It’s common for users to only pay attention to their billing when an unexpected charge catches them off guard, such as an automatic subscription renewal. This guide is designed to walk you through how refunds work for the We're Not Stumped Podcast, including eligibility criteria and the steps necessary to request your money back quickly. Our aim is to provide you with a clear and efficient process to ensure your experience is as smooth as possible.
What You Should Prepare Before Applying For Refund
Account Information: Your registered email address associated with the We're Not Stumped Podcast account.
Transaction ID: Provide the specific transaction ID from your purchase or subscription for reference.
Details of the Service: Specify whether you are requesting a refund for a podcast episode, subscription plan, or merchandise.
Date of Purchase: Include the date when you made the purchase or subscription.
Reason for Refund: A clear explanation for why you are requesting the refund, including any issues encountered with the content or service.
Proof of Payment: A screenshot or copy of your payment confirmation email or receipt detailing the transaction.
Supporting Documentation: Any relevant emails or correspondence with customer support regarding your purchase.
Feedback or Comments: Constructive feedback that may help improve the service, which may be appreciated during the refund process.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Apple Pay
1-3 working days
Google Pay
1-3 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from We're Not Stumped Podcast
At We're Not Stumped Podcast, we value our listeners and strive to ensure a positive experience with our content. Users may have certain rights when it comes to refunds, particularly related to subscription-based access to our podcast episodes and additional content. Understanding your eligibility for a refund can help clarify your options in specific circumstances.
Below are some specific situations that may qualify for a refund in relation to our podcast offerings:
Subscription Cancellation Within Cooling-Off Period: If you cancel your subscription within a specified cooling-off period after the initial purchase, you may be eligible for a refund.
Inaccessible Content: If you encounter technical difficulties that prevent you from accessing content that was promised as part of your subscription, this situation might be grounds for a refund request.
Service Not as Described: In instances where the content or features provided do not align with what was advertised or expected, eligibility for a refund may be considered.
Duplicated Charges for Subscription: If you find that you have been charged for a subscription that should no longer be active or appropriate, you may wish to inquire about potential eligibility for a refund.
We encourage users to reach out directly for any specific inquiries regarding subscription status or billing clarifications to fully understand their rights and options regarding refunds.
Step-by-Step Process to Request Your We're Not Stumped Podcast Refund Like a Pro
If you purchased through We're Not Stumped Podcast.com:
Visit mikebolland.com and scroll to the bottom of the page.
Click on "Contact Us" or "Support" to access the contact form.
Fill out the form with your details:
Name
Email
Order Number (if applicable)
In the message section, state that you would like to request a refund for your subscription.
Emphasize that the subscription renewed without notice or that the account was unused.
Submit the form and wait for a response from the support team.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the Settings menu.
Select Subscriptions.
Find and tap on the We're Not Stumped Podcast subscription.
Scroll down and tap on Report a Problem.
Choose Request a Refund and specify your reason:
State the subscription renewed unexpectedly.
Mention that the service was not used during the billing period.
Submit your request and check your inbox for further instructions from Apple.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on your Profile Icon in the top right corner.
Select Payments & subscriptions and then Subscriptions.
Find and select your We're Not Stumped Podcast subscription.
Tap on Cancel subscription and follow the prompts.
After cancellation, go back to the Subscriptions section and select Request a refund.
In your request, highlight that the subscription renewed without notification or was unutilized.
Submit your request and monitor for an email confirmation.
If you purchased through Roku:
Go to my.roku.com and sign in to your account.
Click on Manage Account from the menu.
Scroll to find the We're Not Stumped Podcast channel.
Click on Unsubscribe to cancel the subscription.
Navigate back to the main account page and click on Support.
Select Contact Customer Support to start a refund request.
In your inquiry, mention that the subscription renewed unexpectedly or that usage was minimal.
Follow any prompts provided by Roku's support team.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to We're Not Stumped Podcast for Refund
I am writing to address a billing situation regarding my account. [describe reason]
In light of this situation, I would like to request a refund of [Amount]. Attached are any relevant documents for your reference.
Could you please confirm the status of my request within 3-5 business days?
