It’s not uncommon to overlook billing details until an unexpected charge catches your attention—like an automatic subscription renewal. If you find yourself in this situation with We Work Remotely, don’t worry; this guide is here to help. We’ll walk you through how refunds work, who qualifies for them, and the steps to quickly request your money back. Your peace of mind is important, and we’re committed to assisting you every step of the way.
What You Should Prepare Before Applying For Refund
Account Information: Your We Work Remotely account details, including the email address associated with your account.
Transaction ID: The specific transaction ID for the job posting you wish to refund.
Payment Receipt: A copy of your payment receipt or confirmation email, showing the date and amount paid.
Reason for Refund: A clear and detailed description of the reason for requesting the refund, following We Work Remotely's refund policy.
Job Posting Link: A direct link to the job posting that corresponds to your refund request.
Timing of Request: Ensure that your refund request is submitted within the specified timeframe outlined in We Work Remotely's refund policy.
Supporting Documentation: Any additional documentation that may support your claim, such as emails or correspondence regarding the job listing.
Contact Information: Ensure you provide updated contact information for any follow-up communication regarding your refund.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from We Work Remotely
On We Work Remotely, users can post job listings or apply for remote job opportunities. As a platform primarily focused on connecting job seekers and employers, **We Work Remotely follows specific guidelines for refunds** that take into account the nature of its services.
Eligibility for refunds from We Work Remotely may arise under certain circumstances, primarily related to the posting of job listings. Here are some scenarios that could qualify for refunds:
Cancellation Prior to Listing Activation: If a job listing is canceled before it is activated and advertised on the platform, the user might be eligible for a refund.
Technical Issues: Instances where a user experiences technical difficulties that prevent a job listing from being published as initially intended may warrant consideration for a refund.
Account Management Changes: If a user has made modifications to their account settings that inadvertently affect their active job listings, this may be taken into account for refund eligibility.
Service Disruption: In the rare event of a service disruption that impacts the availability of job postings, users could be eligible for evaluation regarding a potential refund.
Miscommunication About Listing Duration: If there has been a misunderstanding regarding the duration of a job listing for which the user was charged, this may also be considered when evaluating refund requests.
It's important for users to review We Work Remotely's official policies and guidelines related to refunds, as these provide additional insight into specific eligibility criteria and the process for requesting a refund.
Step-by-Step Process to Request Your We Work Remotely Refund Like a Pro
If you purchased through We Work Remotely.com:
Visit the We Work Remotely website and log into your account.
Navigate to your account settings by clicking on your profile icon in the top right corner.
Select Billing from the dropdown menu.
Look for the Recent Transactions section and locate the transaction you want to refund.
Click on the transaction to view the details.
Scroll down and select Request Refund.
In the request box, mention that the subscription renewed without prior notice.
Emphasize any reasons such as the account being unused during the billing period.
Submit your request and wait for a confirmation email regarding your refund.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your We Work Remotely subscription.
Scroll down and select Report a Problem.
Choose the transaction that you wish to refund.
In the message box, state that the subscription renewed unexpectedly.
Emphasize that the subscription was not utilized during this time.
Submit your report and wait for Apple to process your refund request.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines) in the top left corner.
Select Account from the menu.
Tap on Purchase History to find your We Work Remotely transaction.
Tap the transaction you want to refund.
Select Report a Problem.
In your message, mention that the renewal notification was missed.
Highlight that the account was inactive during the billing period.
Submit your problem report and monitor your email for updates on your refund.
If you purchased through Roku:
Go to the Roku website and sign into your account.
Click on Manage Account.
Under the Subscriptions section, find your We Work Remotely subscription.
Select Cancel Subscription to stop future billings.
Click Support at the bottom of the page.
Select Contact Us to reach Roku's support.
When messaging support, mention that the renewal was unexpected.
Indicate that the account has been unused for the duration of the subscription.
Wait for a response regarding your refund request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to We Work Remotely for Refund
Script
Copy
Subject: Refund Request – We Work Remotely Account [Your Email]
Dear We Work Remotely Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund in the amount of [Amount].
