Billing matters often slip our minds until an unexpected charge catches us off guard, perhaps from an automatic subscription renewal. This guide is designed to help you navigate the refund process at We Are Righteous, ensuring you understand who is eligible for a refund and the steps needed to request your money back efficiently. Our goal is to provide you with clear, step-by-step instructions to make this process as smooth as possible.
What You Should Prepare Before Applying For Refund
Order Number: Ensure you have your specific order number from your purchase on We Are Righteous.
Transaction ID: Locate your unique transaction ID provided at the time of purchase.
Email Confirmation: Keep a copy of the email confirmation that contains your order details.
Account Information: Be ready to provide your We Are Righteous account email associated with the purchase.
Reason for Refund: Prepare a clear explanation of why you are requesting the refund, referencing the product or service.
Proof of Payment: Have your payment method details ready, such as a screenshot of the payment confirmation or bank statement.
Product Return: If applicable, ensure the product is in its original condition and you're prepared to follow return shipping instructions, if required.
Customer Support Communication: If you have previously been in contact with customer support, include any case numbers or email correspondence.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from We Are Righteous
At We Are Righteous, we prioritize user satisfaction and transparency in our services. Users have certain rights when it comes to their account and billing situations, which may influence their eligibility for a refund. The following situations may qualify for a refund depending on individual circumstances:
Service Quality Issues: If a user experiences a problem with the quality or delivery of a service, such as an event or class being significantly different from what was advertised, they may inquire about a potential refund.
Technical Difficulties: Users who face persistent technical issues that prevent them from accessing the content or services they subscribed to may be eligible for a refund based on the nature and duration of the issues.
Account Management Clarifications: If there were misunderstandings regarding subscription terms or pricing that affected a user's experience, this could influence the potential for a refund.
Subscription Cancellations: Users can check their eligibility for a refund if they have halted their subscription as part of account management, provided the request is made within the specified timeframe as outlined in our policies.
Promotional Offers and Discounts: In cases where a user did not receive a promotional discount or offer that they should have qualified for, they may be inquiring about a refund of the difference.
We encourage users to review their account status and the specifics of their situation for clarity on eligibility. Our support team is available to assist with any inquiries regarding these matters.
Step-by-Step Process to Request Your We Are Righteous Refund Like a Pro
Log in to your Roku account and select Recent Purchases.
Locate the We Are Righteous transaction and click on it.
Select Request a Refund.
When completing the form, point out that the account was unused for an enhanced likelihood of approval.
Submit the refund request and check back for updates via email.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to We Are Righteous for Refund
Script
Copy
Subject: Refund Request – We Are Righteous Account [Your Email]
Dear We Are Righteous Team,
I hope this message finds you well.
My name is [Your Name], and I am writing to request a refund due to [describe reason]. The amount I would like to request is [Amount].
If applicable, I have attached documentation to support my request.
I would appreciate your confirmation regarding this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting approval.
You will be notified within 3-5 business days about the approval status.
Processing
Your refund is currently being processed by our team.
This may take up to 7 business days as the refund is confirmed.
Refunded
The refund has been successfully processed back to your original payment method.
You should see the funds returned within 5-10 business days depending on your bank.
Partially Refunded
A portion of your total has been refunded.
Please check your email for details on the refunded amount.
Completed
Your refund process is complete.
No further action is required from you.
Your refund request has been canceled due to missing information or time limits.
You may need to submit a new refund request if eligible.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At We Are Righteous, our users occasionally find themselves needing to claim refunds due to specific situations that arise during their interactions with our services. Below are some realistic scenarios where users successfully navigated the refund process.
Subscription Change: A user decided to downgrade their subscription plan but accidentally selected a more expensive option during the process. Upon realizing the mistake shortly after, they reached out to customer support. We Are Righteous promptly reviewed the situation and issued a refund for the difference in plan cost.
Service Interruption: A long-term user experienced a temporary outage of our digital platform during a crucial time. Once the issue was resolved, they contacted our support team to express their concern. After reviewing the situation, We Are Righteous offered a partial refund for that month’s subscription as a gesture of goodwill.
Account Management Inquiry: A customer wanted to re-evaluate their subscription and paused it, thinking they could reactivate it later. They misunderstood the timeline for the reactivation, leading to an unintentional charge for a new billing cycle. After explaining the situation, We Are Righteous issued a full refund for that charge.
Misunderstanding on Upgrade Eligibility: A user upgraded to a premium service but later found it didn’t meet their expectations. After brief discussions about their eligibility for trial periods, they decided to revert to their original subscription. We Are Righteous facilitated this change and processed a refund for the premium charge within a few days.
The Easiest Way to Get a We Are Righteous Refund
If you're frustrated trying to get a refund from We Are Righteous—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with We Are Righteous is straightforward and designed to keep you informed at every step of the process. Here’s how to efficiently track your refund status:
Check Your Email Updates: After requesting a refund, keep an eye on your inbox for emails from We Are Righteous. These emails include updates on your refund status and details on any actions required from your side.
Utilize the Mobile App: If you have the We Are Righteous mobile app, you can conveniently track your refund in real-time. Navigate to the order details section for immediate updates regarding your refund progress.
Order History Access: Log into your We Are Righteous account dashboard and visit the 'Order History' section. Here you can find a comprehensive view of your past orders along with the refund status indicated next to each relevant transaction.
Billing Section Overview: Within your account settings, the 'Billing' section provides an overview of all financial transactions including refunds. This specific section is updated regularly, offering the latest information regarding your refund requests.
Real-time Notifications: Enable notifications for your We Are Righteous account to receive immediate alerts on any changes to your refund status. This ensures you never miss an important update.
FAQ
If you forget to cancel your subscription on time, we understand that circumstances can arise. However, our policy generally does not allow for refunds in such cases. We encourage you to review your subscription details and feel free to reach out to our support team for assistance.
Refund processing times can vary depending on the payment method used and the financial institution involved. Typically, you can expect the refund to appear in your account within 5 to 10 business days after it has been processed. For the most accurate information, please check with your bank or payment provider.
If you see a charge but do not have an active subscription, please first check your account to ensure there are no active plans or products associated with it. If you still believe the charge is incorrect, contact our customer support team directly with the details of the transaction, and they will assist you in resolving the issue.
If you are unable to obtain a refund directly from We Are Righteous, consider reaching out to their customer service team again for further clarification or assistance. You can also explore escalating your inquiry through their support channels, ensuring that you provide all relevant details about your request. Additionally, reviewing your account details and order history may help facilitate a resolution.
If We Are Righteous refuses to issue a refund, you may want to review their refund policy for further clarification on the terms and conditions. It might also be helpful to reach out to their customer support again, providing any relevant details or documentation regarding your request. Additionally, ensure that your account details are correct and up to date, as this can sometimes impact the refund process.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.png)
Comments (0)