Unexpected charges can be a source of confusion and frustration, especially when it comes to subscriptions like AARP membership. This guide is designed to help you understand how AARP membership refunds work, who is eligible to receive them, and the simple steps to quickly request your money back. By following these instructions, you can navigate the process with confidence and ensure you are informed every step of the way.
What You Should Prepare Before Applying For Refund
AARP Membership Account Number: Have your unique membership ID readily available, as it's required to identify your account.
Transaction Date: Note down the date of the original purchase or transaction related to your membership.
Payment Method Details: Gather information on how you paid (credit card, bank transfer, etc.), including the last four digits of the card used.
Proof of Membership: Keep a copy of your membership confirmation email or welcome letter that shows your registration details.
Refund Request Form: Fill out any specific forms required by AARP for processing a refund, available on their website.
Reason for Refund: Prepare a clear explanation of the reason for your refund request, whether it’s dissatisfaction or a change in circumstances.
Documented Communications: Collect any relevant emails or correspondence with AARP regarding your membership and the issues experienced.
Transaction ID: If available, include the transaction ID from your membership purchase for quicker processing.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-10 working days
Debit Card
5-10 working days
PayPal
3-7 working days
Check
4-6 weeks
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from AARP membership
AARP membership provides a variety of benefits tailored for individuals looking for resources in healthcare, insurance, travel, and various discounts. Understanding your rights as a member can help clarify whether you may be eligible for a refund under specific circumstances related to your membership.
Refund eligibility for AARP membership generally revolves around the type of services rendered and the specific membership terms agreed upon at the time of joining. Below are scenarios that might influence whether a refund may apply:
Membership Cancellation: If you decide to cancel your membership, you may be eligible for a refund of any remaining unused portion of your membership fees, depending on the specific terms outlined in your membership agreement.
Duplicate Charges: Should you experience billing for multiple memberships inadvertently, you might be eligible for a refund for the additional charges once confirmed that you have not subscribed multiple times.
Service Non-Delivery: In situations where promised benefits associated with your membership (such as specific discounts or services) are not available or are not delivered as anticipated, you may be eligible to inquire about a refund for that membership period.
Billing Discrepancies: If you notice any discrepancies in your billing statement, clarifying these can lead to adjustments, including potential refunds for any incorrect charges.
Trial Membership: If you enrolled in a trial membership and decided to cancel before the trial period ended, you may not be charged, but understanding the specifics of this process could clarify your eligibility for any potential refunds.
Change in Benefits: If there is a significant change in the membership benefits you rely on, you might inquire about your options for a refund or adjustment in your membership status.
It's essential to review the specific terms associated with your AARP membership and consult with customer service for clarifications regarding eligibility for refunds based on your unique situation.
Step-by-Step Process to Request Your AARP membership Refund Like a Pro
If you purchased through AARP membership.com:
Visit the AARP membership website.
Log in to your account using your email and password.
Navigate to your account settings and find the 'Billing History' option.
Locate the recent transaction for your membership fee.
Click on the transaction details and select 'Request Refund.'
When prompted, mention that you did not receive adequate notice before the renewal.
Submit your request and take note of any confirmation message.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions to view your active subscriptions.
Find and select your AARP membership from the list.
Tap on Cancel Subscription and confirm your cancellation.
Immediately go to Report a Problem on the Apple support website.
Log in with your Apple ID and navigate to the subscription section.
Choose the AARP membership and select Request Refund.
Emphasize that the service was not utilized or there was insufficient notice about the renewal.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap the Menu icon (three horizontal lines) at the top left.
Select Subscriptions from the menu.
Find your AARP membership subscription and click on it.
Select Cancel Subscription to stop further charges.
Next, visit the Google Play Refund Request page in your browser.
Log in to your Google account and navigate to ‘Order History.’
Find the AARP membership transaction and click Request a Refund.
Mention you were not aware of the auto-renewal terms and the service was not actively used.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
Navigate to the Manage Account section.
Click on Subscriptions to view your subscribed services.
Identify your AARP membership subscription.
Select Cancel Subscription to prevent future billing.
Access the Roku Support page.
Find the section to submit a Refund Request.
