Many members may not consider billing details until they notice an unexpected charge on their account, especially with automatic renewals. This guide is designed to help you understand how AARP Membership refunds work, clarify who is eligible for a refund, and provide you with clear steps to request your money back efficiently. We aim to make this process as straightforward as possible, ensuring you feel confident and informed as you navigate your membership options.
What You Should Prepare Before Applying For Refund
Membership Account Number: Have your unique AARP membership number ready for identification purposes.
Transaction ID: Locate the transaction ID from your purchase confirmation email or account statement.
Reason for Refund: Clearly articulate the reason for your refund request, whether it's due to dissatisfaction with services or other issues.
Proof of Payment: Gather evidence of your payment, such as credit card statements or PayPal transaction details.
Profile Information: Prepare your full name, address, and email address associated with your AARP membership.
Correspondence Records: Keep any emails or communications related to your membership or refund request, which may assist in processing your refund.
Cancellation Confirmation: If applicable, include any confirmation you received for membership cancellation that supports your refund request.
Rejection to Membership Benefits: If relevant, note any unmet expectations related to membership benefits based on AARP’s offerings.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
3-5 working days
Direct Bank Transfer
5-7 working days
Check
2-4 weeks
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from AARP Membership
As a member of AARP, users enjoy various benefits associated with health, travel, and discounts on products and services. Understanding the rights and eligibility for refunds can help users manage their memberships effectively. Refund eligibility generally depends on the specific circumstances surrounding the membership services and account management.
The following situations may qualify for refunds related to AARP Membership:
Cancellation of Membership within the Refund Period: If a user chooses to cancel their AARP membership within a specific timeframe set by AARP, they may be eligible for a full or partial refund, depending on the terms of the membership purchased.
Service Disruptions: In the rare event of disruptions to the membership services, such as prolonged outages or issues that significantly affect access to member benefits, users may qualify for a refund or account credit.
Membership Type Changes: If a user transitions from one type of membership to another that incurs a different fee, they might be eligible for a refund of the balance from their original membership fee, contingent on AARP policies.
Promotional Membership Rates: If a member joined during a promotional period but finds that the membership fee charged does not reflect those promotional rates, they may inquire about adjusting the amount paid.
It's advisable for users to review their membership terms and conditions and consult customer service for specific questions about eligibility for refunds based on their individual user circumstances.
Step-by-Step Process to Request Your AARP Membership Refund Like a Pro
If you purchased through AARP Membership.com:
Visit the AARP Membership website and log in to your account.
Navigate to the ‘Account Settings’ section.
Click on ‘Billing History’ to locate the transaction you want a refund for.
Select the relevant transaction and click on ‘Request Refund’.
In the message box, mention that the subscription renewed without notice.
Submit your refund request and wait for confirmation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions and find your AARP Membership.
Tap Cancel Subscription if the option is available.
Go to Report a Problem on the Apple website.
Select the subscription and click Report a Problem again.
In the message, emphasize that the account was unused prior to the renewal.
If you purchased through Google Play:
Open the Google Play Store on your Android device.
Tap on the Menu icon in the top-left corner.
Select Subscriptions and find your AARP Membership.
Tap Cancel Subscription to stop future charges.
Visit the Google Play Help Center to start a refund request.
Provide the necessary order details and mention that you were not aware of the renewal.
If you purchased through Roku:
Press the Home button on your Roku remote.
Navigate to Settings from the menu.
Select Account and then go to Manage Account.
Locate your AARP Membership subscription.
To stop future charges, choose Cancel Subscription.
Visit the Roku Support page to initiate the refund process.
In the support message, note that there was a lack of notification regarding the renewal.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to request a refund in the amount of [Amount].
Attached to this email, you will find the necessary documentation for your review.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but not yet processed.
You will be notified once your refund moves to the next stage, typically within 3-5 business days.
Processing
The refund request is currently being reviewed and processed by our team.
This stage can take up to 7 business days. We appreciate your patience.
