Many users often overlook the details of billing until an unexpected charge catches them off guard, such as an automatic renewal of a subscription. This guide is designed to walk you through the process of obtaining a refund for Walmart gift cards, ensuring you understand who is eligible and the straightforward steps to request your money back efficiently. Our goal is to empower you with the knowledge you need to resolve any issues quickly and confidently.
What You Should Prepare Before Applying For Refund
Original Walmart Gift Card Number: Have the 16-digit code from the gift card readily available.
Transaction ID: Locate any transaction ID associated with the purchase of the gift card, if available.
Proof of Purchase: Gather any receipts or email confirmations related to the gift card purchase.
Account Information: Ensure you have access to your Walmart account, including the email address and password used during the purchase.
Contact Information: Be prepared to provide your current contact details for follow-up regarding your refund request.
Details on the Reason for Refund: Clearly outline the reason for seeking a refund, whether due to price changes, service issues, or other concerns.
Any Additional Documentation: If applicable, collect any emails or correspondence with Walmart regarding the issue with the gift card.
Refund Amount: State the amount you are requesting to be refunded from the gift card.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
3-5 working days
Walmart Pay
3-5 working days
Cash
In-store only, immediate
What are my Rights? Am I eligible for a Refund from Walmart gift card
Walmart gift cards offer users the flexibility to make purchases across various products and services available at Walmart stores and online. Users may have questions regarding eligibility for refunds or exchanges related to their gift card usage. Understanding the scenarios where refund eligibility may apply can help users manage their accounts more effectively.
The following situations specifically related to Walmart gift cards may qualify for refunds:
Cancelled or Unused Services: If a user purchases a service or a product using a Walmart gift card and later cancels that service or does not use the product, they may be eligible for a refund based on Walmart's specific policies regarding the particular offer.
Returned Merchandise: If a user made a purchase with a Walmart gift card and subsequently returns the merchandise in accordance with Walmart’s return policy, the value of the returned item may be credited back to the original gift card used for the transaction.
Lost or Stolen Gift Cards: If a Walmart gift card is lost or stolen, it's important for users to report this promptly. Walmart has specific procedures in place that may allow users to recover the remaining balance on their gift card under certain conditions.
Refunds for Failed Transactions: If a transaction fails to process correctly at checkout and the amount was deducted from the gift card, users may want to inquire about the appropriate steps for resolution, which can sometimes include account credit options depending on the circumstances.
It is advisable for users to familiarize themselves with Walmart’s detailed policies regarding gift cards, as these can provide additional context for determining eligibility in specific situations.
Step-by-Step Process to Request Your Walmart gift card Refund Like a Pro
Navigate to your account settings by clicking on your profile icon.
Select ‘Purchase History’ to view your recent transactions.
Identify the transaction related to your Walmart gift card purchase.
Click on the option to ‘Request Refund’ next to the specific transaction.
In the message box, emphasize that the card was unused or that the purchase was made without intent to utilize it.
Provide any necessary details, such as the date of purchase and the order confirmation number.
Submit your refund request and wait for a confirmation email.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top, then select ‘Subscriptions’.
Locate the subscription associated with your Walmart gift card purchase.
Tap on the subscription, then select ‘Cancel Subscription’ to stop future billing.
Select ‘Report a Problem’ at the bottom of the subscription details.
Choose ‘I want to request a refund’ and fill out the form, mentioning that the subscription renewed without notice.
Submit the request and wait for Apple to process it.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the menu icon (three horizontal lines) and go to ‘Subscriptions’.
Find and tap on the subscription related to your Walmart gift card.
Tap ‘Cancel Subscription’ to prevent future charges.
Go back to the Google Play Store menu and select ‘Account’.
Choose ‘Purchase History’, find the specific transaction, and select it.
Click ‘Report a problem’ and state that the card was not used or mention any issues with the service provided.
Follow any additional prompts and submit your request.
If you purchased through Roku:
Go to your Roku device and access the Home screen.
Select Settings, then choose ‘Account’ and go to ‘Manage Account’.
Find the subscription for the Walmart gift card you want to refund.
Cancel the subscription to stop further charges.
Visit the Roku website and log into your account.
Locate the transaction you wish to refund in your purchase history.
Click on ‘Customer Support’ and look for the option to submit a refund request.
Mention that the account was unused or that the purchase occurred without your intent.
Submit your request for review.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Walmart gift card for Refund
Script
Copy
Subject: Refund Request – Walmart gift card Account [Your Email]
Dear Walmart Gift Card Support,
I hope this message finds you well.
