Navigating billing can often take a backseat until an unexpected charge catches our attention, such as an automatic subscription renewal. This guide is designed to provide you with a clear understanding of how refunds work at Aesthetics Irving, ensuring you know who is eligible and the steps to efficiently request your money back. We aim to simplify the process for you, making it as seamless as possible.
What You Should Prepare Before Applying For Refund
Proof of Purchase: Ensure you have your receipt or confirmation email for the specific treatment or product purchased from Aesthetics Irving.
Transaction ID: Locate your unique transaction ID from your payment confirmation, as this will be essential for identifying your order.
Appointment Details: If applicable, gather the date and time of your appointment or service received, as this information can aid in verification.
Service Consent Form: Have a copy of any consent forms you signed prior to your service, as they may be relevant to your refund request.
Before and After Photos: If your refund is related to dissatisfaction with a treatment outcome, provide any before and after photos that showcase your results.
Written Explanation: Prepare a clear explanation outlining the reasons for your refund request, detailing any specific issues encountered.
Follow-Up Documentation: If you've communicated with Aesthetics Irving about your concerns, include any emails or messages exchanged regarding your treatment.
Membership or Loyalty Account Information: If you are part of a loyalty program, include your membership details to help expedite the process.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Debit Card
3-5 working days
Cash
Refund processed immediately
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Aesthetics Irving
At Aesthetics Irving, we prioritize client satisfaction and strive to provide quality services tailored to individual needs. Understanding your rights and the circumstances under which you may be eligible for a refund is essential. Refund eligibility at Aesthetics Irving depends on specific scenarios associated with the services offered.
Service Satisfaction: If you feel that the results of your treatment do not align with the expected outcomes, discussing your concerns with our team may lead to options that might include a reconsideration of your service.
Appointment Changes: If an appointment needs to be rescheduled or canceled, please check our policies regarding notifications, as timely communication may affect your eligibility for a refund for the reserved session.
Promotional Offers: Should you purchase a promotional package, ensure to review the specific terms associated with that offer, as eligibility for a refund may be contingent upon the adherence to those terms.
Service Interruption: In the rare case of unforeseen circumstances leading to the unavailability of a previously scheduled treatment, a discussion with our administration could reveal your eligibility for a refund or a rescheduled appointment.
Product Returns: If you have purchased skincare or other aesthetic products from Aesthetics Irving that do not meet your expectations, review our return policy for any applicable time frames and conditions under which a return may qualify for a refund.
We encourage you to reach out to our customer service team for detailed inquiries regarding your specific situation to better understand your eligibility for refunds.
Step-by-Step Process to Request Your Aesthetics Irving Refund Like a Pro
Scroll to the bottom of the page and click on "Contact Us" in the footer.
Fill out the contact form with the following details:
Your Name
Your Email Address
Your Membership Details
Reason for Refund: Mention that the service was either unused or that the membership renewed without prior notice.
Check the "Refund Request" checkbox if available and submit the form.
Wait for a reply, and if you don’t hear back within 3-5 business days, follow up via the same contact form.
If you purchased through Apple:
Open the Settings app on your iPhone.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your subscription for Aesthetics Irving.
Scroll down and select Report a Problem.
Choose the issue that best fits your situation, such as "Did not want to renew" or "Service not as expected." Mention that the account was unused.
Submit your report and note that you expect a response regarding your refund request.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines) in the upper-left corner.
Select Account.
Scroll down to find Purchase History and tap on it.
Find the Aesthetics Irving subscription and tap on it.
Click on Refund and select the reason, such as "Service not used or satisfactory."
Submit your request and await the confirmation email regarding your refund.
If you purchased through Roku:
Navigate to the Roku home screen.
Scroll down and select Streaming Channels.
Go to Your Channel options and select the Aesthetics Irving channel.
On the channel details page, click on Manage Subscriptions.
Select Cancel Subscription to prevent future charges.
To submit a refund request, visit ROKU's official support page and find the contact form. Mention that you have canceled the subscription and request a refund based on dissatisfaction or lack of use.
