Billing details often take a backseat until an unexpected charge catches users off guard, such as an automatic subscription renewal. This guide aims to clarify how refunds work with AI Lawyer (vikk.ai), ensuring you understand who is eligible and the straightforward steps to request your money back efficiently. Our goal is to provide you with the necessary information to navigate the refund process with ease, allowing you to focus on what truly matters.
What You Should Prepare Before Applying For Refund
Account Email: Ensure you know the email associated with your AI Lawyer account for identification purposes.
Transaction ID: Locate the relevant transaction ID for the purchase you're seeking a refund for, found in your email receipt or account purchase history.
Service Details: Include specific details about the service you engaged with, such as the type of legal assistance requested and the date of service.
Proof of Payment: Have a digital copy of your invoice or receipt ready to verify the payment made for the service.
Refund Reason: Clearly outline the reason for the refund request, whether it’s due to dissatisfaction with the service, non-delivery, or another issue.
Subscription Information: If applicable, provide details regarding your subscription plan, including renewal dates and billing cycles.
Correspondence History: Gather any email exchanges with AI Lawyer related to the issue for reference.
Terms of Service Acknowledgment: Familiarize yourself with the refund policy as stated in AI Lawyer's Terms of Service to ensure your request aligns with their conditions.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
7-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from AI Lawyer
At AI Lawyer (vikk.ai), we strive to ensure that our users have a clear understanding of their rights and eligibility regarding potential refunds. As a digital legal service, AI Lawyer offers subscription-based access to AI-generated legal insights and document preparation tools. Users may find themselves in various circumstances where refund eligibility could be applicable based on their specific account situation or subscription management needs.
The following situations may qualify for a refund or adjustment of charges:
Service Availability Issues: If users experience significant disruptions in service access during their subscription period, eligibility for a refund might apply based on the extent and duration of the interruption.
Access to Incorrect Services: In cases where users were billed for features or services that were not provided or available to them due to a subscription mix-up, users may inquire about their eligibility for a refund.
Subscription Configuration Changes: Users who have made adjustments to their subscription plan and found discrepancies in billing may be eligible to resolve those discrepancies through a refund.
Billing Errors: In instances of unanticipated technical issues leading to incorrect charges during the billing process, users may qualify for a refund based on the correction of these situations.
It is advisable for users to review their account settings, subscription details, and any communications received from AI Lawyer to understand their specific circumstances and confirm eligibility for potential refunds based on the outlined situations.
Step-by-Step Process to Request Your AI Lawyer Refund Like a Pro
If you purchased through AI Lawyer.com:
Visit the AI Lawyer website and log into your account.
Navigate to the Account Settings section in the top right corner.
Select Billing from the menu options.
Locate your recent subscription payment and click on Request Refund.
In the message box, mention that the subscription renewed without notice.
Submit the request and wait for a response via email.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find your AI Lawyer subscription and tap on it.
Scroll down and tap Report a Problem.
Choose Billing Issue and then select Request Refund.
Indicate that the subscription was unused and request a refund.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Menu icon, then go to Subscriptions.
Select your AI Lawyer subscription.
Tap Cancel Subscription.
On the cancellation screen, find the option for Request a Refund.
In the message box, state that you were not informed about the renewal and clarify why you are requesting a refund.
Submit the request and check your email for further instructions.
If you purchased through Roku:
Go to the Roku website and log into your account.
Select Your Account from the menu.
Click on Manage Your Subscriptions.
Find your AI Lawyer subscription and click on it.
Select Request Refund option.
Explain that the renewal was done without prior notification.
Submit the request and monitor your inbox for updates.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to AI Lawyer for Refund
Script
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Subject: Refund Request – AI Lawyer Account [Your Email]
Dear AI Lawyer Support Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund in the amount of [Amount].
If applicable, I have attached relevant documentation to support my request.
Could you please confirm the status of my refund request within 3-5 business days?
Thank you for your assistance.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted and is awaiting approval.
You will be notified via email once your refund is reviewed and approved, typically within 2-3 business days.
Processing
Your refund is currently being processed by our financial system.
Funds will be returned to your account within 5-7 business days. Please refrain from contacting support until this time has passed.
