Most users only consider billing matters when an unexpected charge appears, such as an automatic subscription renewal. To help you navigate this process, this guide provides a clear overview of how refunds from Walksource, Inc. work, including eligibility criteria and the steps needed to request your money back. We aim to ensure a smooth experience as you seek resolution, empowering you with the information you need to address any concerns efficiently.
What You Should Prepare Before Applying For Refund
Account Information: Your Walksource account email and any associated login credentials.
Transaction ID: The unique ID associated with the purchase you wish to refund, which can be found in your order confirmation email.
Order Details: Include specifics about the order, such as purchase date and items/services purchased.
Proof of Purchase: A copy of your receipt or invoice, which is typically sent to your email after the transaction.
Reason for Refund: A clear explanation of why you are requesting a refund, including any relevant circumstances.
Communication History: Any previous correspondence with Walksource customer support regarding the issue, if applicable.
Cancellation Confirmation: If you've canceled a subscription or service, provide the confirmation email or details of that cancellation.
Payment Method Information: Details about how you paid (credit card, PayPal, etc.), and last four digits of your payment method.
Product/Sku Information: If applicable, provide the SKU or product name for tangible items being returned.
Shipping Details: For physical products, be ready to include return shipping tracking information if required.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 business days
PayPal
1-3 business days
Bank Transfer
5-7 business days
Gift Card
Up to 10 business days
Apple Pay
1-3 business days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Walksource, Inc.
At Walksource, Inc., users have specific rights regarding eligibility for refunds based on the services utilized through Roomstorm.com. Walksource, Inc. primarily offers digital solutions for room bookings and related services. Refund eligibility may depend on various factors related to booking circumstances and specific user interactions with the platform.
Here are situations where users may qualify for a refund:
Booking Cancellations: Users who cancel a room booking within the specified cancellation policy time frame may be eligible for a refund. It is important to review the specific cancellation terms associated with the booking.
Service Disruptions: If there are significant disruptions in service delivery that prevent users from accessing their booked accommodation or services, they might qualify for a refund.
Incorrect Bookings: Users who receive confirmation of an incorrect booking (e.g., wrong dates, room type) that does not match their request may be eligible for a reimbursement.
Quality Issues: If the accommodation does not meet the agreed-upon service standards, as per the booking description, users may have grounds for a refund request.
Technical Errors: Users who encounter technical issues during the booking process that adversely affect their ability to secure a reservation may discuss eligibility for a refund based on these circumstances.
Users are encouraged to consult the specific refund policies provided at the time of booking and to reach out to Walksource, Inc. for personalized assistance regarding their individual situation.
Step-by-Step Process to Request Your Walksource, Inc. Refund Like a Pro
Scroll down to the bottom of the page and click on the "Contact Us" link.
Select the "Refund Request" option in the contact form.
Fill in the required information, including your account details and the reason for your refund request.
Mention that the subscription renewed without notice.
Emphasize that the account was unused during the billing period.
Submit the form and wait for a confirmation email.
Check your email for further instructions?
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find your Roomstorm subscription in the list and tap on it.
Look for the "Report a Problem" link.
Choose the reason for your refund request.
Mention that the subscription renewed without notice.
State that the account was unused during the billing period.
Submit your request.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three lines) at the top left.
Select Subscriptions.
Find and select your Roomstorm subscription.
Tap on Report a problem.
Choose a reason for your refund request.
Mention that the subscription renewed without notice.
Emphasize that the account was unused during the billing period.
Submit the request for your refund.
If you purchased through Roku:
From the Roku home screen, select Streaming Channels.
Scroll down and select My Channels.
Choose your Roomstorm app.
Press the Star (*) button on your remote to open options.
Select Manage Subscription.
Click on Request a Refund.
In your message, specify the reason for the refund.
Explain that the subscription renewed without notice.
Indicate that the account was unused during the billing cycle.
Submit your refund request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Walksource, Inc. for Refund
Script
Copy
Subject: Refund Request – Walksource, Inc. Account [Your Email]
Dear Walksource, Inc. Team,
I am writing to request a refund for the amount of [Amount] related to my account. The billing situation is as follows: [describe reason].
I have attached relevant documentation to support my request if applicable.
