Many users only consider billing matters when an unforeseen charge comes to light, such as an automatic subscription renewal. This guide is designed to clarify the refund process for XBRL International, detailing the eligibility criteria and providing step-by-step instructions to help you request your funds back quickly and efficiently. We aim to make this process as smooth as possible, ensuring that you have all the information you need at your fingertips.
What You Should Prepare Before Applying For Refund
Account Information: Your XBRL International account username and registered email address.
Transaction ID: The specific transaction ID associated with the purchase you are seeking a refund for.
Order Confirmation: A copy of the order confirmation email or receipt that details your purchase.
Proof of Payment: Evidence of payment, such as a bank statement or a payment service screenshot showing the charge.
Refund Reason: A detailed explanation of why you are requesting the refund, focusing on any specific issues with the service.
Subscription Details: If applicable, information about your subscription plan, including start and end dates.
Attachments: Any relevant documentation or screenshots that support your request.
Contact Information: Your preferred contact information for follow-up communication regarding the refund.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from XBRL International
At XBRL International, users engaging with our services have specific rights regarding refunds that are shaped by the nature of our offerings. We strive to provide clarity about eligibility for refunds to ensure a satisfactory experience with our digital solutions and resources.
Refund eligibility may apply under the following circumstances specifically relevant to our services:
Subscription Cancellation: Users who have canceled their subscriptions within the allowable timeframe may qualify for a pro-rated refund based on the unused portion of their subscription term.
Service Downtime: If there is a significant interruption in service that affects the user's ability to access their purchase, they might be eligible for a refund for the duration of the downtime, depending on the circumstances of the outage.
Incorrect Billing Amounts: In the event a user is billed an amount that does not align with their selected plan or service, a review of the account may identify situations where a refund could apply for the discrepancy.
Content Accessibility Issues: If specific digital content purchased is not accessible due to technical issues and those issues cannot be resolved in a timely manner, users may be eligible to receive a refund for that content.
Service Discontinuation: Should XBRL International discontinue a service that a user has paid for, the user may qualify for a refund for any unused service time remaining.
We encourage users to contact our support team for inquiries regarding their specific situation to facilitate a thorough review and determination of any potential refund eligibility.
Step-by-Step Process to Request Your XBRL International Refund Like a Pro
If you purchased through editabletable.com:
Visit editabletable.com and log into your account.
Navigate to your Account Settings by clicking on your profile icon in the top right corner.
Select Billing History from the dropdown menu.
Locate the transaction you wish to refund; click on Details.
Click on Request Refund and fill in the form provided.
In the message area, mention that the subscription renewed without notification.
Reiterate that the account has remained unused during this period.
Submit the request and check your email for a confirmation of your refund request.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find the subscription for editabletable.com and tap on it.
Scroll down and select Report a Problem.
In the description, note that the subscription renewed without notice.
State that the account was not accessed during the billing period.
Submit your report for review by Apple.
If you purchased through Google Play:
Open the Google Play Store on your device.
Tap on the Menu icon and go to Subscriptions.
Select the editabletable.com subscription.
Tap on Cancel Subscription.
After cancellation, go back to your subscription and select Request a Refund or Report a Problem.
In your description, mention that the subscription renewed unexpectedly.
Emphasize that the account was inactive during the renewal period.
Complete and submit your refund request.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
Select Manage Account on the homepage.
Click on Viewing Activity.
Find the editabletable.com purchase and click Details.
Select Request Refund.
Clearly state that the subscription renewed without any advance notice.
Make it clear that the account has not been used in the recent billing period.
Submit your request and check your email for updates.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to XBRL International for Refund
Script
Copy
Subject: Refund Request – XBRL International Account [Your Email]
Dear XBRL International Team,
I hope this message finds you well.
I would like to bring to your attention the following billing situation: [describe reason]
I would like to request a refund in the amount of [Amount].
Attached to this email are the relevant documentation regarding my request.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been received but is awaiting review.
Your refund has not yet been processed; check back soon for updates.
Processing
The refund is currently being processed by our team.
Your refund is under review; it typically takes 5-7 business days.
Refunded
The refund has been completed, and the amount has been returned.
The amount has been credited back to your original payment method.
Partially Refunded
A portion of your refund has been approved and processed.
You will receive a credit for the partially refunded amount.
Completed
The refund process has been successfully finished.
All steps of your refund have been finalized.
Canceled
The refund request has been canceled and will not be processed.
Your refund request was not fulfilled; no amount will be refunded.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At XBRL International, users often encounter situations that lead to the successful claiming of refunds related to their subscription services or account management. Here are a few specific scenarios:
A user realized that they had subscribed to a plan that exceeded their reporting needs. After reviewing their account settings and identifying a more suitable option, they contacted customer support, who promptly refunded the difference in subscription fees after assisting them in switching to the lower tier.
After a recent subscription renewal, a user noticed an unexpected billing for a feature they had previously opted out of. Upon reaching out to the XBRL International support team for clarification, they were informed of the oversight and received a prompt refund for the unnecessary charge.
A customer decided to explore a short-term project using XBRL's services and mistakenly enrolled in an annual plan. Once they realized the error, they reached out to support within the refund period, providing the necessary details. The team quickly processed the refund for the unused portion of their subscription.
During an account audit, a user found out that they had accidentally purchased an add-on that wasn't necessary for their current usage. After discussing their account needs with a representative, the team facilitated a straightforward refund for the add-on, helping the user optimize their service plan.
The Easiest Way to Get a XBRL International Refund
If you're frustrated trying to get a refund from XBRL International—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with XBRL International is straightforward when you know where to look and how the process works. Here are some effective methods to efficiently monitor your refund progress:
Email Notifications: XBRL International will send you email updates regarding your refund status. Be on the lookout for emails with the subject line "Refund Update" which indicate the current state of your refund.
Account Dashboard: Log into your XBRL International account and navigate to the "Order History" section. This section provides detailed information about your recent transactions, including any refunds and their status.
In-App Notifications: If you are using the XBRL International mobile app, check the notifications tab for real-time updates on your refund. The app will notify you when your refund has been processed.
Billing Section: Access the "Billing" section within your account settings to view transactions and refund requests. This area shows detailed records and timelines for each refund process.
Refund Progress Information: XBRL International typically provides specific status updates such as "Requested," "Processing," and "Completed." This helps you gauge how far along your refund is in the process.
Customer Support: If you have further questions about your refund status, you can reach out to XBRL International’s support team through the contact forms available on their website, ensuring you have your order number at hand for quicker assistance.
FAQ
Refunds for subscriptions typically require cancellation before the renewal date. If a cancellation is not processed in time, the policy generally states that users are not eligible for a refund for that billing period. It's best to review the specific terms of your subscription for more details.
Refund processing times can vary depending on your bank or payment provider, but it typically takes 5 to 10 business days for the funds to appear in your account after the refund is initiated. Please allow additional time during peak processing periods.
If you see a charge but don’t have an active subscription, please check your account for any previous subscriptions or transactions that may have occurred. If you still believe the charge is incorrect, contact our support team with the transaction details for further assistance.
If you are unable to obtain a refund directly from XBRL International, consider reaching out to their customer service team for further assistance. Additionally, you may want to escalate your inquiry within their support system to ensure your concerns are addressed. Reviewing your account details and any relevant transaction history might also provide helpful context for your discussions with the support team.
If XBRL International refuses to issue a refund, it may be helpful to review their refund policy for further insights on the decision. You can also consider reaching out to their support team again for clarification on your request and exploring any options that may be available based on your account details.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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