Many users often overlook billing details until an unexpected charge catches their attention, such as an automatic renewal of a subscription. This guide aims to clarify how refund processes work for the AI Mail Assistant by Klart AI, outlining who is eligible and providing straightforward steps to request a refund quickly. Our goal is to ensure that you feel supported and informed throughout the refund process, enabling you to resolve any concerns efficiently.
What You Should Prepare Before Applying For Refund
Account Information: Your account email and any associated username needed to identify your subscription.
Transaction ID: Locate the specific transaction ID for the payment you wish to dispute; this can usually be found in your billing statement or email confirmation.
Subscription Details: Prepare information regarding your subscription plan (e.g., starter, premium) and the date of the purchase.
Reason for Refund: Clearly outline the reason for your refund request, whether it be service dissatisfaction, billing errors, or unintentional charges.
Proof of Payment: Attach proof of payment such as a screenshot or PDF of the transaction receipt from your bank or payment provider.
Support Ticket Number: If you’ve previously communicated with support, provide any support ticket numbers associated with your issue.
Documentation of Service Issues: Gather any relevant communications (e.g., emails, chat logs) that demonstrate the service failures you experienced.
Cancellation Confirmation: If applicable, include confirmation of any cancellation requests you submitted prior to the request for a refund.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Apple Pay
1-3 working days
Google Pay
1-3 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from AI Mail Assistant by Klart AI
The AI Mail Assistant by Klart AI offers users a subscription-based service designed to enhance email communication efficiency. As part of your subscription, there are specific situations where you may qualify for a refund based on your account management and usage scenarios.
Below are situations that might affect your eligibility for a refund:
Subscription Downgrade or Cancellation: If you decide to downgrade or cancel your subscription before the next billing cycle, you may retain access to features until the end of the current billing period. Refund eligibility for unused services may be assessed based on your specific subscription terms.
Service Disruptions: Should you experience significant disruptions in service that prevent you from fully utilizing the AI Mail Assistant for an extended period, you may inquire about possible partial refunds for that duration.
Account Management Queries: If there are ambiguities regarding your billing cycle, such as misunderstandings about subscription renewals or promotional periods, this may affect your eligibility for billing adjustments or refunds.
Feature Misrepresentation: If any features that were promised at the time of subscription are not available for an extended period, you might be eligible for a discussion regarding refunds relevant to that feature set.
Billing Errors: If there are discrepancies in the amount billed compared to your agreed subscription rate or promotional price, you could qualify for a correction of your billing amount.
We recommend reaching out to Klart AI’s customer support to discuss any specific situations that might affect your account and billing status, as they can provide tailored assistance based on your individual circumstances.
Step-by-Step Process to Request Your AI Mail Assistant by Klart AI Refund Like a Pro
If you purchased through the AI Mail Assistant by Klart AI website:
Go to klartai.info.
Scroll to the bottom of the page and click on Contact Us.
Fill out the contact form with your request, including the following details:
Your account email address.
Your membership type.
The date of the transaction or renewal.
Clearly state that you wish to request a refund.
Mention any relevant details, such as the subscription renewing without prior notice or that the account remained unused.
Submit the contact form.
Wait for a confirmation email regarding your request.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and select your subscription to AI Mail Assistant by Klart AI.
Tap on Cancel Subscription.
After canceling, open iTunes or App Store and navigate to your account.
Select Purchase History.
Locate the charge for AI Mail Assistant and tap on it.
Select Report a Problem and choose Request a Refund.
Explain in the provided text box that the subscription renewed unexpectedly and request a refund.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Profile Icon in the top right corner.
Select Payments & Subscriptions.
Tap on Subscriptions.
Find your AI Mail Assistant subscription and select it.
Tap on Cancel Subscription.
After canceling, go back to the Payments & Subscriptions section.
Tap on Account and then Purchase History.
Find the charge for AI Mail Assistant, tap on it, and select Refund.
Use the messaging field to mention that no prior notice was given for renewal and state your request for a refund.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
Select Manage Account from the top menu.
Click on Subscription under the “Your Services” section.
Locate AI Mail Assistant by Klart AI and click on it.
Select Cancel Subscription to avoid future charges.
Return to the Managing Subscriptions page.
Look for the support or help section on the Roku website.
Find the option to submit a Refund Request and fill out the necessary details.
Emphasize that you were unaware of the upcoming charge and wish to receive a refund.
