It's common for users to overlook billing details until an unexpected charge appears, such as an automatic subscription renewal. To ease any concerns, this guide provides a clear overview of how WORK+SHELTER's refund process operates. We will outline who is eligible for a refund and walk you through the steps to request your money back efficiently. Our aim is to ensure you have a seamless experience when it comes to managing your funds.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Include the email you received upon completing your purchase as proof of the transaction.
Transaction ID: Locate the unique ID associated with your order, usually found in the order confirmation email.
Proof of Payment: Retrieve a copy of your payment receipt or bank statement showing the charge to WORK+SHELTER.
Account Details: Ensure you have your account information handy, including the email registered with WORK+SHELTER.
Reason for Refund: Prepare a detailed explanation of why you are requesting a refund to support your case.
Photos of the Product (if applicable): If the refund is related to a product, include images that clearly show the issue.
Previous Correspondence: If you've communicated with customer service previously, gather all relevant email threads.
Product Care Information: If you are requesting a refund due to product care issues, provide any relevant information from the guidelines given upon purchase.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
7-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from WORK+SHELTER
At WORK+SHELTER, users engage with a platform that supports artisans and small business owners, providing them opportunities through orders and services. Understanding the eligibility for refunds is important for ensuring customer satisfaction and clarity regarding billing practices. Users may find that certain circumstances related to their orders or service engagement might qualify them for a refund.
Product Defects or Issues: If an item purchased through WORK+SHELTER arrives with defects or does not match the description provided at the time of sale, customers may be eligible for a refund.
Order Cancellation: For certain product orders, if the cancellation request is submitted within a specific timeframe before shipping, customers may qualify for a refund based on the company’s policy.
Incorrect Orders: If a customer receives the wrong item, they might be eligible for a refund upon return of the item.
Service Disruptions: If a service offered by WORK+SHELTER is disrupted or not rendered as agreed upon due to unforeseen circumstances, users may have the right to request a refund.
Order Fulfillment Issues: In cases where the product is not delivered within the expected timeframe set forth during the transaction, customers may have grounds to inquire about a refund.
Users are encouraged to review specific terms related to their purchases and engagements, as these factors will guide their eligibility for refunds based on their individual situations.
Step-by-Step Process to Request Your WORK+SHELTER Refund Like a Pro
If you purchased through WORK+SHELTER.com:
Visit the WORK+SHELTER website and log into your account.
Navigate to the Account Settings section.
Select Billing or Subscriptions.
Find the subscription you wish to request a refund for.
Click on Request Refund next to the subscription.
In your message, emphasize that the subscription renewed automatically without notification.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on the WORK+SHELTER subscription.
Scroll down and choose Report a Problem.
When prompted, mention that the account has been unused and request a refund.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three lines in the upper left corner).
Select Subscriptions.
Choose the WORK+SHELTER subscription.
Tap on Cancel Subscription.
After cancellation, click on Report a Problem.
In your message, note that the subscription renewed without notice.
If you purchased through Roku:
Press the Home button on your Roku remote.
Scroll down and select Streaming Channels.
Go to My Channels and find the WORK+SHELTER channel.
Highlight the channel and press the * button on your remote.
Select Manage subscription.
Tap on Cancel Subscription.
Visit the Roku website to go to your account, and look for the Help section.
Request a refund, stating that you did not receive proper notice regarding renewal.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to bring to your attention the following billing situation: [describe reason].
I would like to request a refund in the amount of [Amount]. Please find attached any necessary documentation for your review.
I kindly ask for confirmation of the receipt of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
Please allow up to 3 business days for us to assess your request.
Processing
Your refund is currently being processed by our team.
Refunds typically take 5-7 business days to finish processing.
Refunded
Your refund has been completed and the amount has been returned to your account.
Check your account balance to confirm the refund was processed successfully.
Partially Refunded
A portion of your order has been refunded, usually due to an item being unavailable.
You will receive a refund for the amount of the unavailable item within 5 business days.
Completed
All aspects of your refund process are complete.
Your account reflects all transactions and your order is closed.
Canceled
Your refund request has been canceled, usually due to insufficient information.
If you believe this is incorrect, please contact our support team.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At WORK+SHELTER, refunds can arise from various user circumstances related to their services. Here are a few specific scenarios illustrating how users have successfully claimed refunds:
When Sarah decided to switch her membership plan to better align with her new work schedule, she found that the initial charge for the old plan was processed just before her switch. After reaching out for a refund, WORK+SHELTER promptly issued a reimbursement for the difference in fees.
David experienced an issue with the scheduling of a workshop he had enrolled in. Due to unforeseen circumstances, he needed to cancel his registration. WORK+SHELTER understood his situation and issued a refund for the workshop fee, allowing him to plan for future events without worry.
After mistakenly ordering two sets of handmade products from the WORK+SHELTER e-commerce platform, Jenna realized her error soon after. She contacted customer support, and they provided a full refund for the duplicate order, ensuring her experience remained positive.
Emily had bought a subscription to a premium service but found that she no longer needed it six weeks into her subscription period. After submitting an inquiry via her account dashboard, she received a friendly response from the team confirming her refund for the unused portion of her subscription.
The Easiest Way to Get a WORK+SHELTER Refund
If you're frustrated trying to get a refund from WORK+SHELTER—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with WORK+SHELTER is straightforward and designed to keep you informed every step of the way. Here’s how you can efficiently monitor your refund status:
Email Notifications: Keep an eye on your email inbox for updates from WORK+SHELTER regarding your refund. Check for emails titled "Refund Status Update" which will provide current information about your request.
Account Dashboard: Log into your WORK+SHELTER account and navigate to the Order History section. Here, you'll find details on your previous purchases, along with the refund status marked clearly.
In-App Notifications: If you have the WORK+SHELTER mobile app, you can receive real-time updates about your refund status. Ensure that you have notifications enabled in your app settings to receive these alerts promptly.
Billing Section: Visit the Billing section of your account settings for a detailed view of any refunds processed. This section will also show expected timelines for completion.
Refund Progress Information: WORK+SHELTER provides updates on what stage your refund is in, such as "Processing," "Approved," or "Refunded." Look for these status indicators in the order history and email notifications.
Customer Support: If you have any concerns or if updates are not forthcoming, don’t hesitate to reach out to WORK+SHELTER’s Customer Support via the help section of the website or through the app for personalized assistance.
FAQ
Refunds for memberships or services are generally not possible if cancellation deadlines are missed. We encourage users to review our cancellation policy and consider setting reminders to avoid any unintentional charges. For specific concerns, please reach out to our customer support team for personalized assistance.
Refund processing times can vary based on your financial institution, but typically, you can expect to see the refunded amount reflected in your account within 5 to 10 business days. During peak periods, it may take slightly longer, so we appreciate your patience as we work to process your refund.
If you notice a charge but do not have an active subscription, please check your bank statement for any related transactions that may have been overlooked. Next, contact our support team through the website with your charge details, and we will investigate the matter promptly to assist you.
If you're unable to secure a refund directly from WORK+SHELTER, consider reaching out to customer service again for further assistance. You may also explore escalating your request within their support system to ensure it receives proper attention. Additionally, reviewing your account details may provide insights or options for resolution.
If WORK+SHELTER is unable to issue a refund, you may want to review their refund policy for any specific guidelines that apply to your situation. Additionally, consider reaching out to their support team again for clarification or to discuss other potential options. It's also helpful to double-check your account details and any communication regarding the transaction.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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