How to Get an Akasha Yoga Refund

• Account Information: Ensure you have your login details for your Akasha Yoga account to access your purchase history.
• Transaction ID: Locate the specific transaction ID for the class, membership, or product you wish to refund.
• Purchase Receipt: Have a copy of your receipt or confirmation email as proof of your purchase date and amount.
• Refund Request Form: Fill out any required refund request forms provided on the Akasha Yoga website.
• Class/Session Details: Note the specific date and time of the class or session for which you are requesting a refund.
• Membership or Package Details: If applicable, provide details about your subscription plan or package type that you are seeking a refund for.
• Reason for Refund: Prepare a clear explanation of why you are requesting the refund, as this may be needed for the review process.
• Contact Information: Ensure your contact information is up to date, as Akasha Yoga may reach out for additional details during the refund process.

*Working days are Monday to Friday, and don't include public holidays.

At Akasha Yoga, users have specific rights regarding their membership and class purchases. Understanding these rights can help you determine your eligibility for a refund based on your individual circumstances. Akasha Yoga offers various services such as class passes, memberships, and workshops, and each of these may have specific refund policies in place.

Refund eligibility may apply in the following situations:

• Class Cancellation: If Akasha Yoga cancels a class for any reason, users may be eligible for a refund or credit towards a future class.
• Workshop Refund Policy: For workshops, if you are unable to attend due to unforeseen circumstances, you may qualify for a refund if notified within the specified time frame outlined at the time of registration.
• Membership Changes: Should there be a major change in your membership terms or benefits, you may be eligible to request a refund or adjustment based on the new terms provided.
• Health Issues: In the event of a medical condition that prohibits participation, providing appropriate documentation may allow for a refund or credit for future use.
• Services Not Provided: If a service you paid for was not delivered as described, you might be eligible for a refund upon inquiry and clarification with Akasha Yoga's support team.

For detailed policies and specific eligibility criteria, it’s recommended to review the terms of service or contact Akasha Yoga directly for personalized assistance regarding your account situation.

At Akasha Yoga, members occasionally seek refunds due to specific circumstances related to their subscriptions or classes. Here are a few real user scenarios highlighting successful refund claims:

• Missed Class Due to Illness: A member, feeling unwell, missed a prepaid workshop and contacted Akasha Yoga for a refund. After a brief discussion explaining the situation, the studio granted a full refund, prioritizing the member's well-being.
• Change in Plans: A loyal subscriber realized they had overbooked their schedule and could no longer attend a series of classes they pre-registered for. By reaching out to customer support with a request, they received a refund for the unused sessions, allowing them to adjust their plans smoothly.
• Technical Issues with Online Classes: A user experienced connectivity issues during a livestream and was unable to participate fully. After informing Akasha Yoga about their experience, they were provided a refund for the session as a gesture of goodwill, ensuring they felt supported.
• Adjustments to Membership Plans: After evaluating their needs, a subscriber requested to downgrade their membership plan. Akasha Yoga assisted in the transition and refunded the difference in fees for the unused period, making it easy for the member to adjust their subscription without hassle.

Tracking the status of your refund at Akasha Yoga is simple and efficient when you know where to look. Here's how to stay updated on your refund progress.

• Email Updates: Keep an eye on your email for notifications regarding your refund. Akasha Yoga sends updates whenever there is a change in status, including when your refund is processed.
• Account Dashboard: Log into your Akasha Yoga account and navigate to your account dashboard. Here, you can find the Order History section, where all recent transactions and their statuses are displayed, including any initiated refunds.
• Billing Section: Check the Billing section within your account settings. This area provides detailed information about your recent charges and any refunds that are being processed, along with expected timelines.
• In-App Notifications: If you use the Akasha Yoga mobile app, make sure to enable notifications. You’ll receive timely updates regarding your refund status directly within the app, ensuring you never miss important information.
• Refund Progress Details: In your order history, each refund request comes with a progress indicator. You can see if the refund is pending, processed, or completed, giving you full visibility into where things stand.