Complete the form and submit your request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to request a refund in relation to my account. The details are as follows:
[describe reason]
I would like to request a refund in the amount of [Amount]. If applicable, I have attached documentation for your review.
Please confirm the receipt of this request and the status of the refund process within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is under review.
This status means we are evaluating your request. Please allow up to 3 business days for processing.
Processing
Your refund is being processed by our team.
We are actively working on your refund. You can expect it to be completed within 5 business days.
Refunded
Your refund has been successfully issued.
The amount has been credited back to your original payment method. This may take a few days to reflect in your account.
Partially Refunded
A portion of your payment has been refunded.
This may occur if you received a service that was not fully covered. Check your statement for the exact amount.
Completed
The refund process is complete, and no further actions are required.
Your refund case is closed. Thank you for your patience!
Canceled
Your refund request has been canceled.
This may be due to a lack of information. Please contact us if you wish to resubmit.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Aesthetics Irving, customers may occasionally find themselves in situations where a refund is necessary for various legitimate reasons. Here are some real user scenarios illustrating how clients successfully claimed refunds:
A client scheduled a facial treatment but had to reschedule due to a medical emergency. After reaching out to customer service, they provided documentation for the emergency and were granted a full refund for the missed appointment.
During a promotional period, a customer purchased a skincare product but later realized it was unsuitable for their skin type. They contacted Aesthetics Irving within the return window and received a refund after returning the product along with their order confirmation.
A regular client at Aesthetics Irving decided to upgrade their subscription for monthly treatments but found that the new services did not meet their expectations. They reached out to customer support and explained their experience, resulting in a seamless refund of the upgrade fee, allowing them to return to their original subscription plan.
After purchasing a package of laser hair removal sessions, a client needed to pause treatment due to personal reasons. Upon contacting Aesthetics Irving, they requested a refund for the remaining sessions and provided the necessary details, resulting in a prompt refund to their account.
The Easiest Way to Get a Aesthetics Irving Refund
If you're frustrated trying to get a refund from Aesthetics Irving—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Aesthetics Irving can be a seamless experience when you know where to look and what to expect. Here are specific tips to efficiently monitor your refund progress:
Check Your Email Regularly: Aesthetics Irving will send you email notifications regarding your refund status. Look for emails specifically mentioning "Refund Update" to stay informed about any changes or approvals.
Utilize the Aesthetics Irving Mobile App: If you have the Aesthetics Irving app on your phone, you can easily check your refund status through the app’s Order History section. This can provide real-time updates at your fingertips.
Visit Your Account Dashboard: Log into your account on the Aesthetics Irving website and navigate to the Billing Section. This area will provide a detailed overview of your ongoing refunds and their current status.
Review Your Order History: Under the Order History tab in your account settings, you can find the specific transaction related to your refund. Each order will show its respective refund status, whether it’s pending, processed, or completed.
Contact Customer Support if Necessary: If you find that your refund status hasn’t updated for an extended period, don’t hesitate to contact Aesthetics Irving’s customer support. They can provide you with personalized assistance and accurate information regarding your specific case.
FAQ
At Aesthetics Irving, we understand that life can be unpredictable. However, our policy does require that cancellations be made within the specified time frame to ensure smooth scheduling for all clients. Unfortunately, if this timeframe is missed, we are unable to offer refunds for missed appointments.
Refunds typically take 5 to 10 business days to process, depending on your bank's policies. Once initiated, you should receive a notification regarding the status of your refund, ensuring you are updated throughout the process.
If you notice a charge but do not have an active subscription, please reach out to our customer support team for assistance. Provide them with the details of the transaction, and they will help clarify the situation and guide you through any necessary steps.
If you are unable to secure a refund directly, consider reaching out to Aesthetics Irving’s customer service again for further assistance. You might also explore escalating your request within their support system or reviewing your account details for any relevant information that could help clarify your situation.
If Aesthetics Irving has decided not to issue a refund, it may be helpful to carefully review their refund policy to understand the guidelines and conditions involved. You can also reach out to their customer support team again for further clarification or to discuss your situation in more detail. Additionally, ensure that all account details and service agreements are in order, as this might help facilitate the conversation.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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