Refunded
Your refund has been successfully processed and the amount has been credited back to your original payment method.
You should see the refund in your account within 5-10 business days, depending on your bank.
Partially Refunded
A partial amount of your original payment has been refunded.
Check your account for the refunded amount. If you have questions, contact our support.
Completed
Your refund process is complete, and no further action is required.
Thank you for your patience. If you need further assistance, feel free to reach out.
Canceled
Your refund request has been canceled, either by you or due to a lack of eligibility.
If you believe this is an error, please contact our support team for clarification.
Real User Scenarios: When and How Refunds Were Successfully Claimed
When navigating AARP Membership, users may occasionally find themselves in situations where a refund is necessary due to specific circumstances. Here are some real user scenarios that illustrate how refunds were successfully claimed:
Subscription Change: A user decided to upgrade their AARP Membership to a premium plan but later realized the additional features did not meet their needs. After contacting customer service to inquire about their options, they were able to successfully request a pro-rated refund for the remaining days of the previous plan.
Event Ticket Cancellation: After purchasing tickets for an AARP-sponsored event, a user faced a scheduling conflict that made attendance impossible. Upon reaching out to AARP’s support team to explain the situation, they received a full refund as the event had a flexible cancellation policy.
Health Benefits Inquiry: A member recently discovered that they were charged for an AARP health insurance product they no longer wished to maintain. By clarifying their account preferences and following the proper procedures, they successfully navigated the refund process, ensuring they were only billed for the services they still wanted to use.
Membership Renewal Doubts: A long-time member questioned a recent auto-renewal transaction on their account, unsure if they had intended to continue the membership. By contacting AARP for clarification on their renewal terms, they opted to cancel the renewal and received a refund for the total amount charged that month.
The Easiest Way to Get a AARP Membership Refund
If you're frustrated trying to get a refund from AARP Membership—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with AARP Membership is designed to be straightforward and user-friendly. By following these steps, you can efficiently monitor the progress of your refund and stay informed about any updates.
Check Your Email: AARP Membership sends email updates regarding your refund status. Look for emails with the subject line containing "Refund Update" or similar phrasing. These emails will typically outline the current status of your refund.
Visit the Account Dashboard: Log in to your AARP Membership account and navigate to the Account Dashboard. Here, you’ll find a section specifically for managing orders and refunds.
Order History Section: Under the Order History tab in your account settings, you can view the details of your recent transactions, including any pending or completed refunds. Click on the relevant order for more information.
Mobile App Notifications: If you have the AARP Membership mobile app, enable notifications to receive real-time updates about your refund status. Check the app's notifications section regularly to stay informed.
Billing Section Insights: In the Billing section of your account, any refund transactions will be listed with their status. This area provides insights into the timeline and amount refunded.
Customer Support: If you have specific questions or need further assistance, you can reach out to AARP Membership’s customer support through their contact options listed on the website. They can provide detailed information about your refund process.
FAQ
If you forgot to cancel your AARP Membership before the renewal date, you may not be eligible for a refund. However, it's recommended to contact AARP customer service directly, as they may offer options or assistance depending on your specific situation.
Refunds from AARP Membership typically take about 4 to 6 weeks to process after your request has been submitted. The exact timing can vary depending on your bank or payment method, so it’s a good idea to check with them for specifics regarding the credit to your account.
If you see a charge from AARP Membership but do not have an active subscription, first check your account details on the AARP website to confirm your membership status. If you still have questions or need clarification, reach out to AARP's customer service for assistance.
If you are unable to obtain a refund directly from AARP Membership, consider reaching out to their customer service team once more for further assistance. Additionally, you may explore escalation options within their support system to address your concerns more effectively. Reviewing your account details and ensuring all information is accurate can also help streamline the process.
If AARP Membership has declined your refund request, consider reviewing their refund policy to ensure compliance with their guidelines. You may also reach out to customer support again for clarification or to discuss your situation further. Additionally, checking your account details can help confirm any relevant information that may assist in your inquiry.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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