volume+ Pro Premium website. This tool connects you directly with customer service representatives who can provide real-time information about your refund status.
FAQ
If you forget to cancel your Volume+ Pro Premium subscription on time, we typically cannot issue refunds for the subscription period already charged. However, we encourage you to reach out to our support team for assistance, as they may be able to help you with your specific situation.
Refund processing times can vary depending on your financial institution, but typically you can expect to see the funds credited back to your account within 5 to 10 business days after the refund is initiated. Once processed, you should receive a confirmation email detailing the transaction.
If you see a charge but do not have an active subscription with Volume+ Pro Premium, please first check your account settings and payment history for any subscriptions you might have overlooked. If everything seems correct, reach out to our support team via the contact form on our website with details of the charge for further assistance.
If you are unable to secure a refund directly from Volume+ Pro Premium, consider reaching out to their customer service team again for further assistance. You may also want to explore escalating your issue within their support system to ensure it receives additional attention. Additionally, reviewing your account details or recent transactions may provide helpful context for your inquiry.
If Volume+ Pro Premium refuses to issue a refund, you may want to carefully review their refund policy to ensure all conditions are met. Additionally, consider reaching out to their support team once more for further clarification or assistance. Also, verifying your account details may help identify any discrepancies that could influence the refund process.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)