It's common for users to overlook billing details until an unexpected charge arises, often from automatic renewals. This guide is designed to help you understand how refunds work at Addlestone Hebrew Academy, including eligibility criteria and the straightforward steps to request your money back promptly. We aim to provide clarity and support, ensuring you can navigate the refund process with ease.
What You Should Prepare Before Applying For Refund
Account Information: Gather your account details associated with Addlestone Hebrew Academy, including your username or email used for registration.
Transaction ID: Locate the transaction ID for the payment made for your camp enrollment, which can be found in your payment confirmation email.
Refund Request Form: Download and complete the specific refund request form available on the Addlestone Hebrew Academy website.
Enrollment Confirmation: Have a copy of your enrollment confirmation email or receipt, which serves as proof of your registration.
Reason for Refund: Prepare a clear and concise explanation of the reason for your refund request, as this may be required by the academy.
Deadline Information: Check and note any specific deadlines for refund requests to ensure your application is submitted on time.
Communication Records: Include any previous communication you’ve had regarding the refund, such as emails or notes from conversations with staff.
Identification: Be ready to provide personal identification, such as a driver's license or guardian's ID, for verification purposes.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
Check
7-10 working days
Cash
Immediate
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Addlestone Hebrew Academy
Addlestone Hebrew Academy is dedicated to providing enriching educational experiences, particularly through their programs and camps. Understanding the circumstances that might lead users to seek refunds is important in managing expectations and ensuring a positive relationship with participants and their families. Below are scenarios in which users may qualify for a refund, subject to Addlestone Hebrew Academy’s policies and practices.
Cancellation of Enrollment: If a participant cancels their enrollment in a program or camp prior to a specified deadline outlined in the registration terms, they may be eligible for a refund.
Program Modification or Cancellation: In the event that a program is significantly altered or canceled by Addlestone Hebrew Academy, participants may be entitled to a full or partial refund as detailed in the program’s specific policies.
Medical Withdrawals: If a participant is unable to attend due to a documented medical condition, they might qualify for a refund, provided proper documentation and notification are given according to the established guidelines.
Account Credits: In some cases, if a refund is not applicable, families may receive account credits for future programs, depending on the circumstances and policies set forth by Addlestone Hebrew Academy.
Timing of Refund Requests: Requests for refunds are typically time-sensitive. Families should ensure they submit any inquiries within the timeframe specified in the registration agreement to facilitate processing.
For specific details on refund eligibility and procedures, participants are encouraged to review the registration agreements or contact Addlestone Hebrew Academy directly for guidance tailored to their circumstances.
Step-by-Step Process to Request Your Addlestone Hebrew Academy Refund Like a Pro
If you purchased through campshalomcharleston.com:
Visit campshalomcharleston.com and scroll to the bottom of the page.
Click on the "Contact Us" link in the footer.
Fill out the contact form with your details.
Include your order number and the email associated with your account.
In the message, mention that you would like a refund for your membership or subscription.
Emphasize that you did not receive adequate notice about the renewal.
State that your account has been unused and you are requesting a full refund.
Submit the form and wait for a confirmation email regarding your refund request.
Follow up via email if you do not receive a response within 72 hours.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select "Subscriptions" from the list.
Find your subscription to campshalomcharleston.com and tap on it.
Scroll down and tap "Report a Problem."
Select the reason for your refund request.
Mention that the subscription renewed without notice and that you would like a refund.
Note that the account was not utilized and you expect a full refund.
Submit the request and monitor your email for a follow-up from Apple.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the menu icon (three horizontal lines) in the top-left corner.
Select "Subscriptions" from the menu.
Find and tap your subscription to campshalomcharleston.com.
Tap "Cancel Subscription." Follow the onscreen instructions.
Navigate back to the menu and select "Account." Then, tap "Purchase History."
Locate the transaction and tap it to open the details.
Select "Request a refund" or "Report a problem" and choose the reason for your request.
Make sure to state that the subscription renewed unexpectedly.
Emphasize that your account was not in use during the renewal period.
Submit the request and check your email for any updates.
If you purchased through Roku:
Turn on your Roku device and go to the "Home" screen.
Navigate to the "Streaming Channels" section.
Select "My Channels" to find campshalomcharleston.com.
Press the * key on your remote to open the options menu.
Choose "Manage Subscription."
Locate the "Cancel Subscription" option and confirm cancelation.
After cancelation, visit the Roku Support website.
Log in to your Roku account and go to the "Help" section.
Select "Request a Refund" and complete the form.
