Many users often overlook billing details until an unexpected charge catches them off guard, such as an automatic subscription renewal. This guide provides a clear overview of how refunds work for YarnBuddy – Knit and Crochet, detailing eligibility criteria and the steps to swiftly request a refund. Our goal is to help you navigate this process with ease, ensuring you feel supported and informed every step of the way.
What You Should Prepare Before Applying For Refund
Account Details: Your YarnBuddy account email and username.
Transaction ID: The unique ID from your most recent order or transaction confirmation.
Purchase Date: The date when you made the purchase of the pattern or subscription.
Refund Reason: A clear explanation of why you are requesting a refund, such as dissatisfaction with a pattern or service.
Payment Information: The payment method used (e.g., credit card, PayPal) and any relevant transaction details.
Product Ownership: Proof of purchase, usually provided electronically, such as a confirmation email from YarnBuddy.
Data Usage: Any usage data or logs if you are requesting a refund for a subscription service, indicating the extent of product usage.
Customer Support Interaction: Any prior correspondence with YarnBuddy’s support team regarding your issue, including ticket numbers or emails.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from YarnBuddy – Knit and Crochet
At YarnBuddy – Knit and Crochet, users have specific rights regarding subscription usage and billing matters. Understanding these rights can help in determining if a refund may be applicable based on individual circumstances related to the usage of the service.
YarnBuddy offers a subscription-based service focused on providing tools and resources for knitting and crocheting enthusiasts. Given this structure, there are several scenarios where users might inquire about potential refunds:
Accidental Subscription Purchase: Users who have unintentionally subscribed, perhaps due to misunderstanding promotional terms, may be eligible for a refund within a specified grace period after the initial charge.
Service Inaccessibility: If users are unable to access the YarnBuddy app due to technical issues for an extended period, this may qualify them for a refund or credit for the non-accessible time frame.
Subscription Changes: Users who change their subscription tier may qualify for prorated refunds depending on the timing and specifics of their upgrade or downgrade request.
Promotional Offers: If users have subscribed during a promotional period and believe they are not receiving the advertised benefits, they might inquire about a refund reflecting those expectations.
It is recommended that users review their account settings and previous communication for further clarification on rights and possible further actions related to the specific service. Each of these situations emphasizes the importance of maintaining clear communication with YarnBuddy regarding subscription management for accurate support.
Step-by-Step Process to Request Your YarnBuddy – Knit and Crochet Refund Like a Pro
If you purchased through YarnBuddy – Knit and Crochet.com:
Visit the YarnBuddy website and log into your account.
Navigate to the Account Settings section from the main menu.
Click on Billing History to find your recent charges.
Locate the subscription or membership in question and select Request Refund.
In the message box, mention that the subscription renewed without prior notification.
Submit your request and wait for confirmation via email.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions from the options.
Find and tap on the YarnBuddy subscription.
Select Report a Problem and choose the issue related to your refund.
In the message, emphasize that the account was unused since renewal.
Follow the prompts to submit your request.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines) in the top-left corner.
Select Subscriptions from the menu.
Find the YarnBuddy subscription and tap on it.
Select Refund or Cancel Subscription option.
In the feedback section, mention that the subscription renewed unexpectedly.
Submit the request and check for a confirmation email.
If you purchased through Roku:
Log into your Roku account on the website.
Navigate to Manage Account and then to Subscriptions.
Locate the YarnBuddy subscription.
Select Unsubscribe to cancel the service.
Contact Roku customer support through the Help section.
In your support message, state that you seek a refund because the service was not used post-renewal.
Complete the support request and await their response.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
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Draft email to YarnBuddy – Knit and Crochet for Refund
Your refund request has been received but is awaiting approval.
Please allow up to 3 business days for your request to be reviewed.
Processing
Your refund is currently being processed.
Funds may take 5-7 business days to appear in your account.
Refunded
Your refund has been successfully completed.
You will receive a confirmation email and the amount will be credited back to you.
Partially Refunded
A portion of your refund has been processed.
You will receive an email detailing the amount refunded and the reason.
Completed
Your refund process is fully completed and no further action is needed.
You have successfully received your refund; thank you for choosing YarnBuddy!
Cancelled
Your refund request has been cancelled and no action will be taken.
If you believe this is incorrect, please contact our support team for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At YarnBuddy – Knit and Crochet, users occasionally encounter situations where they may seek refunds. Here are some real user scenarios illustrating how refunds were successfully claimed in a straightforward manner.
Subscription Cancellation Confusion: After enjoying a month of the Premium YarnBuddy subscription, Anna decided to switch to the Basic plan. She accidentally billed for another month of the Premium service. Upon reaching out to support, she explained her intention, and YarnBuddy promptly issued a refund for the additional charge.
Incorrect Pattern Download: Mark purchased a crochet pattern that he found did not meet his expectations after downloading it. He contacted YarnBuddy’s customer service, shared his feedback, and after confirming it was unused, received a refund for the purchase.
Quality Issue with Yarn: Jessica ordered a specific yarn that she was excited to use, but when it arrived, it had an unintentional defect that impacted her project. She reached out to YarnBuddy’s support team with a photo and was issued a refund as per their return policy.
Billing Error on Family Plan: Another user, Tom, realized he had been billed incorrectly after adding his family member to his YarnBuddy account. After verifying the details with customer support, they were able to adjust the billing and promptly refund the difference.
The Easiest Way to Get a YarnBuddy – Knit and Crochet Refund
If you're frustrated trying to get a refund from YarnBuddy – Knit and Crochet—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at YarnBuddy – Knit and Crochet is straightforward and designed to keep you informed every step of the way. Here’s how to efficiently monitor your refund:
Email Notifications: Look out for refund status updates sent directly to your registered email. These notifications provide information about the approval of your refund and the expected timeframe for processing.
In-App Notifications: If you use the YarnBuddy mobile app, enable push notifications to receive real-time updates regarding your refund status directly on your device.
Account Dashboard: Log into your YarnBuddy account and navigate to the Order History section. Here, you can find detailed information about your refund status, including whether it’s pending, approved, or completed.
Billing Section: Access the Billing section under your account settings to view refund details, such as transaction history and any funds returned to your payment method.
Estimated Processing Times: Refund updates will also include estimated processing times, so check your email or app notifications for guidance on how long the refund may take to reflect in your account.
Customer Support: If you have questions about your refund, consider reaching out to YarnBuddy’s customer support through the app or website for personalized assistance.
FAQ
Refunds for subscriptions are typically not provided if users forget to cancel in time. We encourage you to review our cancellation policy and settings to avoid any future charges. If you have any concerns, please reach out to our support team for assistance.
Refunds typically take 5 to 10 business days to process once initiated. The time it takes for the funds to appear in your account may vary depending on your bank or payment provider. We appreciate your patience as we work to ensure your refund is handled promptly.
If you see a charge but do not have an active subscription, please first check your account for any active plans or trial periods. If everything seems correct, we recommend reaching out to our support team through the app or website for further assistance in resolving the issue.
If you're unable to receive a refund directly from YarnBuddy – Knit and Crochet, consider reaching out to customer service once more to discuss your situation. You may also explore escalating your inquiry within their support system for further assistance. It can be helpful to review your account details to ensure all relevant information is up to date.
If YarnBuddy – Knit and Crochet does not issue a refund, you may want to review their refund policy for further clarification. Additionally, consider reaching out to customer support again for more assistance or to explore alternative resolutions. You can also check your account details to ensure everything is accurate.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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