Many users often overlook billing details until an unexpected charge comes to light, such as an automatic subscription renewal. This guide is designed to clarify how refunds work at Wellness with Kasey, including who is eligible for a refund and the straightforward steps to request your money back efficiently. We understand that navigating refunds can be daunting, and our goal is to provide you with the necessary information to make the process as smooth as possible.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Have your order confirmation email ready, as it contains essential details such as your transaction ID.
Account Access: Ensure you can log into your Wellness with Kasey account to provide necessary details related to your order.
Purchase Date: Note the date of your purchase; this is crucial for processing the refund within the allowed timeframe.
Service/Product Details: Prepare specific details about the service or product you are requesting a refund for, including the name and description.
Payment Method: Be ready to provide information about the payment method used (credit card, PayPal, etc.), as this may be needed for processing.
Refund Reason: Clearly articulate the reason for your refund request, as this helps in the evaluation of your case.
Supporting Documentation: If applicable, gather any documents that substantiate your claim, such as screenshots or correspondence related to the issue.
Client-ID or Membership Information: If you are a member of a specific plan, have your membership details handy for reference.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Wellness with Kasey
At Wellness with Kasey, users have specific rights and conditions regarding refunds based on the nature of the services provided. These services often include digital content, such as courses and memberships, which are designed to enhance personal wellness through education and support. Understanding eligibility for refunds is key for users who manage their subscriptions or participation in programs.
There are certain scenarios users might encounter where refund eligibility could apply:
Subscription Cancellation: If a user has canceled their subscription and does not access the service post-cancellation, they may inquire about eligibility for a refund of the last charge based on their account management circumstances.
Unsatisfactory Service: Users who feel that the services provided did not meet their expectations might be eligible for a refund if they have utilized the services minimally and can demonstrate their concerns.
Technical Issues: Users experiencing significant technical difficulties that prevented them from accessing the service may also inquire about possible refund options, especially if these issues occurred within a short timeframe after billing.
Content Inaccessibility: If a course or program is unexpectedly removed or becomes unavailable shortly after purchase, users may have grounds to discuss refund eligibility under these circumstances.
Program Changes: If a major change to a program's structure or delivery occurs after a user has signed up, they may want to explore refund options related to those changes.
Please note that all refund requests are subject to Wellness with Kasey's specific policies and practices, and it is important for users to review their account details and service agreements for the most accurate information regarding their situation.
Step-by-Step Process to Request Your Wellness with Kasey Refund Like a Pro
If you purchased through Wellness with Kasey.com:
Visit the website theleap.co.
Scroll to the bottom of the page and click on Contact Us.
Select Membership Inquiries from the options provided.
Fill out the contact form, ensuring to include your account details.
In your message, mention that the subscription renewed without notice and that you have not utilized the membership.
Submit the form and await a response from customer service.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top.
Select Subscriptions.
Choose the subscription for Wellness with Kasey.
Tap Cancel Subscription at the bottom.
Immediately, open the App Store and go to your profile.
Scroll down to purchase history and locate the recent charge for Wellness with Kasey.
Tap Report a Problem next to the charge.
Select I want to request a refund and choose the option that fits your case.
Emphasize that the subscription was renewed without your intent.
Submit your request and monitor for an email confirmation.
If you purchased through Google Play:
Open the Google Play Store on your device.
Tap on the menu icon (three horizontal lines) in the top-left corner.
Select Account.
Scroll to Purchase History.
Find the Wellness with Kasey charge and tap on it.
Select Refund.
Provide a brief description; mention that you did not receive prior notice of the subscription renewal.
Submit the refund request and keep an eye on your email for updates.
If you purchased through Roku:
Go to your Roku device and press the Home button on the remote.
Navigate to Settings and select Account.
Open Manage Subscriptions.
Select the Wellness with Kasey subscription.
Choose to Cancel Subscription.
Visit the Roku customer support page via a web browser.
Look for the Contact Us option.
Fill out the required information, explaining that you wish to request a refund.
Highlight that you noticed the subscription renewed unexpectedly.
Submit the request for a follow-up and watch for email feedback.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Wellness with Kasey for Refund
Script
Copy
Subject: Refund Request – Wellness with Kasey Account [Your Email]
Dear Wellness with Kasey Team,
I hope this message finds you well. I am writing to discuss my recent billing situation regarding my account.
