It’s not uncommon to overlook billing details until an unexpected charge sparks concern, especially with subscriptions like the ADHD-FRIENDLY PLAN / PURELIFE. This guide provides clear insights into how refunds work for this service, clarifying eligibility criteria and the steps you need to take to request your money back efficiently. Our goal is to make the process as straightforward and stress-free as possible, ensuring you have the support you need every step of the way.
What You Should Prepare Before Applying For Refund
Subscription ID: Have your unique subscription ID ready, which you can find in your account settings or confirmation email.
Order Confirmation Email: Locate the original order confirmation email as it contains essential details about your purchase.
Transaction ID: Record the transaction ID from your payment receipt, needed for tracking and verification.
Reason for Refund: Prepare a clear explanation for your refund request, detailing any issues you've faced with the ADHD-FRIENDLY PLAN / PURELIFE service.
Customer Account Information: Ensure you have your account username and associated email address handy for verification purposes.
Timeframe for Refund: Be aware of the specific timeframe in which you are eligible for a refund based on their policy.
Any Relevant Documentation: Gather any receipts, notes from consultations, or communication records that could support your case.
Unsubscription Confirmation: If applicable, have documentation of any unsubscription requests made, if the service entailed a subscription plan.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
PayPal
3-5 working days
Apple Pay
5-7 working days
Bank Transfer
7-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from ADHD-FRIENDLY PLAN / PURELIFE
At ADHD-FRIENDLY PLAN / PURELIFE, we strive to provide users with valuable resources and services tailored to their needs. Users may be interested in refund eligibility based on various account management scenarios. The refund policy is designed to ensure a fair experience while recognizing the unique aspects of our services.
The following situations might qualify for a refund from ADHD-FRIENDLY PLAN / PURELIFE:
Subscription Cancellation Within Grace Period: If a user cancels their subscription within a specified grace period, they may be eligible for a refund for that billing cycle.
Account Suspension Due to Technical Issues: Users who experience prolonged access issues due to technical difficulties on our platform may qualify for a refund for the impacted period.
Duplicated Billing Under Specific Scenarios: If users identify a duplication in billing related to a specific account modification that has been acknowledged by our support team, they might be eligible for a refund for the additional charge.
Service Not Delivered as Described: If a user feels that the services provided do not align with the stated offerings and have communicated this through the appropriate channels, refund eligibility may be assessed on a case-by-case basis.
Billing Discrepancies Not Reflected in Account Management: Users noticing discrepancies in their billing that cannot be clarified may seek further review for potential refunds based on documented communication.
We encourage all users to review their accounts carefully and reach out to our support team for further clarification on any billing-related inquiries that may arise. Our goal is to ensure satisfaction with our services while maintaining transparency in our policies.
Step-by-Step Process to Request Your ADHD-FRIENDLY PLAN / PURELIFE Refund Like a Pro
If you purchased through ADHD-FRIENDLY PLAN / PURELIFE.com:
Visit the thenutritionjunky.com website.
Scroll to the bottom of the home page and click on the 'Contact Us' link.
Choose your preferred method of communication: either Email or Live Chat.
If choosing Email, fill in your details and include your account information and the invoice number.
If using Live Chat, state that you wish to request a refund for your recent subscription.
Clearly mention that the subscription renewed without notice and provide the specific date of the transaction.
Emphasize that the account was unused during this billing cycle.
Request confirmation of your refund once the process has been initiated.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select 'Subscriptions'.
Find and tap on the subscription for ADHD-FRIENDLY PLAN / PURELIFE.
Scroll down and tap 'Report a Problem'.
Select the reason for your refund request, such as 'I didn’t authorize this charge'.
In the description, note that the subscription renewed without notice and that the account was unused.
Submit your request and await a confirmation email.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the menu icon (three horizontal lines) in the upper-left corner.
Select 'Subscriptions'.
Find the subscription for ADHD-FRIENDLY PLAN / PURELIFE and tap on it.
Tap 'Cancel Subscription' (if required to request a refund).
After confirming cancellation, return to the 'Subscriptions' section and select 'Request a Refund'.
Indicate the reason for the refund as 'Didn’t use the service' and add that the subscription renewed without notice.
Submit the refund request and check your email for confirmation.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Navigate to the 'Manage Subscription' page.
Locate your subscription for ADHD-FRIENDLY PLAN / PURELIFE.
Select 'Cancel Subscription' (if required). This might be necessary to initiate a refund.
Visit the Roku Support page and click on 'Contact Us'.
Choose either Chat support or email.
State that you want a refund because the subscription renewed without notice and that you found the account to be unused.
Request confirmation of your refund once the submission is complete.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
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Draft email to ADHD-FRIENDLY PLAN / PURELIFE for Refund
I would like to request a refund in the amount of [Amount].
