How to Get a YURI BEAUTY Refund

• Order Confirmation Email: Locate the email receipt from your purchase as it contains crucial information about your order.
• Transaction ID: Note down the unique transaction ID associated with your purchase to help identify your order in their system.
• Product Returns: Prepare the original packaging and any unused products you wish to return, ensuring they are in a sellable condition.
• Account Details: Have your YURI BEAUTY account login information ready if you need to access your order history or account settings.
• Refund Reason: Clearly articulate the reason for your refund request, whether it's due to dissatisfaction with the product or issues with delivery.
• Dated Photos: Take dated photos of the product as evidence of its condition at the time of the request.
• Customer Support History: Compile any previous correspondence with YURI BEAUTY's customer support regarding the order.
• Payment Method Details: Be ready with the details of the payment method used, as this may be required for processing the refund.
• Return Authorization Number: If applicable, ensure you have obtained any return authorization number before sending back items.
• Return Shipping Receipt: If you are returning products, keep the shipping receipt for tracking and proof of return.

At YURI BEAUTY, we strive to ensure our customers are satisfied with their purchases. Our policies are designed to address various situations that may arise regarding refunds for our beauty products. Understanding your rights and the eligibility criteria for refunds is important, as it helps clarify the circumstances under which refunds may be considered.

Refund eligibility at YURI BEAUTY may apply in the following specific scenarios:

• Damaged or Defective Products: If a product arrives damaged or defective, customers may qualify for a refund upon providing evidence (such as photographs) within a specified period after delivery.
• Unsuitable Products: Customers who have purchased items and find that they are not suitable for their expected use (e.g., due to allergic reactions) may be eligible for a refund, provided the products are returned unused and within an appropriate timeframe.
• Order Errors: In cases where an incorrect item was shipped, customers can submit a request for a refund or replacement within the return window stipulated in our policies.
• Product Return Policy: YURI BEAUTY has a clear return policy that outlines the conditions under which returns can be made for refunds. Items that are returned within this policy period in their original packaging could be eligible for a refund.
• Subscription Service Discrepancies: If you subscribe to our beauty box service and receive an incorrect box or fewer items than promised, this situation may qualify for a refund depending on the specifics of the subscription agreement.

For all refund requests, it is essential to check our refund policy and contact our customer service team for guidance. Our goal is to ensure that your experience with YURI BEAUTY is positive and satisfactory.

At YURI BEAUTY, customers might find themselves needing assistance with various situations related to their orders or subscriptions. Here are some realistic scenarios where users successfully claimed refunds:

• A customer ordered a skincare set but received the wrong products due to a packing error. After reaching out to YURI BEAUTY's customer service with pictures of the received items, they processed a refund for the incorrect products and promptly sent the right ones.
• During a subscription renewal period, a user realized they weren't using their service as frequently as anticipated. They contacted YURI BEAUTY's support to clarify their subscription status and, after discussing their options, a representative issued a refund for the latest renewal charge upon confirming their request to downgrade their plan.
• A user had a scheduled virtual facial treatment but had to cancel due to unforeseen circumstances. By notifying YURI BEAUTY more than 24 hours in advance, they were able to receive a full refund for the session, along with a credit for a future appointment.
• A customer bought a line of hair care products but found them incompatible with their hair type after a few tries. After providing feedback on the products and demonstrating adherence to the usage guidelines, YURI BEAUTY offered a hassle-free refund process to ensure satisfaction.

At YURI BEAUTY, we understand that tracking your refund status is crucial for a seamless shopping experience. Here’s how you can efficiently monitor your refund progress:

• Email Notifications: After initiating a refund, keep an eye on your email inbox. YURI BEAUTY sends out automatic updates regarding your refund status. Be sure to check your spam folder if you don’t see them in your inbox.
• Account Dashboard: Log in to your YURI BEAUTY account and navigate to the Order History section. Here, you can view all past orders and the current status of any refunds initiated, complete with timestamps.
• In-App Updates: If you use the YURI BEAUTY mobile app, make sure notifications are enabled. You will receive real-time alerts about your refund progress directly in the app.
• Billing Section: For detailed financial statements, check the Billing section of your account. This area provides information on processed refunds, including any transaction IDs for your reference.
• Personalized Support: If you have questions, you can reach out to our customer support via the Help Center found in your account settings. Our support team can provide tailored updates about your refund status.