How to Get an A MEDITATIVE STATE Refund

• Order Confirmation Email: Have the original order confirmation email, which includes details like the date of purchase and the services booked.
• Transaction ID: Locate your unique transaction ID provided at the time of purchase to reference your order accurately.
• Account Details: Be ready with your account email or phone number associated with your booking for verification purposes.
• Cancellation Policy Review: Familiarize yourself with A MEDITATIVE STATE's specific refund and cancellation policies to know if you are eligible for a refund.
• Proof of Payment: Collect any receipts or bank statements that show the payment made to A MEDITATIVE STATE.
• Documentation of Service Usage: If applicable, include details or documentation of the service you attended, such as class schedule or attendance records.
• Written Request: Prepare a brief written request outlining the reason for the refund and any relevant details supporting your claim.

*Working days are Monday to Friday, and don't include public holidays.

At A MEDITATIVE STATE, we strive to provide a fulfilling experience for our users. Understanding the circumstances under which you may be eligible for a refund is crucial for managing your account effectively. Below are specific scenarios that might qualify for refunds based on our service offerings:

• Cancellation of Prepaid Sessions: If you purchased a package of meditation sessions and proactively canceled your participation before the first session, you may be eligible for a full refund of the purchase price.
• Session Cancellation by A MEDITATIVE STATE: If a scheduled meditation session is canceled by A MEDITATIVE STATE and you are unable to reschedule, you might be eligible for a refund or credit toward future services.
• Technical Difficulties: If you experience ongoing technical issues that prevent you from accessing our sessions, and this is reported promptly, you may qualify for a refund for that specific session.
• Incomplete Packages: If your package includes multiple sessions but not all were delivered as promised, you could be eligible for a prorated refund for the missing sessions.

We encourage you to reach out directly to our customer service for personalized assistance regarding your account and potential refund eligibility.

At A MEDITATIVE STATE, our customers may occasionally seek refunds due to various personal circumstances or changes in plans. Here are some real user scenarios where refunds were successfully claimed:

• Service Change: A client had purchased a monthly subscription for virtual meditation classes but found themselves unable to attend frequently due to an unexpected schedule change. Upon initiating contact with customer service, they discussed their situation and received a refund for the remaining weeks in their subscription.
• Scheduling Conflict: A client booked a mindfulness workshop but later discovered a prior commitment that prevented their attendance. They reached out to A MEDITATIVE STATE's support team, explained the situation, and received a full refund promptly due to the cancellation policy allowing for refunds when notified in advance.
• Gift Certificate Issue: A user bought a gift certificate for a friend, who unfortunately was unable to redeem it due to illness. Upon request, the team at A MEDITATIVE STATE provided a refund as a goodwill gesture, assisting the customer in ensuring the value was returned to them directly.
• Class Availability: A customer attempted to enroll in a specific guided meditation series but was informed that it was overbooked and rescheduled. After expressing their desire for another session, they were offered a refund for that particular class while given options for future classes instead.

Tracking your refund status at A MEDITATIVE STATE can be a smooth and efficient process. To ensure you stay informed every step of the way, follow these tips:

• Email Notifications: Keep an eye on your email inbox! A MEDITATIVE STATE sends detailed refund update emails directly to the address associated with your account. These emails will provide you with key information about the status of your refund.
• Account Dashboard: Log into your A MEDITATIVE STATE account and navigate to the Order History section. Here, you can view the status of all your orders, including any refunds processed. The refund status will be clearly indicated next to each relevant order.
• Mobile App Updates: If you use the A MEDITATIVE STATE mobile app, check the Notifications tab for real-time updates on your refund status. Ensure that your app notifications are enabled to receive prompt alerts.
• Billing Section: For a more detailed view, head to the Billing section of your account settings. This area will provide a comprehensive overview of all transactions, including pending refunds, so you can monitor your finances closely.
• Live Chat Support: If you have questions or concerns about your refund status, don’t hesitate to use the Live Chat feature available on our website. Our support team is ready to assist you with specific inquiries regarding your refund.