Many members of AARP may not consider billing issues until an unexpected charge appears, such as an automatic subscription renewal. This guide is designed to help you understand how AARP Membership refunds work, who qualifies for them, and the steps you need to take to request your money back swiftly and easily. Whether you have questions about eligibility or the refund process, we are here to assist you in navigating your options.
What You Should Prepare Before Applying For Refund
AARP Membership Number: Have your unique membership ID ready for verification.
Reason for Refund: Prepare a clear explanation of why you are requesting the refund; this is often required for processing.
Proof of Payment: Gather any emails or receipts confirming your payment for the AARP Membership, which may include transaction IDs.
Account Information: Ensure your account details are accessible, including the email associated with your AARP Membership.
Cancellation Confirmation: If applicable, provide any documentation related to cancellation of services or membership.
Date of Transaction: Have the exact date of your membership purchase readily available to aid in lookup.
Contact Information: Ensure your current contact details are provided, in case they need to reach you for follow-up questions.
Expired Membership Documentation: If claiming a refund for an expired membership, include any relevant correspondence or confirmations related to renewal notices.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-10 working days
PayPal
3-5 working days
Check
2-4 weeks
Direct Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from AARP Membership
As a valued member of AARP, understanding your rights regarding membership fees and potential refunds is important for effective account management. AARP offers a range of services designed to enhance the lives of its members, including discounts, educational resources, and advocacy efforts. While membership fees contribute to these benefits, certain situations may arise where members seek clarification on their eligibility for refunds.
Cancellation within the Refund Period: Members who cancel their membership during the specified refund period may qualify for a full refund, provided the cancellation falls within the terms outlined at the time of enrollment.
Membership Service Discontinuation: If a specific service or benefit that you relied upon becomes unavailable during your membership term, there may be an eligibility consideration for a prorated refund based on the timeline of service outages.
Membership Type Changes: Should a member request to change their membership type (such as switching from an annual to a lifetime membership), clarification and potential adjustments regarding fees may be necessary, and any excess fees could be evaluated for refund eligibility.
Billing Cycle Adjustments: If there are unforeseen complications related to billing cycles resulting in early charges or adjustments, members are encouraged to check their eligibility for refunds based on their billing historical records.
Special Promotions: In situations where a promotion is applied incorrectly, members might be eligible for a refund or adjustment of membership fees to reflect the correct promotional rate.
Members are encouraged to review their account details closely and reach out to AARP's customer support for any specific inquiries regarding their situations. This ensures clarity around any potential refund eligibility while enjoying the benefits provided by AARP membership.
Step-by-Step Process to Request Your AARP Membership Refund Like a Pro
If you purchased through AARP Membership website:
Visit the AARP Membership website and log into your account.
Navigate to the Account Settings section, usually found under your profile name.
Click on Billing History to locate the recent transactions related to your membership.
Select the specific transaction you want a refund for, and click on the Request Refund link.
In the refund request form, mention that the subscription renewed without notice and that the account has been unused.
Submit the request and check your email regularly for a confirmation or any updates.
If you purchased through Apple:
Open the Settings app on your iOS device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and select your AARP Membership from the list.
Tap on Report a Problem and choose the relevant subscription.
In the message section, mention that the renewal was unexpected and stress that the account has seen no activity.
Submit your report and monitor your email for any follow-up communication.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap on your profile icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions and find your AARP Membership.
Select Report a problem and choose the appropriate option.
In the text box, explain that the subscription renewed automatically and specify that you have not used the account.
Submit the form and check your email for updates.
If you purchased through Roku:
Go to the Roku website and log into your account.
Navigate to My Account to view your subscription details.
Scroll to the Manage Accounts section.
Click on Billing History to find your AARP Membership transaction.
Click on Request Refund next to the transaction.
In your request, mention that the renewal was not anticipated and that the account experienced no usage.
Submit the request and keep an eye on your email for responses.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to bring to your attention a billing situation: [describe reason].
