Many users overlook billing details until an unexpected charge for Workout Trainer PRO+ catches their attention, often due to automatic renewals. This comprehensive guide is here to clarify how refunds work for Workout Trainer PRO+, outlining eligibility criteria and providing straightforward steps to request a refund efficiently. Our aim is to empower you with the knowledge needed to manage your subscription confidently and ensure a smooth resolution process.
What You Should Prepare Before Applying For Refund
Account Information: Your Workout Trainer PRO+ account email and password to access your account settings.
Transaction ID: Locate the transaction ID from your purchase receipt or the payment confirmation email for accurate identification.
Purchase Date: Be prepared to provide the exact date when you made the purchase to expedite the process.
Subscription Details: Specify whether you are on a free trial or a paid subscription, including the type and duration of the plan.
Reason for Refund: Clearly articulate the reason for your refund request, such as subscription issues, lack of usage, or dissatisfaction with the app features.
Proof of Payment: Include screenshots or copies of your payment receipt or bank statement showing the charge for Workout Trainer PRO+.
Communication History: If you've had any previous correspondence with support, include ticket numbers or email threads that are relevant to your request.
Device Information: Provide details about the device(s) you used for accessing Workout Trainer PRO+, including operating system and app version.
App Version: Mention the version of the Workout Trainer PRO+ app you were using at the time of purchase or any issues.
Terms & Conditions Acknowledgment: Familiarize yourself with Workout Trainer PRO+ refund policy as stated in the terms and conditions, to ensure your request aligns with their guidelines.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Google Play
5-10 working days
Apple App Store
5-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Workout Trainer PRO+
At Workout Trainer PRO+, users enjoy a variety of rights pertaining to their subscriptions and purchases. Understanding these rights is essential for managing your account and billing situations effectively. The following outlines the eligibility criteria for refunds specific to the services offered by Workout Trainer PRO+, which primarily include subscription-based access to fitness plans and training programs.
Subscription Cancellations: Users who have chosen to cancel their subscription before the next billing cycle may qualify for a refund for future charges. Any payment made prior to cancellation typically remains non-refundable.
Service Accessibility Issues: In the event that users experience significant technical problems that prevent access to the Workout Trainer PRO+ features, they might be eligible for a refund for the duration of the downtime, depending on the circumstances.
Inaccurate Billing: Users who believe their account has been billed at an incorrect rate, such as discrepancies in promotional pricing or plan selection, may inquire about eligibility for adjustments or refunds related to those specific charges.
Content Quality Concerns: If users find that the delivered fitness plans or training programs do not match the descriptions provided at the time of purchase, they could request a review of their eligibility for a refund.
Trial Period Terms: Users who have signed up for a trial period and wish to terminate before being charged may explore their options for cancellation and potential refunds under the specific terms of the trial agreement.
It’s important for users to review their account status regularly and familiarize themselves with Workout Trainer PRO+ policies to ensure they fully understand their rights and options regarding billing and service satisfaction.
Step-by-Step Process to Request Your Workout Trainer PRO+ Refund Like a Pro
If you purchased through omprod.com:
Visit the omprod.com website.
Log into your account using your credentials.
Navigate to the Account Settings section.
Locate the Billing History or Subscriptions tab.
Find the entry for your Workout Trainer PRO+ subscription.
Select Request Refund next to the subscription.
In the message box, mention that the subscription renewed without notice.
Emphasize that your account has been unused during the billing period.
Submit your refund request and wait for confirmation.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find your Workout Trainer PRO+ subscription in the list.
Tap on the subscription and choose Report a Problem.
Select Request a Refund.
In your message, mention that the subscription renewed without notice.
Highlight that your account remains unused.
Submit the request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the profile icon in the top right corner.
Go to Payments & subscriptions.
Select Subscriptions.
Locate the Workout Trainer PRO+ subscription.
Tap on Manage and select Refund.
In the refund request form, mention that the subscription renewed without notice.
Include that your account has been unused during the billing period.
Submit the refund request.
If you purchased through Roku:
Turn on your Roku device and navigate to the Home screen.
Go to Streaming Channels.
Select Manage Subscription under the Workout Trainer PRO+ channel.
Choose Cancel Subscription first to stop future charges.
For a refund, visit the Roku website and log into your account.
Select My Account and then Purchase History.
Locate the Workout Trainer PRO+ charge.
Select Request Refund.
In your message, indicate that the subscription renewed without notice.
Point out that your account has been unused.
Submit your request through the website for processing.
If you purchased through another platform:
Identify the billing platform used for your subscription.
Visit the respective website for account management.
Log in to your account.
Navigate to the Billing or Subscriptions section.
