Many users may not consider billing details until an unexpected charge appears, such as an automatic subscription renewal. This guide is designed to help you understand how AARP refunds operate, identify who is eligible, and outline the straightforward steps to efficiently request your money back. With clear instructions and helpful information, you'll be on your way to resolving any billing concerns with confidence.
What You Should Prepare Before Applying For Refund
Membership ID: Locate your unique AARP membership number, as this will be essential for processing your refund request.
Transaction Details: Gather information about the specific transaction, including the date of purchase and the amount paid.
Proof of Payment: Have a copy of the receipt or bank statement showing the AARP transaction to verify your payment.
Subscription Information: If applicable, include details about your AARP membership type (e.g., annual, lifetime) relevant to the refund.
Contact Information: Ensure your current email and phone number are on hand for any communications regarding your refund.
Reason for Refund: Clearly articulate the reason for your refund request, as this will help AARP assess the validity of your claim.
Documentation of Service Issues: If your claim relates to service dissatisfaction, provide any relevant communication or documentation that highlights the issues faced.
Refund Submission Form: If AARP requires a refund request form, complete it thoroughly to avoid delays in processing.
Policy Review: Familiarize yourself with AARP's refund policy to ensure compliance with their guidelines and to understand eligibility.
Follow-Up Plan: Prepare to follow up with AARP if you do not receive confirmation of your refund within the expected timeframe.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
AARP Rewards Points
Immediate
Check
7-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from AARP
AARP provides a range of memberships and services designed primarily for individuals aged 50 and older. As a member-oriented organization, AARP focuses on promoting well-being, health, and financial security. Users may have specific rights and eligibility criteria regarding refunds depending on the nature of their membership or service. To determine eligibility for a refund, members should consider the following scenarios:
Membership Cancellation: If a member decides to cancel their AARP membership and has recently paid for it, they may qualify for a refund of the membership dues if the cancellation request is made within a stipulated period, typically within 30 days of payment.
Service Disruption: In the event of a significant disruption in AARP's services, such as access to online resources or tools that were paid for but not accessible, members might be eligible for a refund based on the duration or nature of the disruption.
Billing Errors: Users who notice discrepancies in the billing of their AARP services can inquire about the possibility of a refund. This could include instances where the billed amount does not align with the membership level or benefits selected.
Pennies on the Budget Programs: AARP offers various educational and health programs that might have specific refund policies, particularly if a member is unable to attend a scheduled event or program for reasons that are verifiable.
Changes in Benefits: If there are significant adjustments to the benefits offered after a payment has been made that affect the value of the membership, members might inquire about refund eligibility related to the adjusted benefits.
Members are encouraged to reach out to AARP's customer service for further clarification on their specific situation and to understand the refund policies that apply to their membership type or service utilized.
Step-by-Step Process to Request Your AARP Refund Like a Pro
If you purchased through AARP.com:
Visit the website waypointcontacts.net and log into your AARP account.
Navigate to the "Account Settings" in the top right corner.
Select "Order History" to view all your purchases.
Identify the membership or subscription you wish to request a refund for.
Click on the "Request Refund" option next to the relevant transaction.
In the message box, mention that the subscription renewed without notice.
Emphasize that the account was unused since the last billing cycle.
Submit your request and wait for a confirmation email regarding your refund.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the menu icon (three horizontal lines) in the top left corner.
Select "Subscriptions" to find your AARP membership.
Tap on your AARP subscription.
Scroll down and click on "Report a Problem".
Choose "I want a refund" from the list.
In the description, state that the subscription renewed without notice.
Highlight that you have not used the account recently and submit your request.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select "Subscriptions".
Locate your AARP subscription from the list.
Tap on the subscription and then select "Cancel Subscription" if you wish to stop future billing.
To request a refund, open Safari and go to reportaproblem.apple.com.
Sign in with your Apple ID and select the purchase you want a refund for.
Choose "I’d like to request a refund" and select a reason.
In the details, mention that the subscription renewed without notice.
Submit your request and wait for a response.
If you purchased through Roku:
Go to the Roku website and log into your account.
Click on "My Account" and then "Manage Your Subscriptions".
Find your AARP subscription in the list.
Click on "Unsubscribe" to prevent future charges.
To request a refund, scroll down to Customer Support.
Select "Contact Us" and choose Billing Issues.
In your message, indicate that the subscription renewed without notice.
Point out that you have not used the account recently.