If applicable, I have attached the relevant documentation for your reference.
Could you please confirm the status of this request within 3-5 business days?
Thank you for your assistance.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but not yet processed.
You will receive an update once your refund is being processed, typically within 3-5 business days.
Processing
Your refund is currently being processed by our team.
Funds should be credited back to your account within 5-7 business days.
Refunded
Your refund has been successfully processed and completed.
You can check your account balance to confirm the credit.
Partially Refunded
A portion of your original payment has been refunded.
Check the transaction details for the amount refunded. You may need to contact support for further assistance.
Completed
All steps of the refund process have been finalized.
Your refund status is now complete. No further action is required.
Canceled
Your refund request has been canceled, either by you or initiated by our team.
If this was a mistake, please reach out to support to discuss further options.
Real User Scenarios: When and How Refunds Were Successfully Claimed
When using We Work Remotely, users may encounter various situations that lead to the need for refunds. Here are a few scenarios illustrating successful refund claims:
Subscription Downgrade: A user initially subscribed to a premium listing plan but decided to downgrade to a basic plan after realizing they no longer needed advanced features. They contacted support to clarify the refund process for the difference in pricing, which was promptly addressed, allowing for a smooth adjustment.
Job Listing Cancellation: A company posted a job listing but had a change in hiring plans and needed to cancel the listing. They reached out to We Work Remotely’s support team to inquire about the possibility of a refund due to the early cancellation. The support team confirmed that the refund policy allowed for a partial refund, which was successfully processed.
Account Renewal Confusion: A user received a renewal notification for their job listing account and realized they had intended to pause their account instead. They emailed customer support for clarification, and after explaining their situation, received a refund for the renewal fee, ensuring they could adjust their account settings accordingly.
Feature Change Disappointment: A user was excited about a new feature that was announced as part of their subscription but later found it did not meet their specific needs. After contacting We Work Remotely to discuss their concerns, they were offered a refund for the unused portion of their subscription, allowing them to reevaluate their options without loss.
The Easiest Way to Get a We Work Remotely Refund
If you're frustrated trying to get a refund from We Work Remotely—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status on We Work Remotely can be straightforward if you know where to look. Here are some specific tips to help you efficiently monitor your refund:
Check Your Email: We Work Remotely sends out refund status updates via email. Look for messages with subjects containing "Refund Update" or "Your Refund Status" to stay informed about your refund progress.
Account Dashboard: Log into your We Work Remotely account and navigate to your Account Dashboard. Here, you can view any pending refunds under the Billing Section.
Order History: Within your account, visit the Order History section. Each transaction will display its status, including ongoing refund processes.
In-App Notifications: If you use the We Work Remotely mobile app, be sure to enable notifications. You may receive real-time updates about your refund directly within the app.
Customer Support: If your refund status isn’t updating, consider reaching out to customer support through the Help Center. They can provide specific details about your refund and any potential delays.
FAQ
Unfortunately, We Work Remotely does not offer refunds for subscriptions that are not canceled before the renewal date. If you forgot to cancel on time, you may want to consider reaching out to their support team for further assistance, but please note that policy typically emphasizes timely cancellations.
Refunds from We Work Remotely typically take 5 to 10 business days to appear in your account, depending on your bank's processing times. Once the refund is initiated, you should receive a confirmation email with details of the transaction. If you have any concerns, it's always a good idea to check with your bank for their specific processing times.
If you see a charge but don’t have an active subscription, please double-check your account status on We Work Remotely. If you still believe there’s an error, reach out to their support team with your account details for assistance in resolving the issue.
If you're unable to receive a refund directly from We Work Remotely, consider reaching out to their customer service team again for further assistance. You may also explore the option of escalating your issue within their support system for additional help. Additionally, reviewing your account details and transaction history could provide useful information to assist with your inquiry.
If We Work Remotely refuses to issue a refund, you may want to carefully review their refund policy to ensure you understand the conditions and guidelines. Additionally, consider reaching out to their support team again for clarification or to discuss your concerns further. It's also a good idea to double-check your account details to confirm all information is accurate.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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