Many users often overlook billing concerns until an unexpected charge catches them by surprise, perhaps due to an automatic subscription renewal. This guide aims to help you navigate the refund process for AI Avatar - Your Face by AI, providing clarity on eligibility and outlining the steps to request your money back efficiently. Our goal is to ensure you have a smooth experience and regain any funds promptly, so you can continue enjoying the benefits of your AI avatar without worry.
What You Should Prepare Before Applying For Refund
Account Information: Your registered email address used for the AI Avatar - Your Face by AI account.
Transaction ID: The unique identification number from your purchase transaction.
Purchase Date: The exact date when the service or product was purchased.
Services or Products Used: Specific details about the AI avatar features you utilized or the products downloaded.
Screenshots: Any relevant screenshots that demonstrate the issue or dissatisfaction you experienced.
Cancellation Policy: Reference the cancellation terms if applicable to your purchase.
Previous Correspondence: Any emails or messages exchanged regarding the issue prior to the refund request.
Payment Method: Details about how the payment was processed, including credit card info or payment service used.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
2-4 working days
Apple Pay
3-6 working days
Google Pay
3-6 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from AI Avatar - Your Face by AI
At AI Avatar - Your Face by AI (digiface.ai), users may have specific rights regarding refunds depending on the nature of the service or product offered. The eligibility for a refund generally aligns with the user’s account circumstances and the capabilities of the service provided. It’s important for users to understand the different scenarios that may affect their eligibility for a refund.
Users of AI Avatar - Your Face by AI should consider the following situations that may qualify for refunds:
Unsatisfactory Service Quality: If a user feels that their generated content does not meet the expected quality standards as detailed in the service description, they may be eligible for a review of their case.
Technical Issues: In instances where users experience significant technical difficulties that prevent access to the service or hinder its intended use, there may be options available for refund consideration.
Subscription Changes: If a user wishes to make adjustments to their subscription plan but encounters issues in the process, they may find that additional support or a potential resolution in the form of a refund could apply.
Account Management Queries: Users who have questions about their account status or billing details related to their engagement with AI Avatar - Your Face by AI might be able to explore refund options based on the specifics of their account situation.
Billing Clarifications: If users seek clarification on charges related to their account or subscription, this inquiry might open up discussions about eligibility for refunds based on their findings.
Understanding these factors can help users effectively navigate their service experience with AI Avatar - Your Face by AI and determine their potential eligibility for refunds based on their specific circumstances.
Step-by-Step Process to Request Your AI Avatar - Your Face by AI Refund Like a Pro
If you purchased through digiface.ai:
Visit digiface.ai and log into your account.
Navigate to the "Account Settings" section.
Click on "Billing History".
Identify the transaction you wish to refund and click on "Request Refund".
Fill out the refund request form, clearly stating that the subscription renewed without notice and emphasize that the account was unused.
Submit the request and keep an eye on your email for any updates.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on the subscription for AI Avatar.
Tap on Report a Problem at the bottom and select your reason for the refund. Mention that the subscription renewed without notice.
Fill out the feedback form, emphasizing that you did not use the service.
Submit your request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the three horizontal lines in the upper-left corner and select Account.
Scroll down to Purchase History.
Locate the AI Avatar subscription and tap on it.
Select Refund.
Complete the form, stating that you were not informed about the renewal and that the account was unused.
Submit the refund request.
If you purchased through Roku:
Log into your Roku account on the Roku website.
Go to Manage Your Subscriptions.
Locate the AI Avatar subscription in your list of channels.
Click on Cancel Subscription.
Visit the Help Center and find the "Request a Refund" option.
Fill out the refund request, emphasizing the unwelcome auto-renewal.
Submit your request and check your email for acknowledgment.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to AI Avatar - Your Face by AI for Refund
Script
Copy
Subject: Refund Request – AI Avatar - Your Face by AI Account [Your Email]
Dear AI Avatar Support Team,
I hope this message finds you well.
I would like to bring to your attention a billing situation related to my account. [describe reason]
Therefore, I would like to request a refund in the amount of [Amount]. I have attached documentation regarding this matter for your reference.
Could you please confirm the status of my request within 3-5 business days?
Thank you for your assistance.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted and is awaiting approval.
