It's not uncommon for users to overlook billing details until an unexpected charge catches their attention, such as an automatic subscription renewal. This guide is designed to provide clarity on how refunds work for Yume - Beat Gambling Addiction, including who is eligible for a refund and the straightforward steps to request your money back quickly. Our aim is to support you in navigating the refund process smoothly, ensuring that you have all the information you need at your fingertips.
What You Should Prepare Before Applying For Refund
Account Information: Your registered email address and username associated with your Yume account.
Transaction Details: Provide the transaction ID of the purchase for which you are seeking a refund.
Purchase Date: Note the date when the service or subscription was purchased.
Subscription Status: If applicable, specify whether you are currently an active subscriber and include the relevant subscription plan name.
Reason for Refund: Clearly outline the reason for your refund request, such as dissatisfaction with the service or cancellation of subscription.
Communication Records: Include any prior communication with Yume support regarding your issue, such as emails or chat logs.
Proof of Payment: Attach any receipts or payment confirmations showing the transaction was completed.
Feedback on Service: Providing feedback can help them understand your issue better and process your request more smoothly.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
7-10 working days
Cryptocurrency
1-3 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Yume - Beat Gambling Addiction
At Yume - Beat Gambling Addiction, we understand that users may have different experiences and needs when it comes to our services. Consequently, eligibility for refunds generally depends on the specific circumstances surrounding your subscription and usage of our offerings. Our goal is to support you in your journey while ensuring transparency and clarity regarding your rights and refund options.
The following situations may qualify for a refund from Yume - Beat Gambling Addiction:
Subscription Cancellation Before the Renewal Date: If you cancel your subscription prior to the next billing cycle, you may be eligible for a refund for any unused portion of your subscription.
Account Issues Impacting Service: If you encounter significant technical difficulties that prevent you from accessing our services, and these issues are not resolved in a timely manner, you might be eligible for a refund.
Involuntary Subscription Renewals: In cases where a subscription is renewed without your consent due to account management questions, you may qualify for a refund for the renewal charge.
Service Modification or Discontinuation: If Yume modifies or discontinues a service that you have paid for, you could be eligible for a corresponding refund for that service.
We're committed to ensuring your experience with Yume - Beat Gambling Addiction is positive and supportive. If you believe your situation aligns with any of these circumstances, we encourage you to reach out for further assistance in discussing your options.
Step-by-Step Process to Request Your Yume - Beat Gambling Addiction Refund Like a Pro
If you purchased through Yume - Beat Gambling Addiction.com:
Visit the Yume support page at yu-me.us/support.
Look for the 'Contact Us' option and click it.
Fill out the contact form with your information.
In the message section, mention that you wish to request a refund for your subscription.
Emphasize that your subscription renewed without prior notice.
State clearly that your account has been unused.
Submit the form and wait for a confirmation email regarding your refund request.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select 'Subscriptions.'
Find your Yume subscription and tap on it.
Choose 'Cancel Subscription' at the bottom.
Visit the Apple Report a Problem page at reportaproblem.apple.com.
Sign in with your Apple ID.
Locate the charge for Yume and click 'Report a Problem.'
Choose 'Request a refund' as the problem type.
In the details, mention that the subscription renewed without notice.
Highlight that your account was not utilized during the billing period.
Submit your request and keep an eye on your email for a response.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on your profile icon in the top right corner.
Select 'Payments & subscriptions.'
Tap 'Subscriptions' and find your Yume subscription.
Tap 'Manage' and then 'Cancel subscription.'
Go back to 'Payments & subscriptions' and select 'Purchase history.'
Locate the Yume charge and click on it.
Follow the instructions to 'Request a refund.'
In your refund request, state that the subscription renewed without warning.
Emphasize that the account was not active or utilized during the billing.
Submit your request for processing.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
Select 'My account' from the menu.
Scroll down to 'Manage your subscriptions.'
Find the Yume subscription and click 'Unsubscribe.'
Visit the Roku support page for refund requests at support.roku.com.
Find the contact option and choose to chat or email support.
Mention in your communication that you wish to request a refund for Yume.
State clearly that the subscription renewed automatically.
Indicate that your account was not used during that time.
Submit your request and await a follow-up from Roku support.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Yume - Beat Gambling Addiction for Refund
I am writing to formally request a refund related to my account with Yume - Beat Gambling Addiction. The details of the billing situation are as follows: [describe reason].
