Unexpected charges can be concerning, especially when it's related to your yoga subscription. At Mindful Owl Yoga, we understand that billing is often an afterthought—until a renewal catches you off guard. This guide aims to clarify how our refund process works, who is eligible for a refund, and the straightforward steps to request your money back swiftly. We're here to ensure that your experience remains positive and stress-free.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Secure your original confirmation email for the yoga class or subscription purchase.
Transaction ID: Locate the transaction ID from your payment confirmation to streamline the refund process.
Account Information: Have your Mindful Owl Yoga account login details handy to verify your purchase.
Date of Service: Note the date of the yoga class or service to reference when applying for the refund.
Reason for Refund: Prepare a clear statement outlining the reason for requesting the refund, such as cancellation or dissatisfaction.
Supporting Documentation: If applicable, gather any documents like medical notes or communication indicating your reason for the refund.
Service Usage Details: Provide details on whether you attended the class or utilized a subscription service, if relevant.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
Gift Card
Immediate upon request
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Yoga Services
At Yoga Services, we strive to ensure that our users are satisfied with their experience. Understanding your rights regarding refunds is essential, especially in the context of the various services we provide, including class subscriptions and workshops. While most transactions are non-refundable due to the nature of our services, certain circumstances may qualify for a refund based on our policies.
Class Cancellations: If a class is canceled by Yoga Services, users may be eligible for a refund or a credit for future classes.
Workshop or Event Rescheduling: Should a workshop or event be rescheduled, users who cannot attend the new date may have the option to request a refund.
Membership Freeze: Users can typically freeze their membership for a fixed period. If a user is unable to utilize their membership due to medical conditions or other verified circumstances, they might be eligible for a prorated refund for the frozen period.
Service Quality Issues: In cases where users feel that the service did not meet the professional standards outlined during enrollment, a review may lead to eligibility for a refund.
Account Management Queries: If users have uncertainty regarding their billing cycle or membership status, clarifying questions on their account could potentially uncover situations that might qualify for adjustments or credits.
We encourage users to reach out to our support team for specific inquiries regarding their eligibility for refunds based on their unique situations. Our goal is to ensure clarity and satisfaction in your experience with Yoga Services.
Step-by-Step Process to Request Your Yoga Services Refund Like a Pro
In the message box, mention that the subscription renewed without notice and you would like a refund.
Submit your request and take note of any confirmation message.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and select the subscription associated with Yoga Services.
Tap Cancel Subscription to stop further charges.
Immediately afterward, open the App Store and scroll down to Account.
Select Purchased then find the Yoga Services subscription.
Tap on it and look for the option to request Report a Problem.
Choose I'd like to request a refund and provide a brief note mentioning that the account was unused.
Submit your request and check your email for a follow-up.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Profile icon at the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions and locate your Yoga Services subscription.
Tap Manage and then choose Cancel Subscription.
After canceling, return to the Subscriptions page.
Look for the Request a refund option and click on it.
In the feedback area, mention that the subscription was not used and you would like a refund.
Complete the process by clicking Submit.
If you purchased through Roku:
Go to your Roku device and press the Home button on your remote.
Select Streaming Channels followed by Manage Channels.
Find and select Yoga Services.
Press the * button to access the options menu.
Select Unsubscribe to stop future billing.
Head to the Roku Customer Support webpage.
Navigate to My Account and look for Billing options.
Locate the link to Request a Refund.
When filling out the form, highlight that the subscription renewed unexpectedly.
Submit the request and monitor for confirmation emails.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to formally request a refund regarding my yoga services account. [describe reason]
I would like to request a refund of [Amount].
Attached to this email are the necessary documents for your reference.
Please confirm receipt of this request and provide an update within 3-5 business days.
Thank you for your attention to this matter.
Best regards,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been submitted but is not yet processed.
Your refund is being reviewed and will typically take 1-3 business days.
Processing
The refund is currently being processed by our system.
This phase usually takes 3-5 business days. Check back soon!
Refunded
The refund has been successfully completed and funds have been returned.
Your account will reflect the refund within 1-3 business days.
Partially Refunded
A portion of the payment has been refunded.
You will receive a confirmation of the amount refunded. The remaining balance is still valid for classes.
Completed
The refund process is fully completed with successful fund transfer.
You will receive an email confirmation. Expect the funds to appear in your account shortly.
Canceled
The refund request has been canceled and no transaction will occur.
If you believe this was an error, please contact us to reinstate the refund request.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Yoga Services, we understand that life can sometimes take unexpected turns, impacting your yoga practice and service engagement. Here are a few realistic scenarios where users successfully claimed refunds:
Class Package Expiration: A user purchased a 10-class package but was unable to attend classes due to a family emergency. After contacting customer support, they explained their situation and received a refund for the remaining unused classes, allowing them to focus on their family during that time.
Accidental Subscription Upgrade: A long-time subscriber intended to renew their basic membership but inadvertently upgraded to a premium plan. Upon realizing the change within a few days, they reached out to customer service, who promptly processed a refund for the difference and reinstated their original plan.
Live Stream Cancellation: During a particularly stormy week, a scheduled live stream class was canceled due to technical difficulties. Participants received an email notifying them of the cancellation and were given the option to receive a refund or credit for a future class, with many opting for the refund as they had a tight schedule.
Change of Location: A user had registered for a workshop at a specific studio, but due to unforeseen circumstances, the workshop transitioned to an online format. They realized this change didn't align with their personal preferences for in-person sessions and contacted Yoga Services, which facilitated a swift refund upon request.
The Easiest Way to Get a Yoga Services Refund
If you're frustrated trying to get a refund from Yoga Services—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at Yoga Services is straightforward when you know where to look. Below are tailored tips to help you monitor your refund efficiently:
Email Notifications: Keep an eye on your email for updates from Yoga Services. They will send a confirmation email once your refund request has been processed, including details on the amount and expected timelines.
Account Dashboard: Log into your account on the Yoga Services website. Navigate to the Billing section to view real-time updates on your refund status. Here, you can see the current status and any relevant notes regarding your refund.
In-App Notifications: If you use the Yoga Services mobile app, check the notifications section. The app will send alerts for any changes in your refund status, ensuring you stay informed directly on your device.
Order History: Access your Order History under your account settings to review all transactions. Your refund will be listed here, showing whether it is pending or completed.
Customer Support: If you have questions or need additional information, don’t hesitate to reach out to Yoga Services’ customer support via the chat feature in the app or through their website. They can provide detailed updates on your refund.
FAQ
Unfortunately, if you forget to cancel your booking within the designated timeframe, we are unable to issue a refund for that session. We recommend reviewing our cancellation policy on the website to stay informed about the cancellation deadlines and ensure you can manage your bookings effectively in the future.
Refunds typically take 5 to 10 business days to process and appear in your account, depending on your bank or payment provider's policies. Once your refund is initiated, you will receive a confirmation email for your records. If you have any concerns about the timeline, please feel free to reach out to our customer service team.
If you see a charge but don’t have an active subscription, please verify your account details and previous transactions. You can reach out to our customer support team at support@mindfulowl.yoga, providing them with the charge information, and they will assist you in resolving the issue.
If you are unable to receive a refund directly from Yoga Services, consider reaching out to their customer service team again for further assistance. You may also explore options for escalating your inquiry within their support system. Additionally, reviewing your account details and any applicable policies could provide further clarity on your situation.
If Yoga Services refuses to issue a refund, you can start by reviewing the refund policy to ensure your request aligns with their guidelines. Additionally, consider contacting customer support again for clarification or to discuss any specific details about your situation. Checking your account details may also provide insights into any applicable terms or conditions.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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