I have attached relevant documentation for your reference.
Could you please confirm receipt of this request within 3-5 business days? If you require any further information, feel free to reach out to me at [Your Phone Number].
Thank you for your attention to this matter.
Best regards, [Your Name]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted but not yet reviewed.
This means your request is in the queue for review. Expect a response within 3-5 business days.
Processing
Your refund is being reviewed and processed by our team.
Your request has been acknowledged, and the refund amount is being calculated. This may take up to 7 business days.
Refunded
Your refund has been successfully processed and funds have been returned.
You should receive your funds back in your account within 3-5 business days, depending on your bank.
Partially Refunded
Only a portion of your total refund request has been approved.
This usually indicates that part of your order was eligible for a refund, but some items might be excluded. Review your refund summary for details.
Completed
The refund process is fully completed.
You can rest assured that the refund is fully processed, and you will see the funds reflecting in your account soon.
Canceled
Your refund request has been canceled.
This could be due to insufficient information or if the request was withdrawn. Please contact support for clarification.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Understanding how to effectively navigate refunds with ADHD-FRIENDLY PLAN / PURELIFE can enhance your experience while using their services. Here are some realistic scenarios where users successfully claimed refunds:
A user realized that the meal plan option they selected was not ideal after trying it for a week. After discussing their dietary needs with customer service, they received a refund for the last month's payment when they switched to a more suitable plan.
During a busy week, a subscriber accidentally paid for an additional month of the wellness program instead of updating their preferences. Upon reaching out to customer support to clarify their subscription, they were granted a refund for the extra month after confirming their current plan.
A customer encountered a temporary outage of the digital coaching service and missed a session. They communicated this issue through the support channel and were pleased to receive a refund for that missed session as a courtesy from the service team.
A user found that the workout program was not working for their unique needs. After providing feedback and a brief explanation of their experience, they were able to secure a refund for the program while expressing interest in selecting another option better suited to them.
The Easiest Way to Get a ADHD-FRIENDLY PLAN / PURELIFE Refund
If you're frustrated trying to get a refund from ADHD-FRIENDLY PLAN / PURELIFE—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
If you're waiting on a refund from ADHD-FRIENDLY PLAN / PURELIFE, here’s how to efficiently track your status and keep your worries at bay.
Check Your Email: ADHD-FRIENDLY PLAN / PURELIFE sends regular updates via email regarding your refund. Look for emails with the subject line "Refund Status Update" or similar terms to stay informed without digging through multiple threads.
Visit Your Account Dashboard: Log in to your account on thenutritionjunky.com. Navigate to the “Order History” section, where you can find specific details regarding your refund status, including timestamps and any comments related to the processing of your refund.
Utilize the Mobile App: If you have the ADHD-FRIENDLY PLAN / PURELIFE mobile app, it offers a dedicated section for tracking your orders and refunds. Go to the “Billing” tab within the app for real-time updates.
Monitor the Billing Section: Access the “Billing” section in your account settings. This area provides further insight into any pending refunds and displays expected processing times.
Look for Progress Indicators: When checking your refund status, you’ll often see a progress indicator such as "Pending", "Processing", or "Completed". This helps you quickly gauge where your refund stands at any moment.
Use Automated Notifications: If enabled, ADHD-FRIENDLY PLAN / PURELIFE's account settings allow for automated notifications. You can opt to receive alerts via email or app notifications whenever your refund status changes.
Contact Customer Support if Needed: If you haven’t received updates within the expected timeframe, don’t hesitate to reach out through the customer service chat feature found on the website or in-app. They can provide the most current information regarding your refund.
FAQ
If you forget to cancel your subscription on time, unfortunately, refunds cannot be processed for that billing cycle. However, we encourage you to reach out to our customer service team, as they may be able to assist you with any specific concerns you might have regarding your account.
Refunds usually take about 5 to 7 business days to process and appear in your account, depending on your bank's processing times. Once the refund is initiated, you'll receive a confirmation email to keep you updated on the status.
If you see a charge but do not have an active subscription, please first check your account for any past memberships or purchases. If you believe this charge is in error, contact our customer support team at support@thenutritionjunky.com for assistance, and we will help you resolve the issue.
If you're unable to get a refund directly from ADHD-FRIENDLY PLAN / PURELIFE, consider reaching out to their customer service again for clarification or assistance. It may also be helpful to escalate your inquiry within their support system to ensure your concerns are being addressed. Additionally, reviewing your account details and any associated terms may provide further insights into available options.
If ADHD-FRIENDLY PLAN / PURELIFE declines to issue a refund, it's advisable to review their refund policy for specific conditions that might apply to your situation. You may also want to reach out to their customer support again for further clarification or assistance. Additionally, checking your account details could provide more insights into your eligibility for a refund.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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