Many users only consider their billing details when an unexpected charge appears, such as an automatic subscription renewal. This guide is designed to help you navigate the refund process at Wildly Original efficiently. We will outline how Wildly Original’s refunds work, who is eligible for a refund, and provide you with clear steps on how to request your money back quickly. We hope to make this process as smooth and straightforward as possible for you.
What You Should Prepare Before Applying For Refund
Order Number: Locate your order number from your confirmation email or account order history at Wildly Original.
Proof of Purchase: Keep a copy of your receipt or confirmation email as evidence of your transaction.
Product Information: Record details about the product, including name, SKU, and any specific items you wish to return.
Reason for Refund: Prepare a clear reason for your refund request, whether it’s due to defects, wrong item received, or dissatisfaction.
Images: Take clear photos of the product if it’s defective or not as described, to support your claim.
Return Policy Details: Familiarize yourself with Wildly Original's specific return policy regarding timelines and conditions for refunds.
Account Login: Ensure you can access your Wildly Original account for any necessary communications.
Payment Method Information: Have your original payment details ready, as the refund process may require this information.
Shipping Information: If returning an item, prepare to include the shipping method you’ll use and retain the tracking number.
Contact Information: Make sure your contact details are up to date in your Wildly Original account for any follow-up communications.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Afterpay
5-7 working days
Apple Pay
1-4 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Wildly Original
Wildly Original takes pride in providing quality products and services, and understands that there may be circumstances where users need clarity regarding their rights and potential eligibility for refunds. In general, our refund policy is designed to address specific scenarios related to your account status, purchases, and overall service use, making it important for users to be aware of their rights in this context.
Here are situations that may qualify users for a refund at Wildly Original:
Product Defects or Quality Issues: If users receive a product that is defective or does not match the description provided at the time of purchase, there may be eligibility for a refund.
Order Cancellation: In specific circumstances, if an order is canceled prior to processing and shipping, users might be eligible for a refund for that order.
Unfulfilled Purchases: If a product was purchased but never shipped due to inventory issues, users could inquire about a refund.
Subscription Issues: If there are concerns about the billing of a subscription service, users may qualify for a refund based on the terms of their subscription agreement, such as changes to service offerings.
Service Not Received: Instances where a service that was paid for was not rendered in accordance with the expectations set during the purchase may also be subject to review for potential refunds.
Users are encouraged to review the specific terms of service and customer support options for detailed assistance, as eligibility may vary based on the specifics of each situation.
Step-by-Step Process to Request Your Wildly Original Refund Like a Pro
If you purchased through WildlyOriginal.com:
Visit the Wildly Original website and log in to your account.
Navigate to the 'Account' or 'Profile' section.
Select 'Billing' or 'Subscriptions' from the menu options.
Locate the specific subscription or charge you wish to request a refund for.
Click on 'Request a Refund'.
In the message box, mention that the *subscription renewed without notice* and that the account was *unused* during the billing cycle.
Submit the request and check your email for confirmation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select 'Subscriptions'.
Find and tap on your Wildly Original subscription.
Scroll down and select 'Report a Problem'.
Choose the reason for your refund request; it's effective to mention that the *subscription renewed unexpectedly* and that you did not use the service.
Follow the prompts to complete your request.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the profile icon in the top right corner.
Select 'Payments & subscriptions', then 'Subscriptions'.
Find your Wildly Original subscription and tap on it.
Select 'Cancel subscription' and follow the on-screen instructions.
After cancellation, navigate back to the 'Payments & subscriptions' section.
Tap on 'Refund' next to the canceled subscription request.
In the request, state that the *subscription renewed without prior notice* and that service usage was *minimal or nonexistent*.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
Select 'Manage your subscriptions' from the account menu.
Locate your Wildly Original subscription.
Click 'Cancel Subscription'.
Visit the Google Play or Apple Store support page to request the refund, as Roku does not process refunds directly.
In your refund request, highlight that the *subscription renewed unexpectedly* and emphasize the *lack of usage* during the billing cycle.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Wildly Original for Refund
Script
Copy
Subject: Refund Request – Wildly Original Account [Your Email]
Dear Wildly Original Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund in the amount of [Amount].
