Many users only consider billing when an unexpected charge arises, perhaps due to an automatic subscription renewal. This guide is designed to provide clarity on how Airborne X's refund process operates, outlining who may be eligible and the straightforward steps to request a refund swiftly. By following this guide, you can navigate the refund process with ease and ensure you receive any funds you are entitled to.
What You Should Prepare Before Applying For Refund
Order Confirmation Number: Locate your unique order confirmation number received via email at the time of purchase.
Account Information: Gather your registered email address and any associated account details for quick identification.
Reason for Refund: Prepare a clear and concise reason for the refund request, as Airborne X typically requires this information.
Transaction ID: Find the transaction ID from your bank statement or the original payment method.
Product Condition: If applicable, ensure you have images of the product in its current condition to validate your claim.
Return Shipping Tracking: If returning a product, retain the tracking number for your return shipment.
Timeframe: Check whether your refund request is within the specified window (e.g., 30 days from purchase).
Customer Service Correspondence: Keep any emails or chats with customer service regarding the issue, for reference.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Apple Pay
2-4 working days
Google Pay
2-4 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Airborne X
At Airborne X, we prioritize our users' satisfaction with our digital services. We understand that various circumstances might arise regarding billing and subscriptions. Users may inquire about refund eligibility related to their accounts based on specific situations outlined below.
Service Discontinuation: If Airborne X has discontinued a service or feature that you have paid for, you may qualify for a refund for the remaining subscription period.
Inadmissible Service: Should you experience significant technical issues with the service that prevent you from utilizing it as intended, you might be eligible for a refund for the affected time period.
Account Management Changes: If your subscription plan has changed due to policy updates and you did not approve this change, you could be eligible for a refund for any additional charges incurred.
Overcharged Fees: In instances where a one-time fee or subscription charge exceeds the amount communicated during the signup process, users may inquire about eligibility for a potential refund for the excess amount.
For all inquiries regarding refunds, it is recommended to reach out to our support team for personalized assistance and clarification based on your account status and specific circumstances.
Step-by-Step Process to Request Your Airborne X Refund Like a Pro
If you purchased through AirborneX.com:
Visit airbornex.com and log into your account.
Navigate to the Account Settings section.
Click on Billing History.
Locate the most recent charge; select it and click on Request Refund.
In the refund request form, mention that the subscription renewed without notice.
Emphasize that the account has been unused during the billing period.
Submit the form, and wait for a confirmation email regarding your request.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find your Airborne X subscription and tap on it.
Select Report a Problem at the bottom.
Choose Request a Refund.
In the message box, state that the subscription renewed without notice.
Indicate that the account has been unused during the billing cycle.
Submit the form to complete your request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu (three horizontal lines) in the top left corner.
Select Subscriptions.
Find your Airborne X subscription and tap on it.
Tap on Cancel Subscription (if necessary).
After cancellation, go back and tap on Request a Refund.
In the comments, mention that the subscription renewed without notice.
Emphasize that the account has been unused during the billing period.
Submit your request.
If you purchased through Roku:
Go to the Roku Channel Store on your Roku device or web account.
Select Manage Account.
Find the Airborne X subscription listed under Your Subscriptions.
Click on Cancel Subscription.
After canceling, navigate to the Support section of their website.
Locate the contact form or customer support option.
In your message, state that the subscription renewed without notice.
Indicate that the account has been unused during this time.
Submit for further assistance and your refund request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Airborne X for Refund
Script
Copy
Subject: Refund Request – Airborne X Account [Your Email]
Dear Airborne X Customer Support,
I hope this message finds you well.
I am writing to formally request a refund due to [describe reason]. I would like to request a refund in the amount of [Amount].
If applicable, I have attached documentation to support my request.
Please confirm the receipt of this request and the status of the refund within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is being reviewed.
You will receive an update once our team has processed your request. This usually takes 1-3 business days.
