Navigating billing can often feel like an afterthought until an unexpected charge catches you off guard, such as an automatic subscription renewal. This guide is designed to help you understand how refunds work with Walleye Now, including who is eligible and the straightforward steps to request your money back efficiently. Our goal is to provide you with the clarity you need to address your billing concerns quickly and easily.
What You Should Prepare Before Applying For Refund
Order Confirmation Email - Locate the email received after your purchase, which includes details of your order and confirmation number.
Transaction ID - Gather the unique transaction ID from your order history, necessary for tracking your purchase.
Account Information - Ensure you have your Walleye Now account login credentials, as you may need to verify your identity.
Proof of Purchase - Be able to provide a screenshot or uploaded image of your receipt from Walleye Now showing the transaction date and amount.
Reason for Refund - Prepare a clear and concise explanation for why you are requesting a refund, as this will be required in your submission.
Return Shipping Tracking Number - If applicable, acquire the tracking number for any items returned as part of the refund process.
Contact Information - Make sure your current email address and phone number associated with your account are available in case of communication from Walleye Now.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
2-4 working days
Gift Card
1-2 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Walleye Now
Walleye Now provides users with a subscription-based service that offers exclusive fishing information, tips, and updates tailored for anglers. Understanding the eligibility for refunds within this context is essential for users to manage their accounts effectively. Refund scenarios may arise due to specific circumstances related to account management and service access.
Individuals may qualify for a refund under the following situations:
Service Unavailability: If users experience significant downtime or loss of access to the service due to technical difficulties that are not resolved in a timely manner, they may be eligible for a refund for the affected period.
Subscription Cancellation: Users who have canceled their subscription prior to the renewal period may have eligibility for a refund for any billing that occurs after the cancellation, based on account settings and the timing of the cancellation.
Incorrect Billing Amount: If a user encounters an unexpected discrepancy in the billed amount compared to their subscription agreement or promotional offer, this situation may qualify them for a refund upon review.
Promotional Offers: If users signed up under a promotional offer but did not receive the anticipated benefits or discounts within the agreed timeframe, they might be eligible for a refund based on the details of the promotion.
For any questions about specific situations or to confirm eligibility for a refund, users are encouraged to consult Walleye Now's customer support for further assistance and clarification.
Step-by-Step Process to Request Your Walleye Now Refund Like a Pro
Find your Walleye Now subscription and click on it.
Select Cancel Subscription if you want to stop future charges.
To request a refund, scroll to the bottom of the page and look for Support.
Follow the link to Contact Us for refund inquiries.
When contacting support, mention that the subscription was unwanted or renewed automatically.
Complete your request as per their instructions.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Walleye Now for Refund
Script
Copy
Subject: Refund Request – Walleye Now Account [Your Email]
Dear Walleye Now Support Team,
I hope this message finds you well.
I would like to bring to your attention the following billing situation: [describe reason]
Accordingly, I would like to request a refund of [Amount]. I have attached relevant documentation for your review, if applicable.
Please confirm the receipt of this request and the initiation of the refund process within 3-5 business days.
Thank you for your assistance.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been initiated but is awaiting approval.
Your refund is in queue. It generally takes 1-3 business days to process.
Processing
The refund is currently being processed and will be issued soon.
Your refund is actively being worked on. Expect it within 3-5 business days.
Partially Refunded
A portion of your order has been refunded.
You will receive a partial amount back to your account, and the rest of your order is still active.
Refunded
The refund has been processed and paid back to your original payment method.
Your funds should reflect in your account within 3-7 business days, depending on your bank.
Completed
The refund process has been finalized.
Your refund is successfully processed. No further action is needed from your side.
Canceled
The refund request has been canceled, typically due to customer or merchant action.
If you did not request this cancellation, please contact customer support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Walleye Now, users occasionally seek refunds due to various account management situations related to their subscription services. Here are a few scenarios illustrating how customers successfully claimed refunds:
Seasonal Subscription Adjustments: A user decided to switch from a monthly to a quarterly subscription to save on overall costs. After adjusting their plan, they noticed an extra charge for the month following their decision. The customer reached out to Walleye Now's support team, who promptly refunded the additional month’s charge after confirming the change in subscription.
Account Downtime: A subscriber experienced service interruptions during a peak fishing season, affecting their ability to access essential features. After reporting the issue, Walleye Now's customer service verified the downtime and issued a refund for the affected period, ensuring the user felt valued and supported.
Trial Period Overlap: A user initially signed up for a free trial of Walleye Now’s premium features but later realized they had signed up for two trials unintentionally. Upon contacting support, they clarified their account status and successfully received a refund for one of the trials, ensuring they were only billed for the services they intended to use.
Accidental Activation of a Premium Feature: After mistakenly activating an add-on premium feature that was not needed, a user contacted Walleye Now’s support for assistance. The team reviewed the account activity and granted a refund for the add-on charge, helping the user revert to their desired plan seamlessly.
The Easiest Way to Get a Walleye Now Refund
If you're frustrated trying to get a refund from Walleye Now—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Walleye Now is straightforward and designed to keep you informed throughout the process. Here are some efficient ways to check on your refund status:
Check Your Email: Walleye Now sends automatic email updates regarding your refund status. Look for emails with subject lines that include "Refund Processing" or "Refund Completed" to stay in the loop.
Use the Mobile App: If you're using the Walleye Now mobile app, you can easily check your refund status in the order history section. Simply log in and click on your recent orders to view detailed information about any refunds.
Visit Your Account Dashboard: Log into the Walleye Now website and navigate to your account dashboard. In the "Order History" section, you can find the status of your refunds alongside each order, including processing times and completed statuses.
Monitor the Billing Section: For a detailed overview, head to the "Billing" section under your account settings. Here, Walleye Now provides a comprehensive list of all transactions, including any pending or completed refunds.
Refund Progress Indicators: Walleye Now offers specific indicators within your account dashboard that show the stages of your refund—be it "Initiated," "In Process," or "Refunded." This gives you a clear understanding of where your refund stands.
Customer Support Option: If you're unsure or need more clarification, you can also reach out to Walleye Now's customer support through the help section on the website or the app. They can provide real-time updates on your refund status.
FAQ
At Walleye Now, we understand that life can get busy and cancellations might slip your mind. Unfortunately, if the cancellation period has passed, we are unable to issue refunds. We encourage users to familiarize themselves with our cancellation policy to avoid any potential oversights in the future.
Refunds at Walleye Now typically take between 5 to 7 business days to process, depending on your bank's policies. Once the refund is initiated on our end, you should see the amount reflected in your account during that time. Please allow for potential delays that may occur during busy periods.
If you see a charge from Walleye Now but don't have an active subscription, please first check your account status by logging into your Walleye Now account. If you still have questions or need assistance, contact our customer support team for clarification and to resolve the issue.
If you're unable to obtain a refund directly from Walleye Now, you may consider contacting customer service again for further assistance. Alternatively, you could explore escalating your inquiry within their support system to ensure it receives the needed attention. Additionally, reviewing your account details might provide clarity on the situation.
If Walleye Now has refused to issue a refund, you may want to carefully review their refund policy for further guidance. Additionally, consider reaching out to their customer support again for clarification or to see if there are alternative resolutions. Checking your account details and any relevant transaction history can also provide insight.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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