I would like to request a refund in the amount of [Amount].
If applicable, I have attached documentation to support my request.
I kindly ask for confirmation of my refund request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been initiated and is awaiting approval.
Your refund is in the process of being reviewed. Please allow up to 3 business days for approval.
Processing
The refund has been approved and is currently being processed.
Your refund has been approved, and the funds will be returned to your account within 5-7 business days.
Refunded
The refund has been completed and the amount has been credited back to your account.
You will see the refund reflected in your account shortly. If not, please contact support.
Partially Refunded
A portion of your refund request has been successfully processed.
You have received a partial refund. Check your account for the amount credited back.
Canceled
The refund request has been canceled and no action will be taken.
Your refund request is no longer active. For any inquiries, please reach out to customer support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Yume - Beat Gambling Addiction, many users seek to navigate their subscription services effectively. Below are some realistic scenarios where users successfully claimed refunds based on their unique circumstances:
Subscription Change Error: A user intended to switch from a monthly plan to an annual plan but accidentally renewed their monthly subscription instead. Upon reaching out to customer support for clarification, the user explained their intention, and Yume promptly issued a refund for the additional month, allowing the user to transition to the desired annual subscription smoothly.
Accidental Renewal: A customer received a notification about their upcoming subscription renewal but realized they no longer needed the service after reflecting on their current recovery journey. Upon contacting Yume, they requested a refund for the recent renewal. The support team verified their circumstances and processed the refund efficiently.
Unintentional Account Reactivation: A user who previously paused their subscription returned to the platform only to discover that their account was reactivated without their explicit confirmation. After discussing the situation with Yume's support, the user was relieved to receive a refund for the unintended charge and re-confirmed their intentions for future engagement.
Account Management Questions: After an unexpected financial setback, a user reached out to inquire about pausing their subscription. Discussion with customer service revealed they could receive a refund for the current billing cycle’s charge due to their unique circumstances, which helped the user manage their budget more comfortably during this challenging time.
The Easiest Way to Get a Yume - Beat Gambling Addiction Refund
If you're frustrated trying to get a refund from Yume - Beat Gambling Addiction—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Yume - Beat Gambling Addiction is a straightforward process designed to keep you informed every step of the way. Here’s how you can efficiently monitor your refund status:
Email Notifications: Keep an eye on your inbox for automatic updates from Yume. You'll receive detailed emails outlining the status of your refund, including when it’s been initiated and when it’s expected to be completed.
In-App Notifications: If you’re using the Yume mobile app, check the notifications section for real-time updates on your refund. The app will alert you to important changes, ensuring you’re always in the loop.
Account Dashboard: Visit your account dashboard on the Yume website. Navigate to the ‘Billing’ section, where you can find a detailed overview of your recent transactions, including the status of any pending refunds.
Order History: Within the ‘Order History’ tab in your account settings, you can easily view the status of each order, including linked refunds. Look for updates alongside the specific transaction to see the progress.
Refund Progress Information: Yume provides comprehensive information on the refund process. Each update will indicate whether the refund is in processing, completed, or if there are any issues that need to be addressed.
Customer Support: If you need additional clarity or assistance, don’t hesitate to reach out to Yume’s support team directly through the app or website. They can provide personalized updates and guidance regarding your refund status.
FAQ
If you forget to cancel your subscription on time, refunds are not typically issued for that billing period. We recommend reviewing our cancellation policy and reaching out to customer support for guidance on any specific concerns regarding your account.
Refunds typically take 5 to 10 business days to process, depending on your bank or payment provider. Once initiated, you should see the funds reflected in your account within that timeframe. If you have not received your refund after that period, it's advisable to check with your financial institution for more details.
If you notice a charge but do not have an active subscription, please first check your account settings to confirm any recent subscription activity. If the charge still appears unclear, reach out to our customer support team for assistance, providing any relevant details to help us resolve the issue.
If you are unable to obtain a refund directly from Yume - Beat Gambling Addiction, consider reaching out to customer service again for further assistance. You might also explore escalating your concerns within their support system to ensure your request is thoroughly reviewed. Additionally, reviewing your account details and understanding the refund policy can provide more clarity on your options.
If Yume - Beat Gambling Addiction has refused to issue a refund, it's advisable to review their refund policy thoroughly to ensure all criteria were met. Additionally, consider reaching out to their support team again for clarification on the decision or any potential next steps. Checking your account details may also provide insight into your situation.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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