Processing
Your refund request is currently being processed by our finance team.
The refund amount will be issued soon. Expect it within 3-5 business days.
Refunded
The refund has been successfully processed and the amount has been returned to your original payment method.
Check your account for the refunded amount. Allow 5-7 business days for it to reflect.
Partially Refunded
A portion of the refund has been issued, usually due to a return of only some items.
You will see a partial refund on your account based on the items returned.
Completed
The refund process has been successfully completed, and all relevant actions have been finalized.
Your order is fully settled. You can check your account for confirmation.
Cancelled
Your refund request has been cancelled due to a request from you or a policy constraint.
If this was a mistake, please reach out to our customer service to discuss further.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Airborne X, users may occasionally need to navigate refund requests for various reasons related to their subscription plans and services. Below are some scenarios showcasing how users successfully claimed refunds.
A user intended to upgrade their subscription plan but mistakenly selected a higher tier than they needed. After realizing the error within the grace period, they contacted customer support, who promptly processed a refund for the difference and applied the correct plan.
A subscriber experienced temporary service interruptions during a critical period. After reporting the issue and confirming the downtime, Airborne X issued a partial refund for the days affected, ensuring the user felt valued and acknowledged.
A user purchased an add-on service but discontinued use just a few days later. Upon reaching out to customer service to clarify the billing cycle, they were advised of the refund policy and received a prompt refund for the unutilized service.
After a billing discrepancy was noted on a user’s account, they initiated an inquiry about their subscription history. The customer support team reviewed the account details and issued a refund for a billing error, restoring their trust in the process.
The Easiest Way to Get a Airborne X Refund
If you're frustrated trying to get a refund from Airborne X—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Airborne X has never been easier. With several intuitive features at your disposal, you can stay updated on your refund's progress in real-time. Follow these efficient tips for the best tracking experience:
Email Updates: After you initiate a refund, keep an eye on your email for updates. Airborne X will send you a confirmation email followed by status updates as your refund progresses. Look for emails from support@airbornex.com for trustworthy information.
In-App Notifications: If you're using the Airborne X mobile app, ensure that notifications are enabled. You will receive in-app updates directly about your refund status as they occur, allowing for quick access to any important changes.
Account Dashboard: Log into your Airborne X account and navigate to the Order History section. Here, you can view all past transactions, including the status of pending refunds. Each order will show current refund status, such as "Processing" or "Completed."
Billing Section Insights: In the Billing section of your account settings, refunds are meticulously tracked. This area provides comprehensive details not just on the status but also on expected processing times and any associated fees, if applicable.
Live Chat Support: For real-time assistance, utilize the live chat feature available on the Airborne X website. A representative can provide immediate information about any specific refund inquiries you may have.
FAQ
Unfortunately, if you forget to cancel your subscription before the billing cycle begins, refunds for that charge may not be available. We recommend reviewing our cancellation policy for further details and to ensure you receive timely assistance in the future. If you have specific concerns, please reach out to our customer support team.
Refunds from Airborne X typically take between 5 to 10 business days to process, depending on your bank's policies. Once initiated, you will receive a confirmation email, and the refund should appear in your account shortly thereafter. Please check with your financial institution if you have any concerns about the timing.
If you see a charge but do not have an active subscription, please check your account for any previous subscriptions that may not have been fully deactivated. You can also contact our customer support team through the website for assistance in addressing any discrepancies. Be sure to provide any relevant details to facilitate the investigation.
If you're unable to obtain a refund directly from Airborne X, consider reaching out to customer service again for further assistance. Additionally, you can escalate your inquiry within their support system to explore other options. Reviewing your account details might also provide insights into your request.
If Airborne X refuses to issue a refund, you may consider reviewing their refund policy to ensure all conditions were met. Additionally, reaching out to customer support again for clarification or to address any specific concerns can be helpful. Checking your account details for any relevant information may also provide further insight.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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