Many users often overlook the details of their subscriptions until an unexpected charge prompts them to take action. If you find yourself needing clarity on how Workout Trainer PRO+ refunds work, you’re in the right place. This guide will provide you with essential information about eligibility for refunds and a straightforward process to request your money back quickly and easily. Let’s walk through the steps together to ensure you feel confident in managing your subscription.
What You Should Prepare Before Applying For Refund
Account Username - Provide the username associated with your Workout Trainer PRO+ account to help locate your subscription.
Email Address - Use the email linked to your account for faster communication regarding your refund request.
Transaction ID - Have your transaction ID handy, which can be found in the purchase confirmation email or your account purchase history.
Proof of Purchase - Include a screenshot or PDF of the receipt from your original purchase as verification.
Reason for Refund - Prepare a concise explanation describing the reason for your refund request, whether technical issues, unsatisfactory content, or others.
Date of Purchase - Note the exact date when the purchase was made to assist with processing your request.
Subscription Details - If applicable, specify whether you are requesting a refund for a monthly or annual subscription to clarify your request.
Payment Method Used - List the payment method you used (credit card, PayPal, etc.) as this may be relevant for refund processing.
Device Information - Provide details about the device you used to access Workout Trainer PRO+ as it may impact your experience and refund eligibility.
Contact Information - Ensure your current contact details are included for communication regarding the refund process.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Workout Trainer PRO+
Workout Trainer PRO+ is a subscription-based service that provides users with access to a variety of fitness programs, training plans, and personalized workout experiences. As a part of managing your account and subscription, there are specific situations where you may qualify for a refund. Understanding these criteria is essential for users who wish to ensure their payment aligns with their usage of the service.
Subscription Cancellation: If you cancel your subscription within the trial period and do not use the service after cancellation, you may be eligible for a refund of the initial payment.
Service Not Accessible: In cases where users have experienced significant issues accessing the service due to technical problems that the team was unable to resolve, a refund request may be considered.
Duplicate Charges for a Single Subscription: If users notice any confusion regarding billing for their subscription and can demonstrate that they have been billed multiple times for the same subscription period, they might be eligible for a refund for the additional charges.
Content Availability: If certain promised content or features were not made available during your subscription period and were explicitly stated in your subscription agreement, this situation might qualify for a refund.
Miscommunication Regarding Subscription Terms: If there was a misunderstanding related to the promotion or terms of your subscription that directly affects your decision to purchase, this could be a valid reason to review eligibility for a refund.
Please note that requests for refunds are evaluated on a case-by-case basis, and it is recommended to reach out to customer support for additional guidance based on your specific circumstances.
Step-by-Step Process to Request Your Workout Trainer PRO+ Refund Like a Pro
If you purchased through Workout Trainer PRO+.com:
Visit the Workout Trainer PRO+ website and log in to your account.
Navigate to the Account Settings area.
Click on Billing History to find your recent transactions.
Identify the subscription charge you wish to refund and click on it for details.
Look for the Request Refund option and select it.
In the message box, mention that the subscription renewed without notice and emphasize that you did not use the service during this period.
Submit the refund request and look for a confirmation email regarding your request.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find Workout Trainer PRO+ in the list and tap on it.
Scroll down and select Report a Problem.
Choose the transaction and opt for a refund reason such as "did not intend to renew" or "account was unused".
Follow the prompts to submit the refund request.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Menu icon (three horizontal lines) and select Subscriptions.
Locate Workout Trainer PRO+ in your subscription list.
Tap on Manage and then Cancel Subscription if still needed.
After cancellation, tap on Request a Refund.
State that you wish to request a refund due to lack of use or that it renewed without prior notice.
Follow the prompts to complete your refund submission.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
Select the Manage Account option.
Look for Subscriptions or Payment History.
Find the Workout Trainer PRO+ subscription and select it.
Click on Request Refund.
In your message, highlight that the service has not been used and the renewal was unexpected.
Submit your request and watch for the follow-up email confirmation.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to request a refund in the amount of [Amount].
Please find attached documentation related to this request, if applicable.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your assistance.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but not yet processed.
This status indicates that your request is under review. Please allow up to 3 business days for updates.
Processing
Your refund is currently being processed by our team.