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted but is awaiting review.
Please be patient. Our team will assess your request shortly.
Processing
Your refund is currently being processed by our payment team.
You can expect to see the funds reflected in your account within 3-5 business days.
Refunded
Your refund has been completed and processed successfully.
The amount will appear in your bank statement shortly.
Partially Refunded
A portion of your original transaction has been refunded.
Check your statement for the updated amount; the remaining balance will remain charged.
Completed
The refund process is fully completed with no further actions needed.
Thank you for your patience, your issue has been resolved.
Canceled
Your refund request has been canceled, possibly due to missing information.
If you believe this is an error, please contact our support team for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
In the world of podcasting, listeners often have unique circumstances that lead to refund requests. Here are a few realistic scenarios where users successfully claimed refunds from We're Not Stumped Podcast.
Subscription Upgrade Confusion: A listener upgraded from a basic subscription to a premium one but realized shortly after that they preferred the basic content. They contacted customer support within the refund window and received a prompt refund for the premium upgrade, allowing them to revert back to their original plan seamlessly.
Accidental Renewal: A user intended to cancel their subscription at the end of the trial period but missed the deadline. Upon noticing the renewal charge, they reached out to customer service, explaining their situation, and were able to obtain a refund while also receiving guidance on how to manage their subscription moving forward.
Technical Issues Accessing Content: A subscriber experienced repeated technical difficulties accessing exclusive content during a critical month. After reaching out for support and providing some details about the issues, the team offered a refund for that month's subscription fee, as well as a resolution plan for accessing content more reliably in the future.
Gift Subscription Miscommunication: A listener received a gift subscription but quickly realized it was for a podcast season they had already completed. After contacting the support team to explain the situation, they were able to secure a refund for the unused months, making it possible to gift a new subscription to a different podcast instead.
The Easiest Way to Get a We're Not Stumped Podcast Refund
If you're frustrated trying to get a refund from We're Not Stumped Podcast—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with We’re Not Stumped Podcast is a straightforward process that ensures you’re always in the loop about your transactions. Here’s how to do it efficiently:
Email Updates: Keep an eye on your inbox for refund update emails from We’re Not Stumped Podcast. These emails typically include detailed timelines and statuses of your refund process, so make sure to check your spam folder if you don’t see them.
Account Dashboard: Log into your account on the We’re Not Stumped Podcast website. Navigate to the Order History section, where you can find a comprehensive list of all your transactions along with their current refund statuses.
Mobile App Notifications: If you have the We’re Not Stumped Podcast mobile app, enable push notifications. The app will notify you of any changes to your refund status directly, ensuring you receive updates in real-time.
Billing Section: Visit the Billing section within your account settings to see detailed information about pending refunds, including estimated processing times and any actions needed on your part.
Customer Support: If you can’t find the information you need, don’t hesitate to reach out to customer support through the app or website. They can provide the latest updates specific to your refund status.
Track Refund Progress: We’re Not Stumped Podcast provides a clear timeline visible in your account that shows each step of the refund process, from your request submission to completion.
FAQ
Refunds are generally not offered for subscriptions that are not canceled before the renewal date. If you find yourself in this situation, we encourage you to review our subscription terms for any options that may apply and contact our support team for assistance.
Refunds typically take 5 to 10 business days to process and appear on your account, depending on your bank's policies. Once your refund is initiated, you'll receive a confirmation email, and you can monitor your account for the update. If you don't see the refund after this period, we recommend checking with your financial institution for more details.
If you see a charge but don’t have an active subscription, please check your email for any past subscription confirmations or account activity. If you need further assistance, contact our support team directly through the website for a detailed review of your account and transaction history.
If you're unable to obtain a refund directly from We're Not Stumped Podcast, consider reaching out to customer service again for further assistance. You can also explore the possibility of escalating your inquiry within their support system for more comprehensive help. Additionally, reviewing your account details may provide insights into any available options.
If We're Not Stumped Podcast is unable to provide a refund, you may want to review the refund policy for further clarification on their terms. Additionally, consider reaching out to their support team again for assistance or checking your account details to ensure all necessary information is up to date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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