I would appreciate confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but not yet processed.
Your request is in queue to be reviewed within the next 1-3 business days.
Processing
Your refund is currently being processed.
Allow 3-5 business days for the process to complete. You will receive an update once it is finalized.
Refunded
The full amount of your purchase has been successfully refunded.
You can expect to see the refund reflected in your account within 5-7 business days.
Partially Refunded
A portion of your order has been refunded.
Check your account for the refunded amount; the remaining balance is still valid for use.
Completed
Your refund process is complete.
All transactions related to your refund are finalized, and you should see the funds back in your account.
Canceled
Your refund request has been canceled.
You will need to submit a new request if you still wish to receive a refund.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Walksource, Inc., users often manage their subscriptions and services to better fit their changing needs. Here are some scenarios illustrating how customers successfully claimed refunds while navigating their account options:
Subscription Downgrade: A customer decided to downgrade their subscription to a lower tier after realizing the higher tier services were not required for their needs. After completing the downgrade, they noticed a billing error where the higher rate was still charged. The customer contacted support, explained the situation, and received a prompt refund for the difference.
Accidental Purchase: A user accidentally purchased an additional service plan meant for a staff member. Upon realizing the mistake, they reached out to Walksource, Inc. within the return policy window. Support quickly processed their request and issued a refund for the extra service, allowing the user to maintain only the needed subscription.
Service Interruption: A customer experienced a temporary service interruption due to maintenance. After the issue was resolved, they submitted a request for a credit towards their next billing cycle, citing the inconvenience caused. Walksource, Inc. reviewed the case and granted a refund, ensuring customer satisfaction and continued loyalty.
Billing Clarity: A user was uncertain about a charge after receiving an email about a subscription renewal. They reached out to the customer support team for clarification on their account status. After confirming the details, the team found that the user had been overcharged in error, which was corrected with a refund issued to the user's original payment method.
The Easiest Way to Get a Walksource, Inc. Refund
If you're frustrated trying to get a refund from Walksource, Inc.—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently with Walksource, Inc. is crucial to staying updated on your transaction. Here are some tailored tips to help you navigate the process:
Check Your Email: Once you initiate a refund request, Walksource, Inc. sends an email confirmation outlining the refund process. Look for a subject line that includes "Refund Request Confirmation" to ensure you have the correct correspondence.
Utilize the Mobile App: If you use the Walksource mobile app, navigate to the 'Transactions' tab, where you can find real-time updates on your refund status directly from your device.
Visit Your Account Dashboard: Log into your Walksource account and go to the 'Order History' section. Here, you will find detailed information about your refund, including the reason for the refund and any updates from our support team.
Billing Section Insights: You can also track your refund status in the 'Billing' section of your account. It will display all pending and completed refunds, along with estimated processing times.
In-App Notifications: Enable push notifications for the Walksource app to receive immediate alerts about any changes to your refund status, ensuring you won't miss an important update.
Support Ticket Updates: If you need further assistance, creating a support ticket will allow you to receive updates on your refund status directly from our customer service team.
FAQ
Unfortunately, if you forget to cancel your reservation within the stipulated time frame, it may result in a forfeiture of the payment made. We recommend reviewing the cancellation policy at the time of booking, as it outlines the specific terms for refunds. If you have any further questions or need assistance, please feel free to reach out to our support team.
Refunds from Walksource, Inc. typically take between 5 to 10 business days to process, depending on your bank's policies. Once processed, the refund should appear in your account shortly thereafter. If you have any concerns about the timeline, feel free to reach out to our customer service for assistance.
If you notice a charge but don't have an active subscription, please check if you might have a previous subscription that is still active or if any family or friends used your account. To resolve the issue, contact Walksource, Inc. customer support with your account details for further assistance.
If you're unable to receive a refund directly from Walksource, Inc., consider reaching out to their customer service again for further assistance. You can also explore escalating your inquiry within their support system to ensure your concerns are addressed. Additionally, reviewing your account details may provide further insights into your situation.
If Walksource, Inc. declines to issue a refund, it’s recommended to review their refund policy to ensure all criteria were met. You may also consider reaching out to their customer support for clarifications or additional assistance. Checking your account details for any missed information related to the refund process could also be helpful.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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