It's common for users to overlook billing details until they encounter an unexpected charge, such as an automatic subscription renewal. This guide aims to clarify how refunds for Workout Trainer PRO+ function, who qualifies for them, and the steps necessary to swiftly request your money back. Our goal is to provide you with a clear and helpful resource, ensuring you feel confident navigating the refund process.
What You Should Prepare Before Applying For Refund
Account Information: Your Workout Trainer PRO+ account email and username to verify your identity.
Transaction ID: The specific transaction ID for the purchase you wish to refund, which can be found in your account or purchase confirmation email.
Purchase Date: The date when the subscription or purchase was made, to assist in locating the transaction.
Subscription Details: If applicable, details about your subscription plan (e.g., monthly or annual) and any changes made to the plan.
Reason for Refund: A clear explanation of why you are requesting the refund, such as dissatisfaction with the service or a billing error.
Supporting Documentation: Any relevant screenshots or emails that confirm your purchase or show issues with the service, such as error messages or service failures.
Payment Method Information: The original payment method used for the purchase, as Workout Trainer PRO+ may require this to process the refund.
Communication History: A record of any prior correspondence with customer support regarding this issue, including ticket numbers or chat transcripts if available.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Google Play
7-10 working days
Apple App Store
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Workout Trainer PRO+
At Workout Trainer PRO+, understanding user rights and refund eligibility is essential for managing your subscription effectively. As a digital fitness service, Workout Trainer PRO+ provides a range of workout programs and tools to its users. Refund eligibility largely revolves around subscription management scenarios, which can include trial period assessments and service disruptions.
Trial Period Cancellation: If you signed up for a trial subscription and canceled it before the trial period ended, you may qualify for a refund of any associated fees.
Subscription Downgrade or Cancellation: Users who decide to downgrade or cancel their subscription may be eligible for a refund corresponding to any unused portion of their subscription, depending on specific billing cycles.
Service Unavailability: In the event that the Workout Trainer PRO+ service is unavailable due to technical issues, users may qualify for a refund for the period during which the service was inaccessible.
Account Management Issues: If you encounter any discrepancies in your account or subscription status that affect your access to the service, you may be eligible for a review and potential adjustment to your billing.
Step-by-Step Process to Request Your Workout Trainer PRO+ Refund Like a Pro
If you purchased through Workout Trainer PRO+.com:
Go to veloyvigilfinearts.com and log into your account.
Navigate to the Account Settings section.
Find the Billing section and select Transaction History.
Locate the recent transaction for the Workout Trainer PRO+ subscription.
Click on the Request Refund button next to the transaction.
In the refund request form, mention that the subscription renewed without notice and that you were unable to use the service.
Submit the form and note the confirmation for future reference.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Choose your Workout Trainer PRO+ subscription.
Tap on Report a Problem at the bottom of the page.
Select Subscription issues as the problem.
Mention that the subscription automatically renewed and that you did not intend to continue.
Submit your request and keep an eye on your email for a response.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on your Profile icon in the top right corner.
Select Payments and subscriptions.
Go to Subscriptions and find your Workout Trainer PRO+ subscription.
Tap on Cancel Subscription to stop future billing.
After cancellation, select Request a refund on the subscription page.
When prompted, state that the service was not used or that you weren’t aware of the renewal.
Complete the process and check your email for updates.
If you purchased through Roku:
Go to the Roku Home Screen and navigate to Settings.
Select Account and then Manage Account.
Scroll down to Purchase History and select the transaction for Workout Trainer PRO+.
Click on Request Refund linked to the transaction.
In your request, mention that you were not notified of the renewal and were unable to use the subscription.
Submit your request and keep the confirmation email for your records.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to discuss my recent billing situation: [describe reason].
I would like to request a refund in the amount of [Amount].
Please find attached documentation that supports my request, should it be applicable.
I would appreciate your confirmation regarding this matter within 3-5 business days.
Thank you for your attention to this request.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been submitted but is awaiting approval.
Your refund request is in review; no action is required at this time.
Processing
The refund is being processed by our team.