Send your message and wait for a reply.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
My name is [Your Name], and I am writing to request a refund regarding my AARP account. The details of my billing situation are as follows:
[describe reason]
I would like to request a refund of [Amount]. I have attached any relevant documentation for your review.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter. If you need to reach me for any further information, my phone number is [Your Phone Number].
Sincerely,
[Your Name]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted and is awaiting approval.
You will be notified once the request has been reviewed; this may take up to 3 business days.
Processing
Your refund is currently being processed by our team.
Refunds typically process within 5-7 business days. Monitor your account for updates.
Refunded
Your refund has been successfully issued.
The funds will appear in your account in 3-5 business days depending on your bank.
Partially Refunded
A portion of your refund has been issued based on your request.
You will receive a notification detailing the amount credited back to your account.
Completed
Your refund process is entirely complete.
You can now view the transaction details in your account history.
Canceled
Your refund request has been canceled.
You will be contacted with reasons for cancellation; no funds will be returned.
Real User Scenarios: When and How Refunds Were Successfully Claimed
In managing their AARP memberships, users occasionally encounter situations where a refund may be warranted. Here are a few scenarios that illustrate how members successfully claimed refunds while maintaining a positive experience with AARP:
Subscription Adjustment: A member initially signed up for a premium membership but later realized that they didn't require the additional services. After contacting AARP customer support, they were able to downgrade their membership and request a refund for the unused portion of the premium fee, which was processed smoothly.
Overlapping Memberships: AARP received a call from a user who inadvertently purchased a second membership while trying to access member benefits on a family member's account. After verifying their current account status, AARP issued a refund for the duplicate subscription, ensuring the user’s experience was hassle-free.
Conference Cancellation: A member registered for an AARP-sponsored event but had to cancel due to unforeseen circumstances. Upon reaching out to the event coordinator, they received a full refund for their registration fee, demonstrating AARP’s commitment to customer satisfaction.
Billing Clarification: A user noticed a charge on their account that was unclear. After reviewing their subscription details with AARP's support, it was determined that the charge was for a set of benefits they had not anticipated. AARP provided clarity on the charge and offered a refund for that specific billing cycle, ensuring the member fully understood their account options.
The Easiest Way to Get a AARP Refund
If you're frustrated trying to get a refund from AARP—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with AARP can be straightforward if you know where to look and what to expect. Below are some efficient tips to ensure you stay updated on your refund progress:
Email Updates: AARP typically sends email notifications regarding your refund status. Be sure to check your inbox (and spam folder) for emails from AARP that provide important updates, including when your refund is processed or if it requires additional information.
Account Dashboard: Log into your AARP account and navigate to the Account Dashboard. Here, you can find a comprehensive overview of your transactions, including any pending refunds.
Order History: Check the Order History section in your account settings. This will provide detailed information about your purchases and the status of associated refunds.
Mobile App Notifications: If you use the AARP mobile app, ensure your notifications are enabled. You may receive quick updates directly through the app regarding your refund progress.
Billing Section: For a deeper dive, visit the Billing section of your account. This area will include specific details about any refunds issued and help you understand your financial transactions better.
Customer Support: If you have questions or cannot locate your refund status, reach out to AARP’s customer support through their official channels. They can provide you with the most up-to-date information regarding your refund.
FAQ
If you missed the deadline to cancel your AARP membership and are seeking a refund, it's best to reach out to their customer service directly. They can review your situation and inform you of any available options. Keep in mind that refund policies can vary, so it's helpful to provide any relevant details during your inquiry.
Refund processing times can vary depending on your payment method and the bank involved. Generally, it may take 5 to 10 business days for the refund to appear in your account after it has been processed. Be sure to check with your financial institution for any additional processing times.
If you see a charge but don’t have an active subscription, first check your account details to ensure there are no overlooked subscriptions. Next, contact AARP customer service for assistance, as they can help clarify any charges and provide further steps to resolve the issue.
If you are unable to obtain a refund directly from AARP, consider reaching out to their customer service again for further assistance. Additionally, you can escalate your inquiry within their support system or review your account details and transaction history for any relevant information that might aid in resolving the issue.
If AARP refuses to issue a refund, you may want to carefully review their refund policy to understand the conditions that apply. Additionally, consider reaching out to their customer support again to seek further clarification or assistance regarding your specific situation. Checking your account details for any relevant notes or communications may also provide helpful insights.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)