You can expect your refund to be completed within 5-7 business days. Stay tuned for confirmation!
Refunded
Your refund has been successfully processed and funds returned to your account.
You should see the funds back in your account within 3-5 business days. Check your bank or payment app.
Partially Refunded
Some of your initial transaction amount has been returned.
This may occur if only part of a subscription was canceled. The refunded amount will be reflected in your account.
Completed
The refund process is fully complete.
Your refund has been finalized. If you need further assistance, contact support.
Canceled
Your refund request has been canceled.
This may be due to user initiation or a policy restriction. You can reach out to support for more details.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Workout Trainer PRO+, users can occasionally face unique circumstances that lead to successfully claiming refunds. Here are a few real-world scenarios where users navigated their accounts effectively to resolve issues:
A user decided to upgrade their subscription to access additional premium features but found that the new plan did not meet their expectations. After a brief conversation with customer support, they were able to refund the pro-rated portion of the new subscription and revert to their previous plan.
After enjoying Workout Trainer PRO+ for a few months, a user encountered an unexpected scheduling conflict that made it difficult to dedicate time to their fitness program. They contacted support within the 30-day period and successfully requested a refund for their last renewal, citing their inability to use the service.
A user mistakenly signed up for a family plan instead of an individual plan, resulting in an unnecessary charge. Upon reaching out to customer service, they explained the mix-up and were happy to receive a refund for the difference, allowing them to switch to their preferred plan seamlessly.
Due to a technical glitch, a user's account was unable to access a major feature they had anticipated using. After submitting a support ticket detailing the issue, they were granted a refund for the month in question since they were unable to fully utilize the service during that time.
The Easiest Way to Get a Workout Trainer PRO+ Refund
If you're frustrated trying to get a refund from Workout Trainer PRO+—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Workout Trainer PRO+ can be a straightforward process if you know where to look. The platform ensures that users are kept informed throughout the refund process, providing multiple ways to check the status of their refunds.
Email Notifications: Keep an eye on your email inbox. Workout Trainer PRO+ sends automated emails to notify you of your refund status. Look for messages with subject lines containing "Refund Update" to find relevant information about your request.
In-App Notifications: If you have the Workout Trainer PRO+ app installed, you may receive in-app notifications regarding your refund. Make sure you have notifications enabled to avoid missing any important updates.
Account Dashboard: Log into your Workout Trainer PRO+ account and navigate to the Account Settings section. Here, you'll find an option for Order History where you can view the status of your refund requests, including pending and completed transactions.
Billing Section: In the Billing section of your account, you can access detailed information about all your subscriptions and refunds. This section also shows the estimated timeframe for the refund processing according to each payment method.
Status Updates: During the refund process, Workout Trainer PRO+ will provide updates on the progress of your refund. You will receive clarity on whether it's pending, processed, or completed through both email and your account dashboard.
Customer Support: If you're unable to find the information you need, don’t hesitate to reach out to Workout Trainer PRO+ customer support through the app or website's support section. They can provide you with more specific details regarding your refund status.
FAQ
Unfortunately, if you forget to cancel your Workout Trainer PRO+ subscription before the renewal date, refunds are not typically issued for the charges incurred. It's important to keep track of your subscription timeline to avoid unexpected charges. You may want to review your subscription settings to help manage your future renewals.
Refund processing times can vary depending on your payment method and financial institution. Generally, it may take 3-5 business days for the refund to reflect in your account after it has been processed. If you have any concerns, it's best to reach out to your bank for more specific information.
If you see a charge but don’t have an active subscription, please check your purchase history to confirm any past subscriptions or trials. If you believe this charge is an error, contact our customer support team with your account details for assistance in resolving the issue.
If you are unable to obtain a refund directly from Workout Trainer PRO+, you could try reaching out to their customer service team again for further assistance. Additionally, consider escalating your inquiry through their support system to ensure your concerns are thoroughly addressed. Reviewing your account details may also provide insights that could facilitate the resolution process.
If Workout Trainer PRO+ declines your refund request, consider reviewing their refund policy to understand the specific terms and conditions that apply. You may also want to contact customer support again for further clarification or assistance regarding your account details, as they may provide additional options or insights into your situation.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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