Many members tend to overlook billing details until an unexpected charge appears, often due to automatic subscription renewals. This guide is designed to help you understand how AARP Membership refunds work, who qualifies for a refund, and the straightforward steps to quickly request your money back. We aim to provide clarity and assistance, ensuring you feel confident navigating the refund process.
What You Should Prepare Before Applying For Refund
AARP Membership Account Number: Your unique membership ID, typically found on your membership card or account profile.
Transaction Details: The date and amount of the transaction you wish to refund, along with any applicable transaction ID.
Proof of Membership: A copy of your membership confirmation email or welcome letter confirming your membership perks.
Reason for Refund: A clear explanation of why you are requesting the refund, such as dissatisfaction with service or billing errors.
Contact Information: Your up-to-date contact details, including phone number and email address, in case they need to reach you for additional information.
Payment Method Used: Information on how you originally paid for your membership (credit card, debit card, etc.), including the last four digits of the card, if applicable.
Documentation of Communication: Any prior correspondence with AARP regarding your membership or refund request to support your case.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
Debit Card
5-7 working days
PayPal
3-5 working days
Check
2-4 weeks
AARP Gift Card
7-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from AARP Membership
At AARP Membership, users enjoy various benefits tailored to enhance their overall experience. Refund eligibility generally depends on specific account circumstances and subscription management. Users may find themselves considering refunds under certain scenarios that relate to their membership services.
Membership Cancellation: If a user chooses to cancel their membership during a billing cycle, they may inquire about refund options for the unused portion of their membership fee.
Service Issues: In cases where users experience technical difficulties with AARP digital services, they may wish to explore potential refunds if the service was inaccessible for a considerable period.
Billing Queries: Users who have questions regarding their billing statement, including discrepancies in service fees or membership charges, may seek clarification and, depending on the nature of the inquiry, could explore eligibility for refund adjustments.
Promotional Offers: Users who believe they should have qualified for a promotional offer that was not applied to their account may contact customer support to assess possible refund eligibility related to that promotion.
Upgrade or Downgrade Situations: In instances where users alter their membership level—either upgrading or downgrading—they may inquire about the handling of fees associated with their previous membership tier and if a refund may apply.
For accurate assessments, users are encouraged to review their individual account situations and reach out to AARP Membership's customer service for detailed information regarding specific eligibility criteria for refunds.
Step-by-Step Process to Request Your AARP Membership Refund Like a Pro
If you purchased through AARPMembership.com:
Visit the AARP Membership website and log into your account.
Navigate to the Account Settings section of your profile.
Click on Billing History to find your most recent charge.
Select the transaction for which you are requesting a refund.
Click on the Request Refund button next to the transaction.
In the refund request form, mention that the subscription renewed without notice and specify that you wish to receive a full refund.
Submit your request and check your email for a confirmation message.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions from the list.
Find the AARP Membership subscription in your list of subscriptions.
Tap on the subscription and then select Report a Problem.
Choose the reason for your refund request, such as "Didn't authorize this charge" or "Item didn't work as expected." Mention that the account was unused.
Follow the prompts to submit your refund request.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on Menu (three horizontal lines) in the upper left corner.
Select Account and then tap on Purchase History.
Find the AARP Membership purchase in your history.
Tap on the item and select Report a Problem.
Choose the issue that best fits your situation, such as "Subscription didn’t work as expected." Emphasize that the subscription renewed without notice.
Follow the instructions to complete your refund request.
If you purchased through Roku:
Go to the Roku website and log into your account.
Navigate to the Manage Account section.
Click on Manage Subscriptions.
Locate the AARP Membership subscription.
Select the option to Cancel Subscription and state that you are also requesting a refund for the last charge.
In the comments, mention that there was no prior notice before the renewal.
Confirm your cancellation and refund request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to address a billing situation regarding my membership account. [describe reason]
I would like to request a refund in the amount of [Amount].
Please find attached any relevant documentation regarding my request.
I would appreciate confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been initiated but is awaiting approval.
Your request is being processed; you will receive an update in 3-5 business days.