Find your Workout Trainer PRO+ subscription.
Select the option to Request a Refund.
State that the subscription renewed without notice in your message.
Mention that the account has been unused.
Submit the refund request according to site guidelines.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to address a billing situation regarding my account. [describe reason]
I would like to request a refund in the amount of [Amount] for this situation.
Attached are the relevant documents that support my request, if applicable.
Could you please confirm the receipt of this request and provide an update within 3-5 business days?
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but not yet processed.
You will receive an update within 3-5 business days once the status changes.
Processing
Your refund is currently being reviewed.
Please allow up to 5-7 business days for this stage. Check back for updates.
Refunded
Your refund has been successfully processed and funds returned.
Expect to see the amount credited back to your account within 3-5 business days.
Partially Refunded
Partial refund has been issued, reflecting only a portion of the total.
The remaining balance has not been reimbursed; check your account for details.
Completed
Refund process is finalized and your account reflects this change.
You can confirm the transaction in your account statement.
Canceled
Your refund request has been canceled.
If this was a mistake, please contact support for further assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Refunds can often be a part of the customer experience with Workout Trainer PRO+, especially when users need clarity or adjustments to their subscriptions. Here are some scenarios where users successfully claimed refunds:
Subscription Pause: A user decided to pause their Workout Trainer PRO+ subscription due to personal circumstances. After ensuring their account was paused correctly, they later realized they were accidentally billed for a month they couldn't use. After contacting customer support, they explained their situation and were granted a refund for that billing cycle.
Inadvertent Upgrade: A user intended to upgrade their account to the PRO+ plan but mistakenly selected a premium add-on instead. Upon noticing the error and contacting Workout Trainer PRO+ support, they were delighted to receive a prompt refund for the premium add-on and successfully upgraded to the desired PRO+ plan.
Content Access Issues: A user experienced technical difficulties accessing certain features that were promised in their subscription. After reaching out to support for assistance, it was determined that a refund was appropriate for the partial month of service during which the user could not fully utilize their plan. They received a swift refund reflecting that month.
Trial Conversion Confusion: After completing a free trial, a user discovered they were billed immediately for a full subscription, though they had planned to cancel. Upon explaining the misunderstanding to the support team, they were issued a refund and canceled the subscription, receiving guidance on how to manage their account better in the future.
The Easiest Way to Get a Workout Trainer PRO+ Refund
If you're frustrated trying to get a refund from Workout Trainer PRO+—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Workout Trainer PRO+ is a straightforward process designed to keep you informed every step of the way. Follow these steps to ensure you are efficiently monitoring your refund progress:
Email Updates: After you initiate a refund request, Workout Trainer PRO+ will send you an email confirmation. Look for this email as it contains vital details regarding your refund status and important timelines.
In-App Notifications: If you use the Workout Trainer mobile app, you’ll receive in-app notifications regarding your refund. Make sure to check the notifications section regularly for updates.
Account Dashboard: Log into your Workout Trainer PRO+ account and navigate to the Billing Section in your account settings. Here, you can view your current payment information and any refunds that are being processed.
Order History: In your account dashboard, go to the Order History tab to see a detailed list of all transactions, including refund requests and their current statuses.
Refund Progress Information: Workout Trainer PRO+ provides information about the refund progress, including timelines and any delays. You can find this information under the Refund Status section within your order history.
Help Center: If you have specific questions or concerns about your refund status, visit the Workout Trainer PRO+ Help Center for additional resources and support.
FAQ
Refunds for Workout Trainer PRO+ subscriptions are generally not provided if a user forgets to cancel in time. We recommend reviewing our cancellation policy for specifics and considering your usage when determining if the service is right for you. If you have further questions, contacting our support team may help clarify your options.
Refunds for Workout Trainer PRO+ typically take 5 to 10 business days to process and reflect in your account, depending on your payment method and financial institution. Please allow this timeframe for the transaction to be completed before reaching out for further assistance.
If you see a charge for Workout Trainer PRO+ but do not have an active subscription, please check the purchase history of your app store for any associated subscriptions. Additionally, you can contact our customer support team through the website for assistance in resolving the issue and verifying your account status.
If you are unable to obtain a refund directly from Workout Trainer PRO+, consider reaching out to customer service again for additional assistance. You may also ask to escalate your inquiry within their support system for further review. Additionally, reviewing your account details may provide insights or options that could be helpful.
If Workout Trainer PRO+ has declined your refund request, you can start by carefully reviewing their refund policy to ensure all conditions are met. Additionally, contacting customer support again for further clarification or assistance may provide more insight or options. It's also a good idea to double-check your account details to confirm the status of your subscription and any applicable terms.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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