How to Get a Yugen - Find Your Purpose Refund

• Account Email Address: Ensure you have the email associated with your Yugen account for identification.
• Order Number or Transaction ID: Locate the specific transaction ID from your receipt or confirmation email for faster processing.
• Refund Request Reason: Clearly define why you are requesting a refund, referencing any specific service or product issues.
• Subscription Details: If applicable, gather information on your subscription plan, renewal dates, and payment methods.
• Proof of Purchase: Keep your purchase confirmation or receipt handy, which may have been emailed to you upon completion.
• Feedback Documentation: If the service did not meet your expectations, document specific instances along with any previous communications with customer service.
• Timeline: Note any relevant timelines regarding your experience, like when you first contacted support.
• Screenshot Evidence: Take screenshots of any issues encountered during your experience with Yugen services, including app errors or unusual account behavior.

At Yugen - Find Your Purpose, we understand that circumstances may change, leading you to seek information about your rights regarding refunds. Our services are designed to support individuals on their journey to finding purpose and fulfillment. Refund eligibility is considered based on various factors related to your subscription or service usage.

Below are specific situations related to Yugen - Find Your Purpose that may qualify you for a refund:

• Service Cancellation: If you have canceled your subscription within the trial period, you may be eligible for a full refund of any fees charged during this timeframe.
• Service Disruption: If you experienced a significant service outage or disruption that impacted your ability to utilize the service, you may qualify for a refund for the time affected.
• Content Issues: If the content or materials delivered were not as described in your subscription plan, this may qualify for a refund based on discrepancies noted.
• Account Access Issues: If you were unable to access your account for an extended period due to technical issues and have provided notification, this situation could also be assessed for potential refunds.

We encourage you to reach out to our support team for clarification regarding your specific situation or to inquire about eligibility for a refund based on the above scenarios. Your journey with Yugen is important to us, and we aim to resolve any billing inquiries with the utmost care.

At Yugen - Find Your Purpose, we strive to create a seamless experience for our users when it comes to managing subscriptions and accessing our wellness resources. Here are some real user scenarios illustrating how refunds were successfully claimed:

• Subscription Downgrade: A user decided to downgrade from a premium subscription to a basic plan after realizing the premium features were not aligned with their goals. They reached out to customer support and were able to secure a prorated refund for the unused portion of their premium subscription, which made the transition smooth and hassle-free.
• Course Cancellation: After signing up for a live online workshop, a participant had to cancel due to a scheduling conflict. Contacting Yugen’s support team, they received a full refund as per the workshop’s cancellation policy, allowing them to consider future workshops without financial concern.
• Account Mismanagement: A user mistakenly created multiple accounts while trying to access their favorite wellness resources. Once they identified the error, they contacted customer support for clarification. The team promptly assisted by merging the accounts and issuing a refund for the extra subscription fees charged to the additional account.
• Incorrect Billing Cycle: A customer noticed that they were charged at an unexpected time due to a technical glitch in the billing system. Upon reaching out for resolution, Yugen’s support team acknowledged the issue and processed a refund for the erroneous charge, keeping the user informed throughout the process.

Tracking your refund status with Yugen - Find Your Purpose is straightforward and efficient. By following these specific steps, you can stay informed about your refund at every stage of the process.

• Check Your Email: Yugen sends periodic updates about your refund status directly to your registered email address. Look for emails titled "Refund Update" that provide information about processing times and when you can expect your funds.
• Use the Yugen Mobile App: If you have downloaded the Yugen app, navigate to the "Account" section. There, you can select "Refund Status" to view real-time updates and any actions required on your part.
• Visit Your Account Dashboard: Log in to your account on the Yugen website and head to the "Order History" tab. Here, you can see all past transactions along with their refund statuses. Each order will have a detailed view that mentions when the refund was initiated and anticipated completion dates.
• Billing Section Insights: Within the billing section of your account, you can find a summary of all financial transactions, including any refunds. This section is specifically designed to provide clarity on how refunds are processed and their current status.
• Notification Settings: Ensure your notification settings within the app or account are configured to receive updates about your refunds. This includes enabling in-app notifications so you won't miss important messages regarding your refund progress.