You will be notified once the status changes, usually within 24-48 hours.
Processing
Your refund is currently being processed by our team.
Expect your refund to be completed within 3-5 business days.
Refunded
Your refund has been successfully processed and money has been returned.
Check your account balance or transaction history to see the refunded amount.
Partially Refunded
A portion of your transaction has been refunded.
Review the details to understand what has been refunded and what remains outstanding.
Completed
The refund process has been finalized, and no further action is required.
You can now use the funds that have been refunded to your account.
Canceled
Your refund request has been canceled, either by you or by the system.
If you need help, please reach out to customer support to understand why.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At AI Avatar - Your Face by AI, users often experience unique situations that lead them to request refunds. Below are some realistic scenarios where users successfully claimed refunds based on common interactions with the service.
Subscription Adjustment: A user decided to upgrade their subscription plan to access additional features but realized that the features didn’t meet their needs as expected. After contacting customer support, they were granted a refund for the difference in the subscription fees for the unused time, facilitating a smooth transition back to their previous plan.
Birthday Avatar Gift: A user bought an AI-generated avatar as a surprise birthday gift but later found out the recipient had already purchased their own. Understanding the situation, the support team promptly processed a refund upon confirming the request was made within the specified refund window, allowing the user to redirect those funds towards another gift.
Service Interruption: A user experienced a temporary service disruption that affected their ability to use the avatar creation tool. After reaching out to customer service to inquire about the situation, they were informed about the issue and offered a prorated refund for the downtime, enhancing their overall experience with the service.
Incorrect Billing Inquiry: A user noticed a discrepancy in their billing statement regarding their subscription tier. Upon discussion with customer service, it was clarified that they had been charged at the wrong tier after a trial period. The team swiftly issued a refund for the difference, ensuring the user felt valued and understood.
The Easiest Way to Get a AI Avatar - Your Face by AI Refund
If you're frustrated trying to get a refund from AI Avatar - Your Face by AI—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently with AI Avatar - Your Face by AI (digiface.ai) is crucial for ensuring a smooth and transparent process. Here’s how you can stay updated on your refund progress:
Email Notifications: Keep an eye on your inbox for refund updates directly from AI Avatar - Your Face by AI. Look for emails with the subject line 'Refund Status Update' for the latest information.
In-App Notifications: If you are using the mobile app, enable notifications to receive real-time updates about your refund status. Notifications will be sent directly to your device, keeping you informed without the need to constantly check.
Account Dashboard: Log into your account on the AI Avatar - Your Face by AI website. Navigate to the Order History section. Here, you can view the status of your refund, including whether it’s pending, approved, or completed.
Billing Section: Check the Billing section of your account settings. This area not only details your payment history but also clearly indicates any refunds processed, along with their respective amounts.
Refund Progress Tracking: When a refund is initiated, you can track its progress within the Order History page. It will display timestamps for when the refund was requested and when it is expected to be completed.
Customer Support: If you have specific inquiries regarding your refund, you can reach out to customer support via the in-app chat feature, ensuring you have all necessary details ready for a quicker resolution.
FAQ
If you forgot to cancel your subscription on time, we understand that situations can arise. Unfortunately, our refund policy typically does not allow for refunds in such cases. We encourage users to review their subscription details and manage cancellations proactively to avoid unintentional charges.
Refund processing times typically vary based on your payment method and bank policies. Generally, it can take anywhere from 5 to 10 business days for the refunded amount to appear in your account after it's been processed. Please be sure to check with your financial institution for specific timelines.
If you see a charge but do not have an active subscription, please check your email for any previous confirmations related to subscriptions or purchases. If you still have questions or need further assistance, contact our customer support team with the details of the charge, and they will help you resolve the issue.
If you are unable to receive a refund directly from AI Avatar - Your Face by AI, consider reaching out to customer service once more for assistance. You may also want to explore options for escalating your inquiry within their support system. Additionally, reviewing your account details might provide insights or help clarify the situation.
If your refund request is not processed, consider reviewing the refund policy outlined on the AI Avatar - Your Face by AI website to ensure all criteria are met. You can also reach out to customer support once more for clarification or assistance regarding your specific situation. Additionally, verifying your account details might help in resolving any potential issues.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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