Submit your response and wait for confirmation.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to AI Mail Assistant by Klart AI for Refund
Script
Copy
Subject: Refund Request – AI Mail Assistant by Klart AI Account [Your Email]
Dear Klart AI Support,
I am writing to request a refund for my account associated with the email address [Your Email]. The details of the billing situation are as follows: [describe reason].
I would like to request a refund in the amount of [Amount]. If applicable, I have attached the relevant documentation for your reference.
Could you please confirm the receipt of this email and provide an update regarding my request within 3-5 business days?
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received & is awaiting review.
You will be notified once your request has been processed. Please allow up to 3 business days.
Processing
Your refund is currently being reviewed & processed by our team.
Expect a resolution within 5 business days. Keep an eye on your email for updates.
Refunded
Your refund has been successfully processed & the amount returned to your account.
Check your account for the credited amount, which typically takes 3-7 business days to appear.
Partially Refunded
A portion of your refund has been returned due to eligibility criteria.
You will receive an email detailing the refunded amount & the reason for the partial refund.
Completed
Your refund process is finalized, & no further action is required.
You can now enjoy peace of mind knowing your request is fully resolved.
Canceled
Your refund request has been canceled, likely due to missing information.
If you believe this is an error, please contact customer support to discuss options.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Users of AI Mail Assistant by Klart AI often encounter situations requiring clarification or adjustments to their subscriptions. Here are some examples of how refunds were successfully claimed:
Subscription Plan Change: A user upgraded their subscription to access premium features but later realized that the basic plan sufficed for their needs. After reviewing their account options, they contacted customer support, explained their situation, and received a refund for the difference in pricing after reverting to the basic plan.
Service Interruption: A client experienced a temporary service outage during a critical project submission. Upon contacting support, they provided details of the disruption, and as a gesture of goodwill, AI Mail Assistant by Klart AI credited the user’s account and processed a full refund for the month affected.
Inadvertent Subscription Renewal: A user meant to cancel their subscription before the renewal date but forgot. Realizing their mistake, they reached out to customer support within a day of the charge, whereupon they were assisted in understanding their renewal policies and successfully received a refund.
Billing Clarification: A business user noted an unexpected fee on their billing statement. After inquiring about the charge and providing the needed context, customer service quickly clarified the fee related to an additional feature that was trialed. Understanding the circumstances, they promptly adjusted the charge, resulting in a full refund.
The Easiest Way to Get a AI Mail Assistant by Klart AI Refund
If you're frustrated trying to get a refund from AI Mail Assistant by Klart AI—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with AI Mail Assistant by Klart AI is a straightforward process. Here are specific tips to help you keep tabs on your refund effectively:
Check Your Email Updates: AI Mail Assistant sends email notifications for every update regarding your refund status. Look for emails titled "Refund Status Update" which will detail the current stage of your refund process.
Utilize the Mobile App: If you're using the AI Mail Assistant mobile app, navigate to the Status tab. Here, you can find the most recent updates about your refunds directly at your fingertips.
Visit Your Account Dashboard: Log into your account on the AI Mail Assistant website and go to the Order History section. Here, you can track all your orders and any pending refunds associated with them.
Review the Billing Section: In your account settings, check the Billing section. This area contains detailed information regarding any refunds initiated and their current processing status.
Monitor Refund Progress: AI Mail Assistant provides updates that specify whether your refund is "Pending," "Processed," or "Completed." Keep an eye on these statuses to understand where your refund stands.
Use Automated Chat Support: Access AI Mail Assistant's chat support feature for instant queries about your refund. It can provide you with live updates based on your order history and refund requests.
FAQ
Unfortunately, if you forget to cancel your subscription before the billing date, we are unable to offer refunds for that period. We recommend reviewing your account settings to track your subscription end date and set reminders if needed.
Refunds from AI Mail Assistant by Klart AI typically take 5-10 business days to process, depending on your financial institution's policies. Once initiated, you should see the amount reflected in your account within that timeframe.
If you see a charge but do not have an active subscription, please first check your account settings to confirm your subscription status. If you need further assistance, reach out to our support team via the contact form on our website, and they will help you resolve the issue.
If you're unable to secure a refund directly from AI Mail Assistant by Klart AI, you might consider reaching out to their customer service again for further assistance. Additionally, you can explore escalating your request within their support system for a more comprehensive review. Reviewing your account details may also provide insights or options related to your situation.
If the AI Mail Assistant by Klart AI refuses to issue a refund, you can start by reviewing the refund policy thoroughly to ensure all terms are understood. Additionally, consider reaching out to customer support for further clarification and assistance, or double-checking your account details to see if there are any aspects that may need addressing.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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