Refunded
The refund has been successfully completed and your account has been credited.
Check your account for the transaction. If you do not see it, please check your bank statement.
Partially Refunded
A partial refund has been issued based on the terms of your service.
You will receive a notification detailing the amount refunded and what remains owed, if applicable.
Completed
The refund process has been finalized, and no further action is required.
Your case is resolved. If you have questions, please refer to our support resources or FAQs.
Canceled
Your refund request has been canceled, either by you or our support team.
If this was a mistake and you still wish to request a refund, please follow the refund procedure again or contact support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At AI Lawyer, users often find themselves navigating various account management situations that can lead to refunds. Here are some specific scenarios where users successfully claimed refunds through the support of AI Lawyer:
Subscription Plan Upgrade: A user upgraded from a basic to a premium subscription, but realized shortly after that they needed a different set of features offered in the business plan. After contacting AI Lawyer support, they received a refund for the premium plan and successfully transitioned to the business plan without any additional charges.
Trial Period Reminder: A customer signed up for a free trial but forgot to cancel before the billing date. Upon reaching out to AI Lawyer to inquire about the options due to the oversight, they were granted a full refund for the first month after explaining their situation. This helped them manage their subscription better moving forward.
Service Interruption: A user experienced unexpected downtime during a crucial project while using AI Lawyer’s service. Concerned about the impact on their work, they contacted support to discuss the issue. AI Lawyer promptly issued a refund for the time lost due to the interruption, ensuring customer satisfaction.
Incorrect Billing Amount: A user noticed a charge that didn’t match their plan rate. They reached out to customer support for clarification, and upon review, it was determined that an error had occurred. AI Lawyer processed a refund for the discrepancy and provided reassurance about the billing process to avoid future confusion.
The Easiest Way to Get a AI Lawyer Refund
If you're frustrated trying to get a refund from AI Lawyer—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with AI Lawyer is designed to be straightforward and user-friendly. Here’s how you can efficiently monitor your refund progress through our tailored features:
Email Updates: Look for notification emails from AI Lawyer regarding your refund status. These emails typically provide specific details about your refund request, including any actions taken and estimated timelines for completion.
In-App Notifications: Enable notifications in the AI Lawyer app. You'll receive real-time updates directly within the app, ensuring you stay informed about the status of your refunds as they progress.
Account Dashboard Access: Log into your AI Lawyer account and navigate to the Order History section. Here, you can view the status of all your transactions, including any associated refunds. This section grants you a detailed view of pending and completed refunds.
Billing Section Insights: Within your account settings, visit the Billing section. This feature allows you to check the progression of your refund claims and any pertinent financial summaries related to your transactions.
Progress Indicators: AI Lawyer provides visual indicators for refund progress in your account dashboard. You will see different stages labeled clearly, helping you understand if your refund is pending, processing, or completed.
Merchant-Specific Features: Utilize the Refund Status Tracker tool available in your account. This feature allows you to input your refund request details and receive updates based on the status directly from AI Lawyer's support team.
FAQ
Refunds for missed cancellations depend on the specific terms outlined in your subscription agreement. We encourage users to review their plan details for the cancellation policy. If you have further questions, our support team is here to assist you.
Refunds typically take 5 to 10 business days to process, depending on your bank or payment provider's policies. Once the refund is initiated, you should receive a confirmation email, and the amount will be credited back to your original payment method.
If you see a charge but do not have an active subscription, please first check your account for any previous subscriptions or trials that may have transitioned to a paid plan. If you still believe the charge is in error, contact our support team with the details of the transaction for assistance in resolving the issue.
If you are unable to obtain a refund directly from AI Lawyer, consider reaching out to customer service once more for further assistance. You may also explore escalating your inquiry within the support system to ensure your concerns are addressed. Additionally, reviewing your account details may provide further clarity on any applicable refund policies.
If AI Lawyer refuses to issue a refund, you can start by reviewing the refund policy on their website to ensure you're aware of the terms. Consider reaching out to their support team again to seek clarification or additional assistance. Additionally, double-check your account details to verify the transaction and ensure all information is accurate.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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