[describe reason]
I would like to request a refund in the amount of [Amount]. I have attached any relevant documentation for your reference.
Please confirm receipt of this request and provide an update within 3-5 business days. Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
Please allow 2-3 business days for us to review your request.
Processing
Your refund is currently being processed by our team.
Refunds typically take 5-7 business days to process.
Refunded
Your refund has been successfully issued.
The amount will reflect in your account within 3-5 business days.
Partially Refunded
Only a portion of your refund request has been processed.
Check your account for the amount refunded and contact us for details.
Completed
Your refund process has been finalized.
You will receive a confirmation email with all details.
Canceled
Your refund request has been canceled.
If you have questions, please reach out to our support team.
Real User Scenarios: When and How Refunds Were Successfully Claimed
In the world of Wellness with Kasey, users often find themselves navigating various services and subscriptions tailored to their wellness journeys. Here are some real user scenarios showcasing how customers successfully claimed refunds under different circumstances:
A user who subscribed to the monthly meal planning service decided to switch to a bi-weekly plan after realizing monthly updates were more than they needed. After reaching out to customer support to clarify the billing adjustment, the customer successfully received a refund for the unused portion of the monthly fee.
After a user signed up for the virtual wellness retreat but faced a scheduling conflict, they contacted Wellness with Kasey to inquire about their options. By explaining their situation and providing advance notice of their inability to attend, they received a full refund for the retreat fee.
A client who purchased a set of wellness coaching sessions realized that their work commitments would prevent them from attending the scheduled sessions. Upon reaching out to Wellness with Kasey's support team, the user was able to request a refund for the remaining sessions as they were unable to utilize the service within the designated time frame.
After a promotional package purchase that included a group coaching program, a user discovered that they had conflicting personal commitments and couldn't participate as anticipated. By discussing their circumstances with the Wellness with Kasey support, they successfully claimed a refund for the unused portion of the program package, allowing flexibility in their wellness journey.
The Easiest Way to Get a Wellness with Kasey Refund
If you're frustrated trying to get a refund from Wellness with Kasey—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Wellness with Kasey is designed to be straightforward and user-friendly. Here are some efficient ways to stay up-to-date on your refund progress:
Email Updates: After you initiate a refund, check your email for updates from Wellness with Kasey. Look for messages titled "Refund Update" which will provide the current status of your refund.
In-App Notifications: If you use the Wellness with Kasey mobile app, ensure that you have notifications enabled. You'll receive alerts directly in the app regarding any changes to your refund status.
Account Dashboard: Log in to your account on the Wellness with Kasey website. Navigate to the Order History section, where you can find details about your recent transactions, including any pending refunds.
Billing Section: Within your account settings, the Billing section will display information about your refunds. It will highlight whether your refund is pending, completed, or requires action.
Refund Tracking Tool: Wellness with Kasey offers a dedicated refund tracking tool in your account that allows you to monitor the progress of your refund in real-time. Access this feature under the Support tab.
FAQ
If you forget to cancel your subscription on time, we understand that this can be frustrating. Unfortunately, our policy states that we cannot offer refunds for payments made during the billing cycle. We recommend reviewing your account settings to ensure timely cancellations in the future.
Refunds typically take 5 to 10 business days to process and appear on your account, depending on your bank or payment provider. Once the refund is initiated, you should see the funds reflected in your account within that timeframe. If you have any concerns, feel free to reach out to our support team for assistance.
If you see a charge but don't have an active subscription, please double-check your account details for any past subscriptions or promotions. If you still believe there's an issue, contact our support team with your transaction details, and we will assist you in resolving the matter promptly.
If you are unable to receive a refund directly from Wellness with Kasey, consider reaching out to their customer service team again for further assistance. You might also explore escalating your inquiry within their support system to ensure your request is addressed. Additionally, reviewing your account details may provide further insights into available options.
If Wellness with Kasey decides not to issue a refund, you can start by reviewing the refund policy outlined on their website to understand the specific terms and conditions. Additionally, consider reaching out to their customer support again for further clarification or assistance regarding your request. It might also be helpful to double-check your account details or any communication related to your transaction to ensure everything aligns with their policy.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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