Processing
The refund is currently being processed by our team.
Refund will be issued shortly; please allow up to 7 business days for it to reflect in your account.
Refunded
Your refund has been successfully processed and issued.
You should see the amount credited back to your account within 3-5 business days.
Partially Refunded
Only a portion of your original payment has been refunded.
Check your refund details for the exact amount returned. Remaining balance may still be eligible for a future refund.
Completed
The refund process is complete and no further action is needed.
Thank you for your patience. Your account has been updated accordingly.
Cancelled
Your refund request has been cancelled.
If you wish to reinitiate a refund, please contact Customer Service.
Real User Scenarios: When and How Refunds Were Successfully Claimed
When navigating AARP Membership, users occasionally encounter situations where refunds may be warranted. Here are a few realistic scenarios where members successfully claimed refunds:
Accidental Subscription Renewal: A member intended to cancel their annual subscription but mistakenly overlooked the renewal deadline. Upon noticing the charge, they contacted AARP to clarify their subscription status and were assisted in processing a refund promptly, given their immediate action and clear communication.
Billing Error on Membership Level Change: After upgrading to a premium membership, a user noticed they were still being billed at the previous rate. By reaching out to AARP's customer service for clarification, they were able to resolve the discrepancy and successfully received a refund for the difference while maintaining their upgraded membership.
Service Access Issues: A user faced intermittent access to exclusive AARP resources during a specific month due to technical issues. Recognizing the inconvenience, they reached out for assistance when their access was restored and were provided with a credit to their account, reflecting AARP's commitment to service quality and satisfaction.
Membership ON-HOLD Request: A member needing to temporarily pause their membership due to personal reasons expressed their circumstances. They followed the proper protocol to put their membership on hold and, as a result, received a refund for the unused portion of their membership fee, acknowledging their proactive communication with the membership team.
The Easiest Way to Get a AARP Membership Refund
If you're frustrated trying to get a refund from AARP Membership—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with AARP Membership is essential for staying informed about your transactions. Here are some efficient ways to monitor your refund status:
Email Notifications: Keep an eye on your email for updates regarding your refund. AARP Membership typically sends confirmation emails when your refund is processed, including details on the amount and estimated timeline.
Account Dashboard: Log in to your AARP Membership account and navigate to the Order History section. Here, you can view the status of your refunds alongside any recent purchases.
Mobile App Alerts: If you use the AARP Membership mobile app, ensure your notifications are enabled. The app provides in-app notifications that inform you when your refund status changes.
Billing Section Insights: Within the Billing section of your account, you can find detailed information about any pending refunds, including the process timeline and amounts refunded.
Customer Support: If you can't find your refund status online, contact AARP Membership customer support. Have your membership number and order details handy for quicker assistance.
Refund Progress Tracking: AARP Membership may provide a tracking link in the email regarding your refund. You can use this to monitor your refund progress directly through their system.
FAQ
If you forgot to cancel your AARP membership before the renewal date, refunds are generally not issued for membership fees once the billing cycle has completed. It’s advisable to review AARP's specific policies regarding renewals and refunds for more detailed information.
Refund processing times can vary depending on the payment method used. Typically, it may take 5 to 10 business days for the refund to appear in your account after it has been issued. It's advisable to check with your bank or financial institution for specific timing related to your transaction.
If you see a charge for AARP Membership but do not have an active subscription, please double-check your account details to ensure there are no overlapping memberships. If you still have concerns, contact AARP Member Services directly for assistance in clarifying the charge and potential steps to resolve the issue.
If you're unable to obtain a refund directly from AARP Membership, consider reaching out to their customer service team again for further assistance. You might also explore escalating your inquiry within their support system for more options. Additionally, reviewing your account details could provide insights into your membership status and any potential refunds.
If AARP Membership refuses to issue a refund, you may want to carefully review their refund policy to understand the eligibility criteria. Additionally, consider reaching out to their customer support team again for further clarification or assistance, and ensure that your account details are accurate and up to date to facilitate any potential resolutions.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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