Please find any attached documentation for your reference.
I kindly ask for a confirmation regarding this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is not yet processed.
Please allow 1-3 business days for us to review your request.
Processing
Your refund is currently being processed and will be completed shortly.
This usually takes 3-5 business days to finalize.
Refunded
Your refund has been successfully issued to your original payment method.
You should see the funds in your account within 3-7 business days.
Partially Refunded
A portion of your order has been refunded.
The remaining balance will be processed as needed; check your email for details.
Completed
Your refund process is complete and closed.
Thank you for your patience! If you have further issues, feel free to contact us.
Cancelled
Your refund request has been cancelled, either by you or due to eligibility issues.
If this concerns you, please reach out to our customer service for clarification.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Wildly Original, users often require assistance with their accounts or subscriptions, and the refund process reflects a commitment to customer satisfaction. Here are some real user scenarios where refunds were successfully claimed:
Subscription Downgrade: A user decided to downgrade their subscription plan after realizing the current level wasn't meeting their needs. After following the proper channels to submit their request, they received a refund for the difference between the old and new plan for the current billing cycle.
Service Cancellation: A customer mistakenly signed up for an additional service plan they did not intend to use. Upon contacting customer support, they were able to clarify their intention and successfully obtained a refund for the extra service that had been charged during their last billing cycle.
Order Fulfillment Issues: A user ordered a customized product that had a production delay, affecting the expected delivery time. After reaching out to customer service to express their concerns, they received a prompt refund due to the delay, which demonstrated Wildly Original’s dedication to customer satisfaction.
Billing Clarifications: A customer noticed a charge on their account that didn't correspond with their purchase history. By reaching out for clarification, they learned it was a billing error and successfully received a refund for the incorrect charge.
The Easiest Way to Get a Wildly Original Refund
If you're frustrated trying to get a refund from Wildly Original—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at Wildly Original is straightforward and user-friendly. Here are some efficient ways to stay updated on your refund progress:
Email Notifications: Keep an eye on your inbox! Wildly Original sends email updates whenever there's a change in your refund status. Look for emails titled "Refund Processed" or "Refund Update" for the latest information.
Account Dashboard: Log into your Wildly Original account and navigate to the Order History section. Here, you’ll find detailed updates on your refund request, including approval dates and estimated processing times.
Mobile App Alerts: If you use the Wildly Original mobile app, enable push notifications for timely updates. The app provides instant alerts about your refund status directly on your device, ensuring you never miss important information.
Check the Billing Section: Within your account settings, the Billing section offers an overview of all transactions, including refunded amounts. This is a great place to confirm that your refund has been initiated.
Refund Progress Tracking: Wildly Original provides a clear timeline in your order history, showing when your refund was initiated and when it’s expected to be completed. This way, you can easily track each step of the refund process.
FAQ
If you forgot to cancel your subscription on time, we understand that situations can arise. Unfortunately, our policy generally does not allow for refunds after the billing period has passed. However, we encourage you to reach out to our customer support team, as they may be able to provide assistance based on your circumstances.
Refunds typically take 5-7 business days to process after they have been initiated. The exact timing can vary based on your bank or payment provider's policies. Please allow for some extra time for the funds to appear in your account.
If you notice a charge but believe you don't have an active subscription, please first check your account details by logging into your profile on our website. If you still have questions, reach out to our customer support team with your purchase details, and they will assist you in resolving the inquiry.
If you are unable to obtain a refund directly from Wildly Original, consider reaching out to their customer service team again for further assistance or clarification. Additionally, you can explore the possibility of escalating your inquiry within their support system for a more in-depth review of your situation. It's also helpful to ensure that all account details and relevant information are up to date for a smoother communication process.
If Wildly Original declines to issue a refund, it's recommended to thoroughly review the refund policy for any specific conditions that may apply. Additionally, you can reach out to customer support again for clarification or further assistance. Checking your account details to ensure all information is accurate could also be beneficial.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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