In light of this, I would like to request a refund in the amount of [Amount].
If applicable, I have attached relevant documentation to assist with my request.
I would appreciate it if you could confirm receipt of this request and provide a response within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been received and is under review.
Your request is being processed and may take up to 5 business days to evaluate.
Processing
The refund is currently being processed and will be finalized soon.
You can expect to see the funds returned to your account within 3 to 7 business days.
Refunded
The total amount has been refunded to your original payment method.
The refund amount should now reflect in your account. Please allow 5-7 business days for processing.
Partially Refunded
A portion of the total transaction has been refunded.
You will see the refunded amount in your account, but some fees may still apply.
Completed
The refund process has been successfully completed.
No further action is needed from you; the funds have been successfully credited.
Canceled
The refund request has been canceled prior to processing.
If you did not initiate this, please contact customer service for further assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Many AARP Membership holders occasionally find themselves needing to adjust their subscription or clarify billing details. Here are some realistic scenarios where users successfully claimed refunds through AARP Membership:
Automatic Renewal Adjustment: A member noticed their account was automatically renewed, but they intended to pause their membership. They contacted AARP Membership’s customer service, clarified their situation, and successfully received a refund for the recent charge.
Service Interruption Resolution: A user experienced issues accessing some benefits of their AARP Membership, such as discounts on travel services. After reaching out to AARP support for assistance, they received a prompt resolution and a partial refund for the inconvenience.
Plan Change Confirmation: A member decided to change their membership plan but later realized they were still billed for the previous plan. After verifying their account changes, AARP Membership promptly issued a refund for the extra charge, ensuring the member was on the correct plan.
Billing Clarification Request: A user saw an unexpected charge and requested clarification regarding their billing statement. The AARP Membership team reviewed their account and provided necessary insights, leading to the identification of an error and a successful refund.
The Easiest Way to Get a AARP Membership Refund
If you're frustrated trying to get a refund from AARP Membership—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with AARP Membership is straightforward when you know where to look. AARP provides multiple channels for communicating updates and tools to help monitor your refund progress. Follow these steps to efficiently track your refund:
Check Your Email: AARP sends refund updates via email. Look for messages that indicate the status of your refund, which may include confirmation of receipt or processing times.
Use the AARP Member Account Dashboard: Log in to your AARP account to access the member dashboard. Navigate to the Billing or Order History section to find detailed information on your refund status.
Mobile App Notifications: If you have the AARP mobile app, enable notifications to receive real-time updates on your refund. Check the app regularly in the Account section for the latest information.
Consult the Help Center: AARP's Help Center provides FAQs that may include additional insights into refund processing times and common issues. This can be accessed through your member account as well.
Contact Customer Service: If you're unable to find your refund status, don't hesitate to reach out to AARP's customer service. They can provide current information about your refund and address any concerns.
FAQ
If you forgot to cancel your AARP Membership before the renewal date, typically, refunds are not issued for membership fees. However, it’s always a good idea to reach out to AARP's customer service to discuss your situation, as they may provide options or assistance.
Refunds for AARP Membership typically take 4 to 6 weeks to process. The exact time can vary based on your financial institution's processing times.
If you see a charge but do not have an active AARP membership subscription, please check your account settings or payment history for any possible overlooked subscriptions. If you confirm that you do not have an active subscription, contact AARP's customer service for assistance in resolving the charge.
If you're unable to obtain a refund directly from AARP Membership, consider reaching out to their customer service again for further assistance. You might also explore escalating your inquiry within their support system for a more comprehensive review. Additionally, reviewing your account details and previous communications could help clarify the situation.
If AARP Membership has declined your refund request, it may be helpful to review their refund policy for any details you might have missed. Additionally, consider reaching out to customer support again for clarification on your request or to inquire about other solutions available to you. Ensuring that your account details are accurate and up-to-date may also assist in resolving any issues.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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