Highlight that you did not use the subscription and that there was no clear notification of renewal.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to request a refund related to my AARP membership account. The details of the billing situation are as follows:
[describe reason]
I would like to request a refund in the amount of [Amount].
If applicable, I have attached relevant documentation to assist with this request.
Please confirm receipt of this email and provide an update on my request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your request for a refund has been received but is still under review.
You will be notified once the status changes, typically within 3-5 business days.
Processing
Your refund is being processed by AARP, and the funds will be released soon.
Expect the refund to complete within 5-7 business days.
Refunded
The refund has been successfully processed and is on its way back to you.
You should see the funds in your account within 3-5 business days, depending on your bank.
Partially Refunded
Only a portion of your original payment has been refunded.
Check the refund summary in your account for details on the refunded amount.
Completed
The refund process has been finalized.
You can be sure the refund is complete, and the funds should reflect in your account.
Canceled
The refund request has been canceled by either you or AARP.
If you believe this is an error, please contact AARP support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
AARP membership offers a wide range of services and benefits tailored for individuals aged 50 and over. Here are some real user scenarios where members successfully claimed refunds related to their AARP membership:
Subscription Renewal Confusion: After a member noticed a charge for a renewal that she did not intend to continue, she contacted AARP customer service. She explained that she believed her membership was set to expire. The representative promptly assisted her and processed a refund for the most recent renewal, clarifying the renewal terms in the process.
Accidental Plan Upgrade: A member accidentally upgraded his membership plan while attempting to access a guide on the AARP website. After realizing the error, he reached out to customer support, who acknowledged the mistake and issued a refund for the difference in plan fees while guiding him on how to revert to his original plan.
Promotion Code Issue: One member had difficulties applying a promotional code while signing up for a new membership and ended up paying full price. After reaching out to support with the details, the team validated the promotion and issued a refund for the discount amount, ensuring the member received the intended savings.
Service Interruption Compensation: A member experienced temporary access issues with the online benefits portal during a critical time. Upon reporting the problem, AARP customer service recognized the inconvenience and offered a refund for the monthly service fee as a gesture of goodwill while also providing updates on service restoration.
The Easiest Way to Get a AARP membership Refund
If you're frustrated trying to get a refund from AARP membership—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status for your AARP membership can be straightforward if you know where to look. Here are some efficient ways to keep an eye on your refund process:
Check Your Email: AARP frequently communicates refund updates through email. Look for emails from AARP with subjects like "Your Refund Status" or "Refund Confirmation" to stay informed about your refund progress.
Use the AARP Mobile App: If you have the AARP mobile app, you can easily check your refund status directly. Navigate to the "My Account" section and look for the "Order History" tab to view details of your transactions, including any refunds.
Visit Your Account Dashboard: Log into your AARP account on the website and go to the "Account Settings". From there, select the "Billing" section, where you can find all your recent transactions, including any pending refunds.
Review Order History: In both the app and on the website, your "Order History" will provide you with detailed information about your past transactions and their current statuses. Keep an eye on this section for updates regarding your refund.
Refund Progress Updates: AARP will typically provide estimated timelines for when you can expect your refund to be processed. This information is often included in their email notifications and can also be found in the refund details within your account dashboard.
FAQ
If you forgot to cancel your AARP membership before the renewal date, refunds are generally not provided for membership fees already charged. However, you can always contact AARP’s customer service to discuss your situation, as they may be able to assist you or provide alternative options.
Refunds for AARP membership typically take 4 to 6 weeks to process, depending on the payment method used. Once initiated, it may take additional time for the funds to appear in your account, as this can vary by financial institution.
If you see a charge but do not have an active AARP membership, first check your account status by logging into the AARP website. If you still have questions, contact AARP customer service for assistance in reviewing your account details and resolving any discrepancies.
If you are unable to obtain a refund directly from AARP membership, consider reaching out to customer service again for further assistance. You may also want to explore escalating your request within AARP's support system for additional options. Reviewing your account details might provide insights that can help facilitate the process.
If your AARP membership refund request has been refused, consider reviewing the refund policy for specific terms regarding eligibility. You may want to contact AARP customer support again for further clarification and to ensure all details of your membership account are accurate and up to date.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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