Explain that the subscription renewed without proper notification.
Mention that the service was not used, which merits a refund.
Submit your request and keep an eye on your email for any correspondence from Roku.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Addlestone Hebrew Academy for Refund
Script
Copy
Subject: Refund Request – Addlestone Hebrew Academy Account [Your Email]
Dear Addlestone Hebrew Academy Team,
I hope this message finds you well.
I am writing to seek clarification regarding a billing situation associated with my account. [describe reason]
In light of this, I would like to request a refund of [Amount].
If necessary, I have attached relevant documentation for your reference.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter. If you have any questions, please feel free to contact me at [Your Phone Number].
Sincerely,
[Your Name]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting approval.
Please allow up to 5 business days for your request to be reviewed.
Processing
Your refund is being processed by our finance team.
This may take an additional 3-7 business days depending on your bank's policies.
Refunded
The full amount of your payment has been refunded.
You should see this amount reflected in your account within 5-7 business days.
Partially Refunded
A portion of your payment has been refunded based on the policies.
Check your account for the refunded amount; remaining funds may be available for future use.
Completed
Your refund process has been fully completed.
You will receive a confirmation email detailing the completed transaction.
Canceled
Your refund request has been canceled and no funds will be returned.
If you believe this is an error, please contact our office immediately.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Addlestone Hebrew Academy, we strive to provide exceptional educational experiences and support to our families. Below are some real user scenarios where refunds were successfully claimed, highlighting the thoughtful interactions between our community and the academy.
A parent enrolled their child in a summer camp at Addlestone Hebrew Academy but had to withdraw them due to a scheduling conflict. After reaching out to our admissions team, they successfully obtained a refund for the camp fees, as per our cancellation policy.
An after-school program participant was unable to attend the last few sessions due to unforeseen family commitments. Upon communicating their situation to our administration, the family received a refund for the unused classes without any hassle.
A family mistakenly registered for two different educational workshops at Addlestone Hebrew Academy. Upon clarifying their request with our customer service, they were able to receive a refund for the duplicate registration quickly and efficiently, ensuring their slot in the desired workshop.
During the school year, a family experienced a sudden relocation and needed to withdraw their student from a program. By contacting our finance office, they were able to discuss their situation and successfully claim a pro-rated refund for the remaining tuition based on our policy guidelines.
The Easiest Way to Get a Addlestone Hebrew Academy Refund
If you're frustrated trying to get a refund from Addlestone Hebrew Academy—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at Addlestone Hebrew Academy is straightforward, ensuring you stay informed throughout the process. Here are some efficient ways to check the status of your refund:
Email Notifications: Keep an eye on your email inbox for refund status updates directly from Addlestone Hebrew Academy. Look for emails from refunds@addlestone.org, which will contain important information regarding your refund progress.
Account Dashboard: Log into your account on the Addlestone Hebrew Academy website. Navigate to the Order History section to view all transactions, including any pending or completed refunds.
Billing Section: Within your account settings, the Billing section provides detailed insights into your payment history. Here, you can check the status of your refund requests.
Mobile App Notifications: If you use the Addlestone Hebrew Academy mobile app, enable notifications to receive real-time updates on your refund status directly on your device.
Customer Service: For any questions or if you can't find your refund status, contact our customer service via the live chat feature on the website or by calling the office during business hours.
FAQ
At Addlestone Hebrew Academy, we understand that unexpected situations can arise. However, our refund policy typically requires cancellation by a specific deadline to be eligible for a refund. We encourage you to review the terms on our website or contact our administration for further clarification and assistance.
Refunds from Addlestone Hebrew Academy typically take 5 to 10 business days to process once initiated. The exact time may vary depending on your bank's processing times. You will receive a confirmation once the refund has been successfully processed.
If you see a charge but do not have an active subscription, please first check any previous communications or registration confirmations related to your account. If the charge is still unclear, reach out to our customer support team with the details of the transaction, and they will assist you in clarifying the situation.
If you are unable to secure a refund directly from Addlestone Hebrew Academy, consider reaching out to their customer service again for further assistance. Additionally, you may explore escalating your inquiry within their support system or reviewing your account details for any relevant information. Staying in communication with the academy can help clarify your options.
If Addlestone Hebrew Academy is unable to issue a refund, consider reviewing their refund policy for specific terms and conditions that may apply. You could also reach out to their support team again for further clarification or assistance regarding your situation. Additionally, double-check your account details to ensure all information is accurate and up-to-date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.png)
Comments (0)