I am writing to formally request a refund for my Walmart gift card account. The details of my request are as follows:
[describe reason]
I would like to request a refund in the amount of [Amount].
Should any documentation be required to support my request, I have attached it for your review.
I kindly ask for confirmation of my refund request within 3-5 business days.
Thank you for your attention to this matter. Should you need to reach me, my phone number is [Your Phone Number].
Best regards, [Your Name]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is yet to be processed.
You will receive an update once the status changes, typically within 3-5 business days.
Processing
Your refund is currently being processed by our system.
This indicates that your refund is in progress and may take up to 7 business days to complete.
Refunded
Your refund has been successfully processed and funds returned.
You should see the refunded amount back on your gift card balance shortly.
Partially Refunded
Only a portion of your original amount has been refunded.
You will see the partial amount credited back to your gift card.
Completed
The refund process is fully completed.
You can now use your refund amount on your gift card for future purchases.
Canceled
Your refund request has been canceled.
Please contact customer service if you believe this was an error.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Walmart gift cards provide a versatile payment option for various products and services, helping users manage their shopping experiences effectively. Below are some scenarios where users have successfully claimed refunds for their gift cards across different situations.
Accidental Purchase: A customer purchased a $100 Walmart gift card online but realized shortly after that they had intended to buy a $50 card instead. They contacted customer support, explained the situation, and received a refund for the difference, which was promptly processed back to their account.
Expired Card: A user noticed that their Walmart gift card had expired before they had a chance to use it. They reached out to Walmart's customer service and, after verifying the purchase, were able to reclaim the funds on the card, receiving a new gift card with the original balance.
Gift Card Not Received: A customer sent a Walmart gift card as a gift but the recipient never received it due to mailing issues. After filing a claim with support, the customer was able to provide proof of purchase and subsequently received a replacement card with the same balance, ensuring the gift could still be enjoyed.
Card Balance Inquiry: A consumer had trouble using their Walmart gift card at checkout due to a misunderstanding of the balance. After inquiring with customer service, they learned that some funds were frozen for order processing. They successfully received a refund for that transaction after confirming it was not completed, allowing them to use the card balance later.
The Easiest Way to Get a Walmart gift card Refund
If you're frustrated trying to get a refund from Walmart gift card—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status for a Walmart gift card can be straightforward when you know where to look and what to expect. Here are some specific tips to help you efficiently keep tabs on your refund process.
Check Your Email: Walmart typically sends email updates regarding your refund status. Keep an eye out for emails from Walmart indicating the progress of your refund, including confirmations of transactions and any changes in status.
Use the Walmart App: If you have the Walmart app, you can easily track your refund in the app. Go to the 'Account' section, select 'Order History,' and look for the specific order associated with your gift card refund for real-time updates.
Visit Your Account Dashboard: Log in to your Walmart account on the official website. Under 'Account Settings,' navigate to 'Order History' to find details related to your refund, including the date it was initiated and any processing time mentioned.
Billing Section Insights: In the billing section of your account, you can see your transactions and any refund requests. This lets you confirm whether your refund has been processed and the amount credited back to your gift card.
Monitor Refund Progress: Walmart provides specific information about refund progress, including whether it’s processing, completed, or if there were any issues. Make sure to read any updates carefully for relevant details about your gift card refund.
Contact Customer Service: If you don't see any updates or have concerns, don’t hesitate to reach out to Walmart customer support. They can provide direct assistance and clarify the status of your refund.<\/li>
FAQ
Walmart gift cards are generally non-refundable, and once a purchase is made, it cannot be reversed. If you forgot to cancel your subscription or service in time, you may need to contact the retailer directly to discuss any available options. Each situation may vary, so it's best to reach out for assistance.
Refunds for purchases made with a Walmart gift card typically take 3 to 5 business days to process. However, the timeline can vary depending on your bank and specific circumstances involved in the transaction. It's always a good idea to keep an eye on your account for updates.
If you see a charge for a Walmart gift card but do not have an active subscription, first check your account for any recent purchases. If you still believe the charge is in error, contact Walmart customer service with your transaction details for further assistance and potential resolution.
If you're unable to obtain a refund directly from your Walmart gift card, consider reaching out to Walmart's customer service again for further assistance. You may also want to escalate your inquiry within their support system for additional guidance. Additionally, reviewing your account details and transaction history could provide helpful context for your situation.
If your refund request for a Walmart gift card is not processed, consider reviewing Walmart's refund policy to understand the terms and conditions. Alternatively, you may want to reach out to Walmart customer support again for clarification or assistance. Additionally, checking your account details and transaction history might provide further insights into the situation.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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