Your refund is under processing; you will be notified once it’s completed.
Refunded
The refund has been successfully issued.
Your money has been returned; check your original payment method for the refund.
Partially Refunded
A portion of the payment has been refunded.
Some charges have been refunded; review your account for details.
Completed
The refund process is fully complete.
Your refund is finalized. You're all set!
Canceled
The refund request was canceled by the customer or support.
Your refund request has been canceled. If this was a mistake, please reach out for further assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Workout Trainer PRO+ offers a variety of subscription-based fitness resources, and users occasionally encounter situations where they need to request refunds. Here are some realistic scenarios illustrating how users have successfully claimed refunds:
Subscription Downgrade Request: After several months of using the advanced features in Workout Trainer PRO+, a user decided to downgrade to the basic plan after realizing they were not fully utilizing the premium content. They contacted customer support to initiate the downgrade and successfully received a refund for the remaining balance of the premium subscription for that billing cycle.
Unintentional Subscription Renewal: A user who was on a trial subscription forgot to cancel before the trial period ended. They reached out to the support team right after noticing the automatic renewal charge on their account. The support team was able to assist them promptly, processing a refund for the trial renewal charge since the user hadn't used any premium features after the trial expiration.
Feature Access Issues: A user experienced technical difficulties and was unable to access the premium workout plans they subscribed to. After contacting support regarding the issue and detailing their subscription concerns, they received a refund for the subscription period affected by the access problems.
Plan Change during Billing Cycle: A user opted to change their subscription plan mid-month but was billed for the current plan again. Once they reached out to customer service with their account history and requested a consultation regarding the plan change, they were issued a pro-rated refund for the overlapping charges as part of their plan transition.
The Easiest Way to Get a Workout Trainer PRO+ Refund
If you're frustrated trying to get a refund from Workout Trainer PRO+—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Workout Trainer PRO+ is crucial to ensure you stay informed about your transaction. Here are some efficient ways to check on your refund:
Check Your Email: After initiating a refund, you will receive an email confirmation. This email will contain important details about your refund request, including the reference number and estimated processing time. Make sure to check your inbox and spam folder for these updates.
Use the App Notifications: For quick updates, enable notifications in the Workout Trainer PRO+ mobile app. You will receive real-time alerts about the status of your refund, ensuring you never miss an important update.
Visit Your Account Dashboard: Log into your Workout Trainer PRO+ account and navigate to the Order History section. Here, you can find the status of your refund request along with any related transaction details.
Billing Section Insights: Check the Billing section in your account settings for detailed information about your recent transactions. This section will display if your refund has been processed and any amounts credited back to your account.
Refund Progress Tracker: Workout Trainer PRO+ offers a Refund Progress Tracker feature within your account dashboard. This tool will provide step-by-step updates on where your refund stands in the process, from the initial request to final approval and issuance.
FAQ
Refunds for Workout Trainer PRO+ subscriptions are typically not provided if you forget to cancel before the billing cycle resets. We recommend reviewing the subscription terms and contacting our support team for assistance, as they may be able to offer additional guidance on your situation.
Refunds for Workout Trainer PRO+ typically process within 5 to 10 business days, depending on your bank or payment provider's policies. You may want to check with them if you do not see the refund after this timeframe. Thank you for your patience as we work to resolve your request.
If you see a charge for Workout Trainer PRO+ but do not have an active subscription, please check your purchase history to confirm any previous transactions. You can also reach out to our customer support team for assistance in clarifying the charge and exploring any potential resolutions.
If you are unable to secure a refund directly from Workout Trainer PRO+, consider reaching out to their customer service team again for further assistance. You may also want to escalate your inquiry within their support system for additional clarity. Additionally, reviewing your account details and any relevant transaction information can be helpful in addressing your concerns.
If Workout Trainer PRO+ refuses to issue a refund, you may want to review their refund policy again to ensure all conditions have been considered. Additionally, reaching out to their customer support team for further clarification or assistance can provide more options. It's also a good idea to double-check your account details for any relevant information that may support your request.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.png)
Comments (0)